Cancel Vsp: Easy Method

What is Vsp

Overview

VSP (Vision Service Plan) is a vision insurance provider that administers eye-care benefits and networks of providers internationally.

The company arranges coverage for eye exams, glasses, and contact lenses through participating providers and plan sponsors.

Services

VSP typically offers member access to in-network eye care, discounts, and routine coverage depending on the plan selected.

Plan specifics vary by employer, insurer, or region; benefits and provider networks are defined in each policy document.

How to cancel Vsp

Prepare to cancel

Before cancelling, review your policy or membership documents for cancellation terms and any notice period required.

Locate your membership number, policy/plan details, and recent invoices to include with your request.

Cancellation steps

• Contact VSP customer service to confirm cancellation options and any required forms. Use VSP's website for phone and online contact details.
• Write a clear cancellation request including your full name, membership or policy number, date you want coverage to end, and reason for cancellation.
• Send the cancellation by mail to the required address: Vision Service Plan, Inc., 3333 Quality Drive, Rancho Cordova, CA 95670, USA.
• Include proof of identity and a copy of recent billing if requested. Keep copies of everything you send.
• Follow up by phone or email to confirm receipt and obtain a cancellation reference or confirmation number.

What happens when you cancel

Access to services

Once cancellation takes effect, access to in‑network benefits and discounts under VSP will typically end on the termination date you or the company set.

If you have pre-authorised services scheduled before the cancellation date, check whether they will still be honoured.

Renewal and data

Cancellation normally prevents automatic renewal; confirm with VSP whether recurring payments or enrolments are stopped.

VSP will retain records as required by its policies and applicable law; ask how your personal data will be handled after cancellation.

Will I get a refund?

Refund policy

Refunds depend on your plan terms, how premiums were paid, and the timing of your cancellation.

Many plans prorate refunds for unused coverage periods, but some administrative or minimum term fees may apply.

Exceptions and processing

• Exceptions may include employer-sponsored plans where premiums are deducted through payroll; employer processes may affect refunds.
• Processing times vary; request an estimated timeline and keep documentation of any promised refund amounts.

Vsp plans and pricing

Plan types

VSP offers a range of plans including individual, family, and employer-sponsored group plans; exact offerings depend on your sponsor and region.

Plan features such as exam coverage, lens allowances, and frame allowances vary by plan.

Pricing notes

Pricing differs by plan sponsor, enrolment channel, and any negotiated employer rates.

If specific pricing for New Zealand cannot be found, treat costs as variable and confirm with VSP or your plan administrator.

Your consumer rights in New Zealand

Key laws

New Zealand consumers are protected by laws such as the Consumer Guarantees Act and the Fair Trading Act, which apply to goods and services purchased in NZ.

These laws protect against misleading conduct and ensure services are provided with reasonable care and skill.

How to assert rights

• If you believe a contract term is unfair or information was misleading, raise the issue with the provider and keep records.
• If unsatisfied, escalate to the Commerce Commission, or seek advice from Consumer Protection or Citizens Advice Bureau New Zealand.

Customer experiences

Positive reports

Some customers report smooth cancellations when they follow VSP's stated process and send clear written requests to the address provided.

Users often note timely communication from customer service when cancellations are acknowledged with a reference number.

Common complaints

Complaints include delays in acknowledgement, uncertainty about refunds, and difficulty reaching an agent when international addresses are involved.

These issues are typically resolved by retaining proof of mailing and following up persistently with VSP or the plan administrator.

Documentation checklist

Required documents

• Written cancellation request with full name and membership or policy number.
• Desired cancellation effective date clearly stated.
• Copy of recent invoice, membership card, or policy documentation.

Optional supporting items

• Proof of identity (photo ID) if requested by VSP.
• Employer confirmation for group plans, or payroll deduction statements if relevant.
• Return receipt or courier tracking number to prove delivery of your cancellation letter.

Common mistakes

Failure to specify dates

Not stating the exact desired cancellation date can lead to continued billing or confusion about the coverage end date.

Always include a clear effective date in your cancellation letter to avoid ambiguity.

Not retaining proof of cancellation

Sending cancellation without keeping copies or tracking can make disputes difficult to resolve if VSP claims non-receipt.

Use registered post or a courier with tracking, and save emails, reference numbers, and any responses from VSP.

Comparative recap

Quick comparison

Below is a concise comparison of key points to consider when cancelling VSP versus exploring alternatives.

Use this as a checklist to make sure you've covered refund, notice periods, and evidence of cancellation.

After cancelling

What to do next

Confirm cancellation in writing and keep the confirmation number or letter from VSP for your records.

Verify the final billing statement and any refund details; follow up if the amount or timing differs from what was promised.

Useful links

• VSP official website - contact, member services, and plan information.
• Consumer Protection New Zealand - guidance on consumer rights and complaints.
• Citizens Advice Bureau New Zealand - practical advice and local advocacy resources.
• Commerce Commission NZ - information about fair trading and enforcement.

Address

Mailing address for cancellations

Send written cancellation requests to the following postal address for processing.

Vision Service Plan, Inc., 3333 Quality Drive, Rancho Cordova, CA 95670, USA

Notes about international cancellations

Although you are in New Zealand, current available guidance indicates cancellations must be sent to the US address above.

Use tracked post or an international courier and request confirmation of delivery to reduce the risk of disputes.