Cancel GARMIN CONNECT online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Garmin Connect service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Garmin Connect: Easy Method
What is Garmin Connect
Overview
Garmin Connect is Garmin’s platform for storing and reviewing activity, health and performance data from Garmin devices. It includes an app and a web portal that sync workout details, sleep, heart rate and other metrics.
Key features
Features include activity history, maps, training plans, performance dashboards and social sharing. An optional premium tier, Garmin Connect+, adds advanced insights and tools for active intelligence and nutrition tracking.
How to cancel Garmin Connect
Cancel via Garmin account (web)
- Sign in at connect.garmin.com.
- Go to Account or Subscriptions in your profile settings.
- Find Garmin Connect+ and select Cancel or Turn Off Auto-Renewal.
- Follow on-screen prompts and confirm cancellation; keep any confirmation email or screenshot.
Cancel via app stores and support
- If you subscribed through Apple App Store: cancel via iPhone Settings > your name > Subscriptions, or visit Apple subscription support.
- If you subscribed through Google Play: open Play Store > Profile > Payments & subscriptions > Subscriptions, or visit Google Play help.
- If you prefer postal or direct contact: send a cancellation letter to Garmin New Zealand Limited or contact Garmin Support via support.garmin.com.
What happens when you cancel
Access after cancellation
After cancelling auto-renewal you will usually retain access to paid features until the end of the paid billing period. Your data remains in your account unless you request deletion.
Renewal and account status
Cancellation prevents future renewals. Your Garmin account and synced device data remain active on the free tier unless you delete the account or data manually.
Will I get a refund?
Garmin’s general policy
Garmin typically does not provide pro‑rata refunds for unused portions of a subscription. Most cancellations stop future billing but do not refund the current paid period.
Exceptions and how to request
- Refunds may be considered for billing errors or as required by local consumer laws.
- To request a refund contact Garmin Support via support.garmin.com and include your order details, proof of purchase and reason.
- If you paid through Apple or Google Play, request the refund through the respective store’s refund process.
Garmin Connect plans and pricing
Available plans
Below are estimated New Zealand dollar equivalents based on Garmin’s USD prices. Exact NZD amounts may vary with currency conversion and local taxes.
Price table
| Plan | Approx. Price (NZD) | Billing Period | Features |
|---|---|---|---|
| Garmin Connect+ Monthly (estimated) | Approx. NZ$12.60 (based on US$6.99) | Monthly | Active Intelligence, Performance Dashboard, Live Activity, enhanced LiveTrack, exclusive badges, nutrition tracking (new feature) |
| Garmin Connect+ Annual (estimated) | Approx. NZ$126 (based on US$69.99) | Annual | Same as monthly, billed annually |
Pricing note
Exact NZD pricing was not available from official local sources. These are estimates converted from USD.
Your consumer rights in New Zealand
Rights under local law
In New Zealand, consumer protections include the Consumer Guarantees Act and the Fair Trading Act. These laws cover services, accuracy of representations and remedies for misleading conduct.
When to seek help
- If you believe you were misled about a subscription or charged incorrectly, contact Garmin first and keep records.
- If unresolved, you can contact Consumer Protection via consumerprotection.govt.nz for guidance on next steps.
Customer experiences
Positive feedback
Many users praise Garmin Connect for detailed performance metrics, reliable syncing with Garmin devices and useful training insights. Premium features such as advanced dashboards are often highlighted.
Common criticisms
Some users report confusion over managing subscriptions when billed through app stores and occasional delays in customer support responses. Billing visibility and refund handling are the most common pain points.
Documentation checklist
What to gather before cancelling
- Account email and username used with Garmin Connect.
- Order or receipt for the subscription (screen capture or email confirmation).
- Device serial number if relevant and any support case numbers.
What to include in cancellation requests
- Clear request to cancel the subscription and stop auto-renewal.
- Preferred contact method and proof of identity if requested.
- Dates for subscription start and the latest charge you want reviewed.
Common mistakes
Not checking how you subscribed
A common error is assuming you subscribed directly through Garmin when the charge came via Apple or Google Play. In that case you must cancel via the app store, not the Garmin website.
Missing renewal dates and confirmations
Another mistake is cancelling too close to the renewal time without saving confirmation. Always keep screenshots or confirmation emails and verify the cancellation status in your account.
Comparative recap
Quick comparison
| Plan | Approx. Price (NZD) | Billing Period | Best for |
|---|---|---|---|
| Garmin Connect+ Monthly | Approx. NZ$12.60 | Monthly | Short-term trial or flexible month-to-month use |
| Garmin Connect+ Annual | Approx. NZ$126 | Annual | Regular users seeking a lower annual cost per month |
Which to choose
Choose monthly for trial or uncertain commitment. Choose annual if you use premium features regularly and want a lower effective monthly cost.
After cancelling
Verify cancellation and save records
- Check your Garmin account subscription page for cancellation confirmation and retain any emails or screenshots.
- If charged through Apple/Google, confirm cancellation in the App Store or Google Play subscriptions page.
Helpful links
- Garmin Connect
- Garmin Support
- Apple subscription support
- Google Play subscription help
- New Zealand consumer protection
Address
Postal address for correspondence
Garmin New Zealand Limited, PO Box 137142, Parnell, Auckland 1151, New Zealand.
How to use this address
Use this address for written cancellation notices or certified mail if you prefer postal confirmation. Include account details, a clear cancellation request and contact information.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.