Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the First American Home Warranty service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel First American Home Warranty: Easy Method
What is First American Home Warranty
Overview
First American Home Warranty (FAHW) is a home service contract provider that sells appliance and system coverage for homeowners. Plans typically cover repairs or replacements for covered items subject to deductibles and service fees.
Availability
Most public information and pricing for FAHW relates to U.S. customers and U.S. dollar pricing. There is no clear evidence of active, specific New Zealand plans or NZD pricing for 2024/2025.
How to cancel First American Home Warranty
Phone cancellation
- Call FAHW customer service: 800-992-3400 to request cancellation.
- Alternative phone: 800-327-1929 ext. 7521 for cancellation assistance.
Email and support options
- Email cancellation requests to cancellationsupport@firstam.com.
- Record the date and the name of the representative who handled your cancellation for your records.
What happens when you cancel
Access and coverage
Coverage typically ends either on the date FAHW processes the cancellation or at the end of the paid term depending on contract terms.
Renewals and future purchases
If you cancel during an initial review period you may rejoin later; FAHW provides rejoin information for returning customers on their site.
Will I get a refund?
30-day review period
FAHW offers a 30-day money-back guarantee: a full refund is available within the first 30 days if no claims have been filed.
Reference: FAHW 30-day policy.
Refunds after 30 days
- After 30 days you may receive a prorated refund for the unused portion of the contract.
- Refunds are reduced by any service costs and a cancellation fee (typically $30 or 10% of the contract price, whichever is less).
- Some sources note an additional administrative/cancellation fee of about $50 after the review period; this may vary by case.
Reference: contract details, third-party summary.
First American Home Warranty plans and pricing
Plan names
Publicly available documentation lists multiple plan types in the U.S., but specific New Zealand plans and NZD pricing are not available.
Pricing summary
Your consumer rights in New Zealand
Legal protections
New Zealand consumers are protected by the Consumer Guarantees Act and other consumer laws that can provide remedies beyond contract terms in some cases.
How this applies to FAHW
FAHW’s published policy includes a 30-day cancellation window. There is no explicit reference in FAHW materials to a 14-day cooling-off right specific to New Zealand.
Customer experiences
Positive reports
- Some users report successful repairs or replacements with minimal hassle, such as an electric stove replacement by paying only the deductible.
- Other customers report major system replacements (e.g., HVAC) completed without major problems.
Negative reports
- Complaints include claim denials, delays, high service fees, and difficulties during cancellation or refund processing.
- There are reports of disputes about contract start dates and partial refunds in review sites and forums.
Documentation checklist
What to prepare before contacting FAHW
- Contract number or policy number.
- Your name, address, phone and email used on the policy.
- Date you purchased the contract and date you want cancellation to take effect.
Supporting documents
- Proof of payment (receipt, bank statement, or card charge).
- Copies of any claims filed (if applicable) and service invoices.
- Record of prior communications with FAHW (emails, notes from calls with dates and rep names).
Common mistakes
Waiting too long to act
Waiting past the 30-day review period can reduce your refund to a prorated amount minus fees. Act promptly if you want the full refund and haven’t filed claims.
Poor record-keeping
Not keeping receipts, emails or notes of phone calls makes disputes harder to resolve. Always document cancellation requests and keep confirmation details.
Comparative recap
Quick feature comparison
After cancelling
Follow-up actions
- Obtain written confirmation of the cancellation and any refund amount and expected processing time.
- Allow time for processing, then check your bank or card statement for the refund.
Useful links
- FAHW 30-day policy / rejoin information
- Contract PDF and terms
- Independent review summary
- Cancellation guide and tips
- New Zealand consumer rights information
Address
Corporate mailing address
P.O. Box 7248, 1244 Apollo Way, Santa Rosa, California 95407, United States.
Contact for cancellations
Phone: 800-992-3400 or 800-327-1929 ext. 7521. Email: cancellationsupport@firstam.com.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.