Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Landr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Landr: Easy Method
What is Landr
Overview
LANDR is an online music service offering automated mastering, distribution, samples, and plugins for creators.
The platform is available via web subscriptions and mobile in‑app purchases through the Apple App Store and Google Play.
Primary services
Key services include automated mastering credits, mobile studio access, and music distribution to streaming platforms.
Plans, pricing and features differ between web-based accounts (billed in USD) and in‑app purchases (billed in NZD on iOS/Android).
How to cancel Landr
Cancel via web (LANDR account)
- Sign in at your LANDR account on the web.
- Go to Account → Plans & Credits → Manage plan.
- Select Cancel plan, then confirm the cancellation.
- Cancellation prevents renewal but keeps the plan active until the end of the paid period.
Cancel in‑app purchases (App Store / Google Play)
- Subscriptions bought inside the mobile app (App Store or Google Play) must be cancelled through Apple or Google.
- Open your device’s subscription management (Apple ID subscriptions or Google Play subscriptions) and cancel there.
- LANDR cannot cancel or refund in‑app purchases directly; contact Apple or Google for support or refund requests.
What happens when you cancel
Access and renewal
After cancelling a web subscription, your subscription will not renew but remains active until the end of the paid billing period.
No pro‑rata refunds or credits will be issued for unused time under LANDR’s stated policy.
Data, releases and account status
Your LANDR account and stored files typically remain accessible, but features tied to an active plan will stop working after expiry.
If you use LANDR distribution, check release status and download any important assets before plan benefits end.
Will I get a refund?
Official LANDR policy
LANDR Premium subscriptions are prepaid and non‑refundable; the company states fees are non‑refundable in all circumstances.
There is no explicit 14‑day cooling‑off period or statutory refund right referenced in LANDR’s published policy.
In‑app purchases and exceptions
- LANDR cannot issue refunds for in‑app purchases; refunds for those must be requested from Apple or Google.
- If a service was not delivered or was faulty, New Zealand consumer law may provide remedies despite LANDR’s non‑refund policy.
Landr plans and pricing
Plans (mobile and web)
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| Studio Mobile (Monthly, via App Store NZ) | NZ$22.99 | Monthly (mobile app) | Studio access via mobile in‑app purchase |
| Studio Mobile (Yearly, via App Store NZ) | NZ$129.00 | Annual (mobile app) | Studio access via mobile in‑app purchase |
| Distribution Mobile | NZ$49.00 | One‑time / per release (mobile app) | Mobile distribution in‑app purchase |
| Master MP3 (1 credit) | NZ$9.99 | Per credit (mobile app) | One MP3 mastering credit |
| Master WAV (1 credit) | NZ$19.99 | Per credit (mobile app) | One WAV mastering credit |
| Master HD‑WAV (1 credit) | NZ$39.99 | Per credit (mobile app) | One HD‑WAV mastering credit |
Notes on pricing
The NZD prices above come from the LANDR iOS app in New Zealand and apply to in‑app purchases.
Web subscriptions are listed in USD (e.g., Studio plans from around USD 8.25/month up to USD 19.99/month); no official NZD web pricing is published.
Your consumer rights in New Zealand
Relevant NZ law (overview)
New Zealand consumer law requires that services be provided with reasonable care and skill and be fit for purpose under the Consumer Guarantees Act (CGA).
These statutory rights can apply even if a supplier’s own policy says fees are non‑refundable.
How to exercise your rights
- Keep records: receipts, subscription screenshots and support correspondence.
- Contact LANDR support first and request a remedy (fix, credit or refund) if the service was not delivered as promised.
- If unsatisfied, seek free consumer advice from Consumer NZ (consumernz.org) or the NZ consumer information site (consumerprotection.govt.nz).
Customer experiences
Positive feedback
- Users report an intuitive, user‑friendly interface and useful mastering tools.
- Many praise fast and helpful customer support and the convenience of plugins and automated mastering.
Common complaints
- Distribution problems (wrong artist profile, releases stuck or dropped) and billing issues are frequently reported.
- Complaints include being charged despite cancelling, frozen earnings, low payouts and unresolved support for distribution/royalties.
Documentation checklist
What to collect before you cancel
- Account email and username used with LANDR.
- Order receipts, payment confirmations and screenshots of subscription settings.
- Release IDs, ISRCs, and any distribution confirmation emails if you used distribution services.
What to collect if disputing a charge
- Dates and screenshots showing cancellation attempts or trial information.
- All support tickets, replies and timestamps.
- Bank or card statements showing the disputed charge(s).
Common mistakes
Assuming app deletion cancels subscription
Removing the LANDR app from your device does not cancel an in‑app subscription; you must cancel through Apple or Google Play.
Check your device’s subscription manager to confirm cancellation.
Expecting an automatic refund after cancelling
Many users assume cancelling triggers a pro‑rata refund. LANDR’s policy states fees are non‑refundable, so cancelling stops future billing but does not usually refund past charges.
If you believe you were wrongly charged, gather evidence and contact LANDR support and, if needed, Apple/Google or NZ consumer authorities.
Comparative recap
Quick summary
| Feature | Web (LANDR account) | App Store / Google Play (in‑app) |
|---|---|---|
| How to cancel | Account → Plans & Credits → Manage plan → Cancel | Cancel via Apple ID subscriptions or Google Play subscriptions |
| Refunds | LANDR policy: prepaid, non‑refundable | LANDR cannot refund; request via Apple or Google |
| Pricing currency | Web pricing in USD (Studio plans listed in USD) | NZD prices appear in the mobile app (see plan list above) |
| Access after cancel | Active until the end of the paid period | Access depends on in‑app purchase terms; typically active until period ends |
| Contact for refund | Contact LANDR support; consider NZ consumer rights if service faulty | Contact Apple or Google Play for refunds; LANDR cannot process these |
Key differences
Web subscriptions are controlled by LANDR and billed in USD; LANDR’s stated refund policy applies directly to these accounts.
In‑app subscriptions are billed by Apple/Google in local currency and require refund requests to those platforms.
After cancelling
Next practical steps
- Export or download any masters, project files, invoices or release metadata you need.
- Verify the status of distributed releases and check payout reports before plan benefits expire.
- Save copies of all cancellation confirmations and related support messages.
Helpful links
- LANDR Help Center
- Request a refund from Apple
- Request a refund from Google Play
- Consumer NZ - NZ consumer advice
- Consumer Protection (NZ)
Address
Corporate address
LANDR Audio Inc., 1001 boul. Robert Bourassa, Suite 2100, Montréal, QC H3B 4L4, Canada.
Notes on contacting from New Zealand
LANDR does not provide a local New Zealand postal address for cancellations; use the support portal or the corporate address above for formal notices.
Keep records of any communications and consider contacting NZ consumer advice services if you need further assistance.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.