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Cancel Meal Mentor: Easy Method
What is Meal Mentor
Overview
Meal Mentor is a subscription-based meal-planning service provided by Happy Herbivore Inc. It offers meal plans, grocery lists and an app-based interface to help users plan and prepare meals.
The service is available via the website and mobile app, with subscriptions sold monthly or annually and different plan levels that unlock additional features.
Key features
Core features include customizable weekly plans, grocery lists and access to recipes and ebooks depending on plan level.
Pricing is listed in USD on the official site; there is no NZ-specific price list on Meal Mentor's public pages.
How to cancel Meal Mentor
Cancel on the website
- Log in to your account at the Meal Mentor website.
- Open your dashboard and select the subscription or billing section.
- Choose the option to cancel to stop automatic renewal; this does not automatically create a refund.
- To request a refund for website purchases, contact support as described in the refund policy: getmealplans.com.
Cancel via mobile stores (iOS and Android)
- App Store (iOS): Open your Apple ID account settings, find Subscriptions and turn off auto-renewal at least 24 hours before the end of the subscription period. See subscription terms: m.meal-mentor.com.
- Google Play (Android): Open your Google Play account, go to Subscriptions and turn off auto-renewal at least 24 hours before the end of the current subscription period. See subscription terms: m.meal-mentor.com.
- Note: Cancelling via mobile stores stops billing through that platform. Refunds for store purchases are handled by the store provider (Apple/Google).
What happens when you cancel
Access and renewal
Cancelling stops automatic renewal at the end of the current billing period. You will normally retain access to the paid features until that period expires.
Cancelling does not usually produce an immediate refund; refunds are a separate process.
Account and data
Your account and saved preferences typically remain available unless you request deletion. Data deletion is not automatic on cancellation.
If you want account deletion or export of your data, contact support to ask for specific steps or requirements.
Will I get a refund?
Website purchases and money-back guarantee
Monthly and annual website purchases include a 30-day money-back guarantee. To request a refund, contact support within 30 days of purchase: getmealplans.com.
The support FAQ also confirms a 30-day money-back guarantee on purchases; requests should be made via support within that timeframe: getmealplans.com/faq.
Cooling-off period and conditions
Under general terms Meal Mentor mentions a 14-day cooling-off period for remote sales if the service has not begun, by contacting support: m.meal-mentor.com.
The Money Back Guarantee may require proof of program adherence (for example, photos of meals). Failure to meet those conditions can affect eligibility: meal-mentor.com.
Meal Mentor plans and pricing
Pricing table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Basic | $2.48/week (~$14.99/month, $129/year) | Weekly / Monthly / Annual | Access to app, customizable weekly plan, grocery lists, 14 planned meals/week |
| Standard | $2.87/week (~$149/year) | Annual | All Basic features plus full 7-day meal plan, community access, ebook discounts |
| Premium | $4.79/week (~$249/year) | Annual | All Standard features plus free new ebooks, specialist ebook library, Blueprint products, priority support |
| VIP (Terms of Service) | $18.99/month or $179/year | Monthly / Annual | Not specified; referenced in Terms of Service |
Notes on currency
Prices on Meal Mentor's site are shown in USD. No NZD-specific pricing was found for New Zealand users.
If you are in New Zealand the App Store or Google Play may convert USD charges to NZD at prevailing exchange rates when billed.
Your consumer rights in New Zealand
Statutory rights
New Zealand law (Consumer Guarantees Act and Fair Trading Act) requires digital content to be of acceptable quality and fit for purpose.
There is a 14-day cooling-off right for remote sales of digital products if performance has not begun, unless you consent to immediate performance.
How Meal Mentor's guarantees relate
Meal Mentor's advertised 30-day money-back guarantee exceeds the minimum statutory cooling-off protections in NZ.
If the service fails to meet promised standards you may rely on statutory rights as well as the provider's guarantees; contact support and, if necessary, seek dispute resolution under NZ consumer law.
Customer experiences
Reported negative experiences
Some Trustpilot reviewers in 2025 reported problems cancelling and being charged after they believed they had cancelled. One reviewer said support blamed signing up on a different platform.
Other complaints include unexpected charges after a free promise, missing ingredients in grocery lists and unclear refund outcomes despite references to a cooling-off period.
Context and balance
Online reviews vary and can reflect disputes about platform billing or evidence requirements for guarantees.
If you encounter a problem, document communications and follow the documented refund and dispute steps outlined below.
Documentation checklist
What to prepare
- Order or receipt showing date and product purchased (screenshot or email confirmation).
- Account email or username used to subscribe.
- Proof of payment (bank or card statement showing the charge).
- If relying on the Money Back Guarantee, any required proof of program adherence (for example, photos of meals).
- Details of the platform used to subscribe (website, Apple App Store, Google Play).
How to submit
- Contact Meal Mentor support via the website support channels referenced in their FAQ and refund pages: getmealplans.com/faq.
- If you subscribed via Apple or Google, you may need to request a refund through Apple Support or Google Play Help in addition to contacting Meal Mentor.
Common mistakes
Mistake: Cancelling in the wrong place
A common error is cancelling on the Meal Mentor website when the subscription was purchased through the App Store or Google Play. Platform subscriptions must be cancelled in the relevant store.
Mistake: Missing timing and evidence requirements
Waiting until the last minute can cause renewal if you miss the 24-hour cut-off used by stores. Expect to provide purchase evidence for some refunds.
Assuming a cancellation triggers a refund is another frequent mistake; refunds for website purchases require a separate request to support within the stated period.
Comparative recap
At-a-glance summary
This table compares the practical differences between cancelling via the website, iOS App Store and Google Play.
Use it to decide where to act and what to expect regarding refunds and time limits.
Comparison table
| Method | How to cancel | Refund route | Time limits / Notes |
|---|---|---|---|
| Website | Log in to dashboard and cancel subscription to stop auto-renewal. | Request refund via support (30-day money-back guarantee for monthly/annual purchases). | Refund requests must be made within 30 days for the money-back guarantee; 14-day cooling-off may apply if performance not begun. |
| App Store (iOS) | Cancel in Apple ID Subscriptions (turn off auto-renew at least 24 hours before period end). | Refunds handled by Apple; contact Apple Support for store refunds. | Turn off auto-renew ≥24 hours before period end; billing and refunds follow Apple's policies. |
| Google Play (Android) | Cancel in Google Play Subscriptions (turn off auto-renew at least 24 hours before period end). | Refunds handled by Google Play; contact Google Play Help for store refunds. | Turn off auto-renew ≥24 hours before period end; billing and refunds follow Google's policies. |
After cancelling
Monitor billing and access
Keep an eye on your bank or card statements for any unexpected charges after cancellation and confirm access ends at the close of the paid period.
If you see continued charges, gather your receipts and contact support immediately.
Further support and useful links
- Support and FAQ: getmealplans.com/faq
- Refund policy: getmealplans.com/refund-policy
- Subscription terms: m.meal-mentor.com/subscription-terms
- General terms of use (cooling-off reference): m.meal-mentor.com/terms-of-use
Address
Company address
Happy Herbivore Inc. (Meal Mentor)
340 S Lemon Ave #2652, Walnut, CA 91789, United States
Notes
No New Zealand-specific postal address for Meal Mentor was found; cancellation and refund handling is typically performed online or via email support.
If you are in NZ and need further consumer assistance, you may also seek advice under NZ consumer protection laws.
Similar cancellation services
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Written by Levi Cooper
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.
FAQ
To cancel your Meal Mentor subscription on the website, log in to your account, go to your dashboard, select the subscription or billing section, and choose the option to cancel. Remember to keep proof of your cancellation request.
Yes, if you cancel your Meal Mentor subscription within 30 days of purchase, you can request a refund. Contact support to initiate the refund process, and ensure you keep a record of your request.
To cancel your Meal Mentor subscription via the iOS App Store, open your Apple ID account settings, navigate to Subscriptions, and turn off auto-renewal at least 24 hours before the end of your subscription period. Keep proof of your cancellation.
After canceling your Meal Mentor subscription, you will retain access to your account and saved preferences until the end of the current billing period. If you wish to delete your account or export your data, contact support.
Yes, Meal Mentor mentions a 14-day cooling-off period for remote sales if the service has not begun. To verify your eligibility, contact support and keep a record of your communication.