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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Immudi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Immudi: Easy Method
What is Immudi
Overview
Immudi is a digital wellness program that focuses on reducing inflammation through education, meal planning, recipes and lifestyle guidance.
The service is delivered via a mobile app and web access and includes structured plans, tracking and content intended to improve energy, digestion and pain.
How people use it
Users typically subscribe for a fixed period (monthly or multi-month) to follow the program and access the app content and coaching features.
Purchases can be made via Immudi’s website or through mobile app stores (Apple App Store or Google Play).
How to cancel Immudi
If you purchased on Immudi’s website
- Email hello@immudi.com at least two days before the renewal date to request cancellation.
- State your name, order number or account email, and the subscription you want to cancel in the email.
- Access to the paid content continues until the end of the already‑paid period after cancellation.
- Reference: How to cancel Immudi.
If you purchased via the Apple App Store
- On your iPhone go to Settings → your name → Subscriptions → Immudi → Cancel Subscription.
- Do not assume deleting the app cancels the subscription; complete the cancellation in your Apple Subscriptions settings.
- Keep a screenshot of the cancelled subscription confirmation for your records.
- Reference: App Store cancellation steps.
If you purchased via Google Play
- Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Immudi → Cancel Subscription.
- Save any confirmation email or screenshot that shows cancellation.
- Ensure you cancel before the renewal date to avoid the next charge.
- Reference: Google Play cancellation steps.
What happens when you cancel
Access after cancellation
If you cancel a website subscription, you keep access until the end of the paid period; the subscription will not renew after that period.
If you cancel via App Store or Google Play, access usually continues until the end of the current billing cycle.
Renewals and charges
Automatic renewals typically stop after a successful cancellation, but users report cases of unexpected charges when cancellation steps were incomplete.
Keep confirmation evidence and check your bank or card statements after cancellation for any unexpected charges.
Will I get a refund?
Refund policy for website purchases
Immudi offers a 10‑day money‑back guarantee on initial purchases made on their website if requested within 10 days of purchase.
Refunds exclude subscription renewals, free trials, in‑app digital add‑ons and lifetime offers.
How to request a refund
- Email hello@immudi.com within 10 days of the initial purchase to request a refund.
- Provide proof of app usage (for example a screenshot showing a streak ≥ 1) as part of the refund request.
- Immudi states they will respond to refund requests within 24 hours.
- Reference: 10‑day money‑back guarantee.
Limitations and renewals
Refunds are generally not offered for subscription fees already paid upon renewal.
If you were charged after cancelling, preserve all evidence and follow the dispute guidance below under “After cancelling”.
Immudi plans and pricing
Available plans (USD)
| Plan | Price | Period | Features |
|---|---|---|---|
| 1‑Month Plan (USD) | US$39.99 | Monthly | Access to Immudi program for one month |
| 3‑Month Plan (USD) | US$51.99 | 3 Months | Access to Immudi program for three months |
| 6‑Month Plan (USD) | US$66.99 | 6 Months | Access to Immudi program for six months |
Pricing notes
No New Zealand dollar pricing was publicly available for 2024 - 2025; the listed prices are in USD.
Plan availability and pricing may change; always check the checkout page for the final price before purchasing.
Your consumer rights in New Zealand
Cooling‑off and refunds
Under New Zealand consumer law, digital services must provide fair cancellation and refund rights where applicable.
While a 14‑day cooling‑off period is common practice, the exact entitlement depends on how the service was sold and the terms provided at purchase.
When you may be entitled to remedies
- You may be entitled to a refund or other remedy if the service is not as described or fails to perform.
- Automatic renewals that continue after a proper cancellation may breach refund obligations and provide grounds for dispute.
- If the company does not respond or refuses a valid refund, you can escalate to your payment provider or seek advice from NZ consumer authorities.
Customer experiences
Positive feedback
Users praise Immudi for helpful educational content about inflammation, meal planning and recipes.
Some report improved wellbeing, energy, digestion, pain reduction and measurable health improvements.
Negative feedback
Many complaints relate to difficulty cancelling; deleting the app did not stop the subscription for some users.
Other issues include aggressive upselling, unexpected charges after attempted cancellation, login problems and general app bugs.
Documentation checklist
What to gather before contacting Immudi
- Order number or transaction ID (website purchase) or App Store / Google Play receipt.
- Account email address used for the subscription.
- Screenshots of subscription status in App Store or Google Play (if applicable).
- Screenshot or evidence of app usage if requesting a website refund (e.g. streak ≥ 1).
- Dates of purchase, renewal attempts and any cancellation confirmations.
Common mistakes
Assuming deleting the app cancels your subscription
Deleting the app does not cancel App Store or Google Play subscriptions. You must cancel inside your store subscription settings.
Examples: users deleted the app but were still charged at renewal because the subscription remained active with Apple/Google.
Missing the refund window or not keeping proof
Waiting too long to request a refund (more than 10 days for website initial purchases) often disqualifies the request.
Not saving receipts, screenshots or emails makes disputes harder to prove and resolve.
Comparative recap
Quick comparison of cancellation routes
| Purchase channel | How to cancel | Refund chance | Time to act |
|---|---|---|---|
| Immudi website | Email hello@immudi.com at least 2 days before renewal | Initial purchase: possible within 10 days (conditions apply) | Within 10 days for refunds; ≥2 days before renewal to avoid next charge |
| Apple App Store | Settings → your name → Subscriptions → Immudi → Cancel | Refunds handled via Apple; website 10‑day policy does not apply | Cancel before renewal date in Apple subscriptions |
| Google Play | Google Play Store → Profile → Payments & subscriptions → Subscriptions → Immudi → Cancel | Refunds handled via Google Play; website 10‑day policy does not apply | Cancel before renewal date in Google Play subscriptions |
Key takeaways
- Cancel the correct way for your purchase channel and keep evidence.
- Website refunds require action within 10 days and proof of limited app use.
- For App Store or Google Play purchases, use the store’s refund and cancellation processes.
After cancelling
What to monitor
Keep an eye on your card or bank statements for at least one billing cycle after cancellation to confirm no further charges.
If you are charged after cancelling, collect all evidence and contact Immudi support by email immediately.
Where to get help
- Immudi support: hello@immudi.com.
- Cancellation guidance: How to cancel Immudi.
- Refund policy details: 10‑day money‑back guarantee.
- New Zealand consumer advice: Consumer Protection NZ.
Address
Company address
No New Zealand postal address for Immudi was found in available public information as of 2024 - 2025.
If you need to contact the company, use the support email hello@immudi.com or the app/store support channels.
If you need to escalate
If Immudi does not respond or the issue remains unresolved, contact your payment provider (bank, card issuer, Apple or Google) to dispute the charge.
You may also seek guidance from Consumer Protection NZ or other local consumer advocacy services for next steps.