Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Amazon Music service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Amazon Music: Easy Method
What is Amazon Music
Service overview
Amazon Music is a streaming service offering on-demand music, playlists, and radio stations, including higher-quality HD and Ultra HD tracks where available.
How people commonly use it in NZ
Users access Amazon Music via apps on smartphones, tablets, desktop, web and Alexa-enabled devices such as Echo speakers.
Subscriptions can be bought directly from Amazon or through app stores (Apple App Store or Google Play), which affects how you cancel.
How to cancel Amazon Music
If you subscribed via Apple App Store (iOS)
- Open iOS Settings > tap your name > Subscriptions.
- Find Amazon Music > tap Cancel Subscription and confirm.
- Amazon cannot cancel Apple App Store subscriptions for you; you must do this in iOS.
- Source: en.androidguias.com.
If you subscribed via Google Play (Android)
- Open Google Play Store > Profile > Payments & subscriptions > Subscriptions.
- Select Amazon Music > Cancel subscription and follow prompts.
- Google Play subscriptions must be cancelled through Google Play, not Amazon.
- Source: en.androidguias.com.
If you signed up on Amazon (web)
- Sign in to your Amazon account and open Amazon Music settings.
- Locate the Subscription Renewal section > select Cancel and confirm.
- You may also have the option to pause the subscription if eligible.
- Source: Amazon help (regional link).
If you use Alexa / Echo devices
- For some Amazon Music Standard plans you can cancel by voice: say "Alexa, cancel my Amazon Music Standard subscription."
- Confirm on the companion app if Alexa prompts for confirmation.
- Source: Amazon help (regional link).
What happens when you cancel
Access after cancelling
When you cancel, your subscription generally stays active until the end of the current billing period.
You keep access to streaming features until that date unless Amazon specifies otherwise.
Renewal and account data
Cancelling prevents future renewals; it does not necessarily delete playlists, library or settings tied to your Amazon account.
If you resubscribe later, your library and settings are typically restored, depending on account status.
Will I get a refund?
General refund practice
No specific Amazon Music refund policy for New Zealand was located in the sources reviewed.
Standard practice: cancelling mid-period usually leaves the subscription active until period end, and refunds for unused days are generally not provided.
Exceptions and support
- Some anecdotal reports show refunds granted in exceptional cases (for example, technical failures or forced cancellations via phone).
- If the app or service is faulty, contact Amazon customer support and explain the issue; include evidence such as screenshots and dates.
- Sources: subsweeper.com, Reddit.
Amazon Music plans and pricing
Reported NZ pricing
Exact NZD pricing is not officially published in the sources found; third-party reports give approximate monthly figures.
Plan table
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Amazon Music HD (high-resolution) | NZ$21.44 per month (reported) | Monthly | HD and Ultra HD streaming (lossless FLAC) |
| Amazon Music Unlimited (estimated equivalent) | approx NZ$13.49 per month (reported) | Monthly | Unlimited skips, offline listening, HD/Ultra HD, spatial audio |
Your consumer rights in New Zealand
Relevant laws
New Zealand consumer protections include the Consumer Guarantees Act and the Fair Trading Act, which cover remedies for faulty goods and services.
These laws can apply to digital services if the service is not provided as reasonably expected.
How this applies to Amazon Music
- No explicit Amazon Music refund terms for NZ were found in the reviewed sources.
- If the service is faulty (for example, app does not work), you may be entitled to seek a remedy, and contacting Amazon support is the first practical step.
- Keep records of problems and communications to support any consumer rights claim.
Customer experiences
Positive feedback
Some users praise Amazon Music's music collection and HD audio quality, especially when bundled with Prime.
Review excerpts note HD audio and ad-free playback as key benefits.
Negative feedback
Many reviews report app performance issues such as freezing, lagging, lost favorites and offline playback problems.
Users also report frustration over unexpected charges and difficulty cancelling in some cases.
Sources: NZ Trustpilot.
Documentation checklist
What to have ready before cancelling
- Amazon account email and password, or device with signed-in app.
- Subscription details: plan name, renewal date, order or subscription ID if shown.
- Payment method information (last four digits of card) and receipts if available.
Evidence for support or refund requests
- Screenshots of errors, failed playback, or unexpected charges.
- If subscribed via Apple/Google, screenshots of the App Store/Play Store subscription page or receipts.
- Dates and times when issues occurred and any correspondence with support.
Common mistakes
Trying to cancel the wrong place
Many users try to cancel on Amazon when the subscription was purchased via Apple or Google Play.
This prevents the cancellation from taking effect; always check where the charge originates before cancelling.
Missing renewal dates and confirmation
Another common error is not confirming the cancellation or assuming a voice command completed it without checking the account.
Always verify cancellation status in the relevant app/store or Amazon account settings and keep confirmation emails or screenshots.
Comparative recap
Quick comparison table
| Aspect | Amazon Music HD | Amazon Music Unlimited (est.) |
|---|---|---|
| Price (reported NZ$) | NZ$21.44 / month | approx NZ$13.49 / month |
| Audio quality | HD & Ultra HD (lossless) | HD available; may include spatial audio |
| Cancellation ease | Easy if purchased on Amazon; harder if via app stores | Same as HD: depends on purchase channel |
| Refund likelihood | Generally low; possible in exceptional cases via support | Generally low; possible in exceptional cases via support |
After cancelling
Verify cancellation and keep records
Check your Amazon account or app store subscription page to confirm cancellation and save any confirmation messages.
Keep screenshots or emails showing cancellation date and end of access date.
Useful links and support
- How to unsubscribe (third-party guide)
- Amazon Music subscription help (regional link)
- Cancellation and refund notes (third-party)
Address
Amazon corporate mailing address
No dedicated New Zealand postal address for Amazon Music cancellation was located in the sources reviewed.
Seattle corporate address (available contact address)
Amazon.com Services LLC, 202 Westlake Ave N #2, Seattle, Washington 98109‑5264, United States.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.