Cancel Iheartradio: Easy Method

What is Iheartradio

Overview

iHeartRadio is a streaming audio service that offers live radio stations, curated playlists, and on‑demand music tiers. It is operated by iHeartMedia and is available in multiple markets, including access for New Zealand listeners through apps and web.

Key features

Features include ad‑supported listening, paid plans with ad removal and on‑demand libraries, and platform integrations (iOS, Android, desktop, Roku, Amazon). Availability and exact features may vary by device and store.

How to cancel Iheartradio

Cancel via web (iHeart.com)

• Log in to iHeart.com with your account credentials.
• Go to My Settings → Change Plan → Cancel Subscription.
• Your subscription will remain active until the end of the current billing cycle or free trial period.

Cancel via app stores and devices

• iOS (iPhone/iPad): Settings → [your name] → Subscriptions → iHeartRadio → Cancel Subscription. On mac/desktop: App Store → click your name → View Information → Manage Subscriptions → Cancel.
• Google Play (Android): Open Play Store → Subscriptions → iHeartRadio → Cancel Subscription. On desktop: go to play.google.com/store/account → Subscriptions → find iHeartRadio → Cancel.
• Amazon Appstore: On an Amazon device open Amazon Appstore → Subscriptions → Manage → uncheck “Auto‑renew this subscription” → Save.
• Roku: On Roku device press Home, highlight the channel → press * (Star) → Manage subscription → Cancel subscription → Done. On desktop: go to my.roku.com → Manage your subscriptions → Unsubscribe.

What happens when you cancel

Access and billing

When you cancel, auto‑renewal is stopped but your paid access typically continues until the end of the current billing cycle or any remaining free trial period.

You will not be charged again after cancellation if done before the next renewal, but the service remains usable until that date.

Account and data

Your account, playlists, favourites and settings are generally retained under iHeart’s account terms unless you request deletion.

If you want account removal or data deletion, check account settings on iHeart.com or contact support for any available options.

Will I get a refund?

General refund policy

iHeartRadio’s standard policy is that cancelling before the end of a paid term does not produce a pro‑rata refund.

If you cancel mid‑term you usually keep access until the period end but do not receive money back.

Exceptions and app store refunds

• Free trials: you must cancel before the trial ends to avoid being charged - no refunds once charged for post‑trial periods in most cases.
• App store/platform refunds: refunds for in‑app purchases may be possible through Apple, Google or other platforms per their refund rules; these are handled by the platform, not iHeart directly.
• If you believe there is an unusual billing error or consumer law reason for a refund, you can contact support and/or the platform where you purchased.

Iheartradio plans and pricing

Current plans

Below are New Zealand App Store monthly prices and core features. Prices can vary by store and over time.

Pricing notes

Prices noted are from New Zealand in‑app listings and may change. All Access pricing has occasionally varied in some listings.

Your consumer rights in New Zealand

Statutory protections

New Zealand consumer law (Fair Trading Act 1986 and Consumer Guarantees Act 1993) provides protections for services bought in trade.

These laws cover matters such as misleading behaviour, reasonable care and skill, and that services are fit for purpose.

Limits and practical advice

iHeart’s Terms of Use indicate some contracting‑out of the Consumer Guarantees Act and Fair Trading Act to the extent permitted by law, which may limit remedies.

If you suspect a breach or misleading practice you can contact the Commerce Commission, or seek dispute routes; for content concerns you may also consider BSA pathways.

Customer experiences

Common complaints

Public reviews (including Trustpilot and Reddit) often report app crashes, frequent and repetitive ads, problems when switching stations, and loss of some functionality.

Users have described stability issues after vehicle restarts and problematic navigation that can affect listening experience.

Positive notes and scope

There were no significant New Zealand‑specific positive reviews found in the reviewed sources; many favourable remarks globally focus on free radio access and variety of stations.

Keep in mind user reports reflect a mixture of device-specific and regional experiences and may not reflect every listener’s outcome.

Documentation checklist

What to gather

• Account email/username used for iHeartRadio.
• Order or subscription confirmation email (if available).
• Payment method details and the date of the most recent charge.
• Device/store where subscription was purchased (iHeart.com, Apple, Google Play, Amazon, Roku).

When contacting support or app stores

• Have screenshots of active subscriptions or billing statements ready.
• If requesting a refund via an app store, follow that store’s refund request process and include relevant transaction IDs.
• Note the date/time you attempted cancellation and any confirmation messages received.

Common mistakes

Not cancelling where you subscribed

A frequent error is cancelling the app but not cancelling the subscription with the store that billed you (Apple, Google Play, Amazon, Roku or iHeart.com).

Always verify the subscription is cancelled in the same account and platform where the payment was set up.

Missing trial deadlines and documentation

Another common issue is forgetting to cancel a free trial before it converts to a paid subscription; card details are often required to start a trial.

Failing to keep confirmation emails or transaction IDs can make refunds or disputes harder to resolve with stores or support.

Comparative recap

Summary table

Quick takeaways

Cancel in the same place you subscribed to stop future billing and retain service until the period ends.

Request refunds through the platform that charged you; iHeart does not generally issue pro‑rata refunds for early cancellations.

After cancelling

What to check

• Confirm cancellation by checking subscription status in your iHeart account or the app store account page.
• Monitor your payment method for any unexpected charges and keep confirmation screenshots or emails.

Helpful links

• iHeartRadio (account and settings)
• Apple support - cancel subscriptions
• Google Play - cancel subscriptions
• Amazon Appstore subscriptions
• Roku support - manage subscriptions

Address

Postal address

iHeartMedia, Inc., Attn: iHeartMedia Digital Customer Service, 32 Avenue of the Americas, New York, New York 10013, United States

Notes

No New Zealand‑specific postal address for cancellations was found; use the platform-based cancellation methods above for fastest results.

If you need to send written correspondence, use the US address and include full account details and contact information.