Cancel Perfect Body: Easy Method

What is Perfect Body

Overview

Perfect Body is a subscription-based app and web service that offers meal plans, shopping lists and premium features for weight management and nutrition tracking.

How it is delivered

Subscriptions and purchases are offered through the Perfect Body website/app and via the Apple App Store and Google Play Store.

Billing frequency and access depend on the plan chosen (weekly, monthly, annual, or one-time lifetime offer).

How to cancel Perfect Body

Cancel via Apple App Store

• Open your Apple ID subscriptions and cancel Perfect Body from there.
• Note: Deleting the app does not cancel your subscription.
• Official guidance: Perfect Body Help Center - canceling via App Store.

Cancel via Google Play

• Go to your Google account subscriptions and cancel Perfect Body from the Google Play subscriptions list.
• Perfect Body cannot cancel Google Play subscriptions for you; you must use Google Play.
• See the app store guidance: Perfect Body Help Center - Google Play cancellations.

Cancel via Perfect Body website or app (direct purchases)

• Log in to your account on the Perfect Body website or app.
• Open Account Settings and select “Manage Your Subscription” or use the footer subscription link to cancel.
• Cancellations made through the website/app must be completed at least 48 hours before the next billing date to avoid automatic renewal.
• Guidance: How to cancel - Help Center and General Conditions - Perfect Body.

What happens when you cancel

Access after cancellation

If you cancel an auto-renewing subscription, you will generally keep access until the end of the current paid period.

For one-time lifetime purchases, cancellation is not applicable after purchase except in limited refund situations.

Renewal and automatic billing

Auto-renewing plans (weekly, monthly, annual) will stop renewing after a successful cancellation, provided cancellation is done in time.

If you cancel too late (within the 48-hour window for direct purchases), the service may renew and you may be charged for the next period.

Account deletion vs subscription cancellation

Deleting your Perfect Body account on the website/app will automatically cancel subscriptions that were purchased directly via that website/app.

Subscriptions purchased via the App Store or Google Play are not canceled by deleting your Perfect Body account; you must cancel those through the respective stores.

Will I get a refund?

Refunds for direct website/app purchases

• Submit refund requests within 30 days of purchase through the help chat and include supporting evidence.
• Refunds, when approved, are returned to the original payment method.
• More details: Request a refund - Help Center.

Consumer law and the 14-day rule

Under New Zealand law there is a 14-day right of withdrawal for online purchases, but this right is lost if digital content or services have begun with the consumer's consent.

Perfect Body states that once the service has started, the right of withdrawal is forfeited; refunds are generally only available for faulty or misrepresented services, with proof claimed within 14 days.

App Store and Google Play refunds

• For purchases made through Apple or Google, refunds must be requested directly from those platforms.
• Perfect Body does not process refunds for App Store or Google Play purchases.

Perfect Body plans and pricing

Price summary

Prices are displayed in USD in the App Store and converted to NZD at checkout. Exact NZD amounts may vary by store exchange rates.

Plan table

Your consumer rights in New Zealand

Cooling-off and digital content

New Zealand law provides a 14-day right of withdrawal for online purchases in many cases, but this does not apply if the digital service has started with your consent.

Perfect Body’s terms confirm that once service delivery begins, the right of withdrawal is forfeited.

Faulty or misrepresented services

• If the service is faulty or not as described, you may be entitled to a remedy or refund under consumer law.
• Claims for faulty or misrepresented digital services should be supported with evidence and made promptly (Perfect Body requires proof within 14 days in their terms).

Automatic renewal transparency

Automatic renewal requires clear cancellation options and timing. Perfect Body’s policy requires cancellation at least 48 hours before renewal for direct purchases.

If renewal mechanisms or cancellation options are unclear, you can raise this with consumer protection authorities in New Zealand for advice.

Customer experiences

Positive feedback

Some users report that Perfect Body’s meal plans and shopping lists were helpful and supported gradual weight loss over time.

These users highlight ease of planning and the app’s daily guidance as beneficial.

Negative feedback

There are multiple reports of difficulty cancelling, repeated or unexpected charges after cancellation, and slow or absent customer support responses.

Some users also report being charged during free trials or charged higher amounts after attempting to cancel.

What this means for you

• Follow the platform-specific cancellation steps carefully and keep records (screenshots, confirmation emails).
• If charges continue, contact the store (Apple/Google) or your payment provider and provide evidence of cancellation attempts.

Documentation checklist

Before you cancel

• Account email and username used to subscribe.
• Plan name, purchase date and last charged amount.
• Payment method (Apple ID, Google account, or card used on the website).

When requesting refunds or disputing charges

• Screenshots of subscription settings or cancellation confirmation.
• Receipts or billing statements showing the charge.
• Chat transcripts or support emails where you attempted cancellation.

Common mistakes

Assuming deleting the app cancels subscription

Many users delete the app but forget to cancel the subscription in Apple ID or Google Play.

Always cancel subscriptions in the store where you purchased them; deleting the app alone will not stop billing.

Waiting too close to the renewal date

Canceling within the 48-hour window for direct purchases can result in an unwanted renewal and charge.

Set reminders to cancel several days before the next billing date to avoid timing errors.

Not keeping evidence of cancellation

Without screenshots or confirmation messages, it is harder to dispute charges if billing continues after cancellation.

Always save the cancellation confirmation and any correspondence with support.

Comparative recap

Quick comparison

The table below compares the three main cancellation routes, who handles refunds, and key timing notes.

Comparison table

After cancelling

What to do next

• Save any cancellation confirmation and take a screenshot of your subscription status showing cancellation.
• Monitor your payment method for any unexpected charges in the following billing cycle.

Helpful links

• How to cancel the subscription - Perfect Body Help Center
• How to request a refund - Perfect Body Help Center
• How to delete my account - Perfect Body Help Center
• Perfect Body General Conditions

Address

Physical address status

No dedicated physical mailing address for cancellations in New Zealand could be found in public materials.

Perfect Body appears to handle cancellations and support via the website/app and help center channels.

Contact recommendation

If you need to escalate, use the Perfect Body help chat or support links above and keep documentation of all interactions.

If unresolved, consider contacting your payment provider (bank, Apple, Google) or New Zealand consumer protection authorities for further assistance.