Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Musicbed service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Musicbed: Easy Method
What is Musicbed
Service overview
Musicbed is a music licensing platform that offers tracks for filmmakers, creators and businesses to license for projects.
The service provides curated, high-quality music, discovery tools and licence management via web and mobile apps.
Subscription model
Musicbed subscriptions are described as annual agreements with automatic renewal unless turned off.
Some features (trial licences, account management) differ depending on whether you subscribe via web, iOS App Store or Google Play.
How to cancel Musicbed
Important precondition
Musicbed subscriptions are annual and cannot be canceled mid-term in most cases.
You can disable auto-renewal starting 30 days before the next renewal date via your account settings.
How to cancel depending on how you subscribed
- Web/Desktop subscription: Sign in at Musicbed's website, go to Account or Subscription settings, and turn off auto-renewal at least 30 days before the renewal date.
- App Store (iOS) subscription: Open iOS Settings → Subscriptions, find Musicbed and cancel there. Apple manages renewals for App Store subscriptions.
- Google Play subscription: Open the Google Play app → Subscriptions, locate Musicbed and cancel. Google manages renewals for Play subscriptions.
- If unsure or if you need help, contact Musicbed support through your account or the support email on their website; include your account email and subscription details.
What happens when you cancel
Access after cancelling
Turning off auto-renewal typically preserves access for the remainder of the paid term.
You should be able to use licensed features until the current annual subscription expires.
Renewal and data
Musicbed will not renew automatically once auto-renewal is disabled before the renewal window.
Your account data, licence history and downloads are usually retained, but verify retention policies with Musicbed support.
Will I get a refund?
Official trial and refund information
Musicbed offers a 14-day free trial described as 'risk-free' that includes three free song licences.
There is no explicit public statement guaranteeing refunds beyond the trial period in available sources.
Exceptions and user reports
- Some users report being billed immediately after trial actions (for example, on first download) and encountering difficulty obtaining refunds.
- If you believe billing or trial conversion was misleading, contact support promptly and gather evidence (screenshots, emails).
- If support declines a refund, New Zealand users may consider payment-provider dispute options (credit card chargeback) as a last resort.
Musicbed plans and pricing
Pricing visibility
Musicbed does not publicly list pricing in New Zealand dollars; most published plan information appears in USD.
Exact NZD pricing or regional plans are not visible in the public sources reviewed.
Example plans
| Plan | Price / Notes |
|---|---|
| Individual Creator (example) | USD 29.99 / month (example; Musicbed shows USD-based pricing and may vary) |
| Business (example) | USD 99.99 / month (example; region-specific rates not publicly listed) |
| Annual subscription | Varies - annual agreements with auto-renewal unless disabled in the renewal window |
Your consumer rights in New Zealand
Consumer Guarantees Act and digital services
The Consumer Guarantees Act may not fully apply to digital content and services in the same way as physical goods.
Digital subscriptions are often treated differently, so CGA protections can be limited for some digital content.
Fair Trading Act and other remedies
- Under the Fair Trading Act, businesses must not engage in misleading or deceptive conduct; unclear trial-to-subscription conversions could be challenged.
- If you believe terms were misrepresented, keep records and raise the issue with the supplier and, if needed, with Consumer Protection or dispute channels.
- Payment-provider disputes (chargebacks) are an option if you reasonably believe the service misrepresented terms or you lacked informed consent to a renewal.
Customer experiences
Positive feedback
Many reviewers praise Musicbed for high-quality music selection, an intuitive interface and helpful discovery features.
Some Trustpilot reports specifically commend prompt and professional customer service interactions.
Negative feedback
- Several users report confusing or opaque free trial practices and unexpected conversion to paid subscriptions.
- There are complaints that the cancellation window is restrictive and that auto-renewal communications could be clearer.
Documentation checklist
What to prepare before contacting support
- Account email and username used with Musicbed.
- Subscription details: renewal date, payment method, and whether you subscribed via web, App Store or Google Play.
- Evidence of trial terms, screenshots of subscription pages, confirmation emails and receipts.
What to include in a refund or dispute request
- Clear statement of what you want (disable auto-renewal, refund, account closure).
- Dates and description of what happened (trial start, first download, billing date).
- Attachments: receipts, screenshots, correspondence with Musicbed support.
Common mistakes
Missing the cancellation window
A common error is assuming you can cancel mid-term; Musicbed requires turning off auto-renewal in the 30-day pre-renewal window.
Waiting until after the renewal date can result in being charged for the next annual term.
Using the wrong cancellation route
Another frequent mistake is canceling through the wrong platform - App Store and Google Play subscriptions must be canceled through those stores, not Musicbed's website.
Check which platform processed your payment before attempting to cancel.
Comparative recap
Quick comparison
| Feature | Short summary |
|---|---|
| Cancellation flexibility | Restricted - annual agreements; auto-renewal must be disabled within 30 days before renewal. |
| Refunds | 14-day free trial with three free licences; no clear public refund policy beyond trial; mixed user experiences. |
| Pricing clarity | Pricing shown in USD; no publicly available NZD rates and region-specific details may vary. |
| Support experience | Many users praise support responsiveness, but some report unresolved billing disputes. |
After cancelling
Next steps
Confirm cancellation by checking your account subscription settings and saving any confirmation emails or screenshots.
Verify the access expiry date so you know when licences and features will stop.
Helpful links
- Musicbed website - account and support pages.
- Apple: manage subscriptions on iPhone or iPad - for App Store cancellations.
- Google Play: cancel subscriptions - for Android cancellations.
- New Zealand Consumer Protection - information on Fair Trading and complaint routes.
Address
Corporate mailing address
The Music Bed, LLC
9555 Harmon Road, Fort Worth, Texas 76177, United States
Notes on local address
There is no separate New Zealand mailing address publicly listed; use the corporate address or contact support through your account for local guidance.
If you need to escalate a dispute, include all correspondence and consider local consumer agencies or payment-provider dispute channels.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.