Cancel LALAL.AI online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Lalal.Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Lalal.Ai: Easy Method
What is Lalal.Ai
Service overview
Lalal.Ai is an AI-powered audio stem separation service that extracts vocals and instruments from audio files. It offers both free and paid plans, web access, and mobile apps for iOS/Android.
Typical users and uses
Users include musicians, podcasters, DJs and audio editors who need quick stem separation or batch processing. The product emphasises ease of use and progressive AI improvements.
How to cancel Lalal.Ai
Cancel via the web (official steps)
- Sign in at the Lalal.Ai web app.
- Hover over the minute‑balance at the top‑right.
- Click Profile → Manage Subscription → Cancel Subscription.
- You can use remaining minutes until the billing period ends; no further payments will be taken after cancellation.
Cancel via mobile app (App Store / Google Play)
- Lalal.Ai does not provide in‑app cancellation steps; handle cancellations through Apple or Google subscription settings.
- Open your device subscription settings (iOS Subscriptions or Google Play Subscriptions), find Lalal.Ai, and cancel there.
What happens when you cancel
Access after cancellation
After you cancel a paid subscription, you retain access to any remaining minutes until the end of your current billing period. Use your minutes before they expire.
Renewal and payments
No further recurring payments will be taken after cancellation. One‑time purchases remain available as per their terms.
Account data and files
Your account, uploads and processed files typically remain accessible according to Lalal.Ai's general account policies.
If you have concerns about retained data, contact support for specifics and possible data removal options.
Will I get a refund?
General refund policy
Lalal.Ai states that once a code/package is activated and minutes are used, refunds are not given. This is their standard position for web purchases.
See the official refund policy: Lalal.Ai refund policy.
Exceptions where refunds may be issued
- Persistent service‑preventing error not fixed within 30 days (with evidence).
- Duplicate purchase of the same package with unused minutes remaining.
- Failure to activate an unused purchase code.
In these exceptional cases Lalal.Ai may issue a full refund after a support review; users must provide evidence and contact support.
Cooling‑off and chargebacks
Lalal.Ai does not advertise a statutory 14‑day cooling‑off right for web purchases. Refunds are limited to the exceptions above.
If you disagree with a refund decision you may consider a chargeback through your payment provider as an alternative.
Lalal.Ai plans and pricing
Overview of available plans
Below are Lalal.Ai's common plans, prices in USD and approximate NZD conversions (1 USD ≈ 1.70 NZD). Exact NZD pricing for New Zealand may vary.
Pricing table
| Plan | Price (USD) | Estimated Price (NZD) | Period | Key features |
|---|---|---|---|---|
| Starter (Free) | US$0 | NZ$0 (est.) | One‑time | 10 minutes relaxed queue, basic access |
| Lite | US$7.50/month | ~NZ$12.75/month | Monthly | Unlimited relaxed minutes, 90 fast‑mode minutes, 2 GB upload |
| Pro | US$15/month | ~NZ$25.50/month | Monthly | Unlimited relaxed, 250 fast minutes, 2 GB upload, VST, batch |
| Master | US$50 | ~NZ$85 | One‑time | 750 minutes, batch upload, stem download |
| Premium | US$190 | ~NZ$323 | One‑time | 3000 minutes |
| Enterprise | US$300 | ~NZ$510 | One‑time | 5000 minutes |
Your consumer rights in New Zealand
General legal position
Under New Zealand consumer law, digital goods and services purchased online are generally non‑refundable unless they are faulty or not as described. Lalal.Ai's policies reflect this approach.
When you can expect remedies
- If the service is faulty or fails to perform as promised, you may be entitled to a remedy such as a repair, replacement or refund.
- For persistent technical failures, Lalal.Ai may offer refunds per their exceptions (see refund section).
Practical steps for NZ consumers
Document the fault, dates and correspondence, then contact Lalal.Ai support with evidence. If unsatisfied, contact your payment provider to discuss chargeback options.
Customer experiences
Positive feedback
Many users praise Lalal.Ai for high‑quality stem and vocal separation and a straightforward UI. Reviews note ongoing improvements to the AI quality.
See user testimonials on review sites such as Trustpilot for examples of positive experiences.
Negative feedback and cancellation issues
Some customers report difficulty cancelling - citing hidden or broken cancellation links and frustration with the mobile app's limitations.
These experiences indicate it is important to follow the web cancellation steps precisely and keep records of cancellation confirmations.
Documentation checklist
What to gather before you cancel
- Account email and username used with Lalal.Ai.
- Payment receipts, order numbers, and purchase dates.
- Screenshots of subscription status or minute balance.
What to gather for refund or dispute
- Error logs, screenshots or screen recordings showing the fault.
- Correspondence with Lalal.Ai support, including dates and ticket numbers.
- Proof of duplicate purchases or non‑activation if claiming those exceptions.
Common mistakes
Not cancelling in the correct place
Users often look for a cancel button in the mobile app even when the active subscription was purchased via web or via App Store/Google Play. This can delay cancellation.
Failing to keep proof
Another common mistake is not saving receipts, screenshots or confirmation after cancelling. Without evidence, refunds or disputes are harder to pursue.
Assuming automatic refunds
Expecting an automatic 14‑day refund is a frequent error. Lalal.Ai’s stated policy does not provide a universal cooling‑off refund for activated minutes.
Comparative recap
Quick comparison
| Aspect | Web | App Store / Google Play | Refunds |
|---|---|---|---|
| How to cancel | Profile → Manage Subscription → Cancel (web) | Cancel via Apple/Google subscription settings | Generally no; exceptions for faults, duplicates, activation issues |
| Access after cancel | Remaining minutes usable until period end | Depends on store‑managed subscription rules; typically access remains until period end | Refunds rare; supported only in specified exceptional cases |
| NZ consumer rights | Claims for faulty service possible | Store purchases may have additional store policies | Chargeback via bank or card provider is an option if unresolved |
After cancelling
Immediate actions
Save any cancellation confirmation or screenshots showing your subscription is cancelled. Use any remaining minutes before the billing period ends.
Useful links and support
- Lalal.Ai refund policy
- Lalal.Ai product page
- User reviews on Trustpilot
- Community discussion about cancellation
Address
Corporate address
Lalal.Ai's primary corporate address is located in Switzerland: Bahnhofstrasse 32, 6300 Zug, Switzerland.
Notes about New Zealand contact
There is no dedicated New Zealand postal address listed for Lalal.Ai. For account and refund issues, contact Lalal.Ai support through their website and provide full documentation.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.