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The New York Times Cancel Subscription | Postclic
The New York Times
620 Eighth Avenue
10018 Manhattan, New York United States
customercare@nytimes.com
Subject: Cancellation of The New York Times contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the The New York Times service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
The New York Times
620 Eighth Avenue
10018 Manhattan, New York , United States
customercare@nytimes.com
REF/2025GRHS4

Cancel The New York Times: Easy Method

What is The New York Times

Overview

The New York Times is an international news organisation offering digital and print subscriptions, apps, games, cooking content and more.

Its services include digital news access, crosswords and other puzzles, cooking and lifestyle content, and bundled products such as The Athletic and Wirecutter.

Subscription model

Subscriptions are sold directly (NYTimes.com) and through third parties (Apple App Store, Google Play).

Billing is typically recurring and will auto-renew unless cancelled according to the purchase platform rules.

How to cancel The New York Times

Cancel on the web (NYTimes.com)

  • Sign in at NYTimes.com.
  • Go to "Subscription Overview" → "Manage Subscription" → "Cancel your Subscription".
  • Cancellation takes effect at the end of the current billing period.
  • See NYT help: Cancel Your Subscription.

Cancel via App Store or Google Play

  • App Store (iOS): Turn off auto-renew at least 24 hours before period end in your Apple ID settings; cancellation takes effect at period end.
  • Google Play (Android): In Play Store go to Payments & Subscriptions → Subscriptions → select NYT subscription → Cancel.
  • Purchases made through these platforms must be cancelled through the respective platform; NYT cannot cancel them for you.

What happens when you cancel

Access after cancellation

Access remains active until the end of your current paid billing period unless otherwise stated at purchase.

After the billing period ends, your digital access and subscription features will typically stop.

Renewal and account data

Auto-renewal is stopped when you cancel; you will not be charged for subsequent periods after the current one expires.

NYT retains account information per its privacy policy; you may be able to reactivate or resubscribe later.

Will I get a refund?

NYT policy summary

Subscription fees are generally non-refundable unless required by law or granted at NYT's discretion.

Cancellation typically stops future charges but does not guarantee a refund or credit.

Exceptions and regional notes

  • EU/UK: There may be a right to withdraw with a full refund within 14 days for digital-only subscriptions if services beyond trial have not been used.
  • Australia and New Zealand: NYT's policy does not clearly set a separate refund timeframe; NZ statutory rights may override NYT's non-refund wording.
  • For details see Terms of Sale: Terms of Sale.

The New York Times plans and pricing

How pricing is shown

App Store listings for New Zealand show USD prices; NYT web pricing varies by offer and market.

Direct NZD pricing on NYT pages is not consistently available; use the store listing or billing receipt for exact charges.

Plans (representative)

Plan Price Period Features
News - Monthly (App Store, USD) US$12.49 (approx NZ$20 - 21) Monthly News only via app (not all-access)
All Access - Monthly (App Store, USD) US$19.99 (approx NZ$32 - 34) Monthly News, Games, Cooking, Wirecutter, The Athletic
Games - Monthly (App Store, USD) US$3.49 (approx NZ$6) Monthly Daily puzzles: Crossword, Wordle, etc.

Your consumer rights in New Zealand

Statutory protections

New Zealand consumers are protected by laws such as the Consumer Guarantees Act and the Fair Trading Act.

These laws can require remedies like refunds or cancellations where services are not as described, faulty, or not delivered.

How this affects NYT terms

  • NYT's "non-refundable" terms may be overridden by NZ consumer law when applicable.
  • If you believe your statutory rights apply, state the relevant issue (e.g., service not provided) when requesting a refund.

Customer experiences

Positive feedback

Many users value NYT's journalism quality and specific features such as cooking content and puzzles.

Some subscribers highlight a strong value for specialist content and investigative reporting.

Common complaints

  • Difficulty cancelling, unexpected renewals at higher rates, and lack of refunds.
  • Poor customer service experiences reported, including unhelpful chatbots and long wait times.
  • Specific frustrations in NZ reported on review sites about paywalled mini-crosswords and support responsiveness.

Documentation checklist

Before contacting NYT or platforms

  • Account email and username used for the subscription.
  • Purchase receipt, order number, or billing statement showing the charge.
  • Payment method details (card or platform used: Apple ID/Google Play).

Additional helpful items

  • Screenshots of subscription settings or renewal notices.
  • Dates of charges and any correspondence with support.
  • If purchased via App Store/Play, the transaction ID from Apple/Google receipts.

Common mistakes

Cancelling on the wrong platform

Example: Trying to cancel on NYT.com when the subscription was bought through the App Store.

Result: Cancellation request on the web will not stop App Store auto-renewals; you must cancel in your Apple ID.

Timing and confirmation errors

Example: Waiting until the billing period is about to renew and cancelling less than 24 hours before period end for App Store purchases.

Result: Auto-renew may already be processed; always confirm cancellation and save confirmation details.

Comparative recap

Quick comparison

Platform How to cancel Refund likelihood
Web (NYTimes.com) Sign in → Subscription Overview → Manage Subscription → Cancel Generally no; subject to NYT discretion and NZ consumer law
App Store (iOS) Apple ID account settings → Subscriptions → Turn off auto-renew Generally no; Apple’s refund policies and NZ law may apply
Google Play (Android) Play Store → Payments & Subscriptions → Subscriptions → Cancel Generally no; Google’s refund policies and NZ law may apply

After cancelling

What to check next

  • Save any confirmation emails or screenshots showing cancellation completion.
  • Verify your access ends at the expected date and that no further charges appear.

Helpful links and contacts

Address

Mailing address

The New York Times Company

620 Eighth Avenue, Manhattan, New York, NY 10018, USA

International contact note

For international subscribers (including New Zealand), use the NYT Help Center international contact options rather than postal mail when possible.

Help Center links above provide the official online contact routes and forms.

FAQ

To cancel your NYT subscription on the web, sign in at NYTimes.com, go to 'Subscription Overview', select 'Manage Subscription', and then click 'Cancel your Subscription'. Remember to keep proof of your cancellation.

You will retain access to your All Access subscription until the end of your current billing period after cancellation. Be sure to document your cancellation request.

If you cancel your subscription through the App Store, it will stop auto-renewal, but you will still have access until the end of the current billing period. Keep a record of your cancellation for your files.

Generally, subscription fees are non-refundable unless required by law. Cancellation stops future charges, but does not guarantee a refund. Always check your contract for specific terms.

Yes, in New Zealand, statutory rights may apply, and the NYT's policy does not clearly state a separate refund timeframe. It's advisable to refer to your contract for precise details.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.