Servicio de cancelación N°1 en Spain
Señora, Señor,
Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Adtrnq.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.
Le ruego tome todas las medidas útiles para:
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.
La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.
De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.
Conservo una copia íntegra de esta notificación así como la prueba de envío.
Cancel Adtrnq: Easy Method
What is Adtrnq
Service overview
Adtrnq (AdTranquility) is a social media management and automation service operated by Leverage Technologies Social Media LLC.
Main features in brief
The service offers a "Pro" plan billed weekly or monthly and includes automation tools for social accounts.
Public pricing details and a New Zealand-specific price list are not published by the company.
How to cancel Adtrnq
Canceling via the Adtrnq website or account
- Log in to your Adtrnq account at the service website.
- Go to Account, Subscription, or Billing settings.
- Find the active subscription and choose Cancel or Turn off auto‑renewal.
- Confirm cancellation and keep any confirmation email or screenshot.
If you subscribed through an app store or third party
- If billed through Apple App Store, cancel via your Apple ID subscriptions in iOS or at Apple support.
- If billed through Google Play, cancel via Subscriptions in the Google Play app or at Google Play Help.
- Contact the third party if billing is handled offsite (payment processor or reseller).
What happens when you cancel
Access and features
Canceling usually stops automatic renewal at the end of the current billing period.
You typically retain access until the paid period expires rather than losing immediate access.
Account data and retention
Your account data may remain on Adtrnq servers after cancellation unless you request deletion.
Request data export or deletion through account settings or by contacting support; keep copies of any correspondence.
Will I get a refund?
Standard refund position
Adtrnq does not publish a clear, public refund policy for New Zealand customers.
Refunds are not guaranteed; they depend on the company’s internal policy and how you were billed.
Common exceptions and actions
- If you were double‑billed or charged after you cancelled, document dates and request a refund from the company or payment provider.
- If the subscription was purchased through Apple or Google, follow their refund request processes for possible chargebacks.
- If the service was misrepresented, consider raising a dispute with your bank or payment provider and keep evidence.
Adtrnq plans and pricing
Published plan names
The only named plan publicly mentioned is the "Pro" plan, billed weekly or monthly.
Pricing availability
Official New Zealand (NZD) pricing is not published. Use the table below for a summary.
| Plan | Price | Billing |
|---|---|---|
| Pro | Varies | Weekly or monthly (not publicly listed) |
Your consumer rights in New Zealand
Consumer Guarantees Act and expectations
The Consumer Guarantees Act covers goods and some services and provides guarantees on services being carried out with reasonable care and skill.
Digital services may be covered if supplied in trade; check how the service was sold to determine coverage.
Unfair contract terms and dispute options
- Unfair contract terms may be challenged under New Zealand law; retain any terms you agreed to.
- If you have a dispute, you can contact the Commerce Commission or Consumer Protection for guidance: consumerprotection.govt.nz.
- You may also raise a chargeback with your bank or payment provider if the provider accepts disputes for digital services.
Customer experiences
Common positive feedback
Some users report that Adtrnq provides useful automation and time savings for social media tasks.
Where the service meets expectations, customers note streamlined scheduling and posting.
Common complaints and issues
Complaints often relate to unclear pricing, difficulty locating cancellation paths, or limited refund transparency.
Some customers report needing to escalate billing disputes through payment processors rather than receiving direct refunds from the company.
Documentation checklist
What to gather before you cancel
- Account email and username used to sign up.
- Subscription confirmation emails and receipts.
- Screenshots of active subscription and cancellation screens.
- Transaction records from your bank, Apple, or Google receipts.
Where to find supporting documents
- Check your email inbox (including spam) for welcome or billing messages.
- Look in Account > Billing inside Adtrnq or the app store purchase history.
- Request account export or billing statements from Adtrnq support if needed.
Common mistakes
Not confirming the billing source
Example: Canceling inside the app but being billed by Apple or Google Play means the subscription remains active at the store level.
Always verify whether Adtrnq or a third party (App Store, Google Play, payment processor) is the biller.
Failing to keep proof of cancellation
Example: Saying you cancelled without a confirmation email makes disputes harder to win with banks or app stores.
Take screenshots of every step and keep confirmation emails; these are key if you need a refund or chargeback.
Comparative recap
Quick side‑by‑side
| Feature | Adtrnq | Typical competitor |
|---|---|---|
| Price transparency | Varies / not publicly listed | Usually published in NZD |
| Cancellation method | Account or third‑party store; path not always clear | Typically clear in account settings or app store |
| Refund clarity | Unclear; handled case‑by‑case | Often defined in published refund policy |
| Support contact | Company contact details available; physical address in UAE | Usually local support or regional contact options |
Summary takeaway
Adtrnq can meet social media automation needs, but limited public pricing and refund transparency means you should document purchases and confirm billing sources.
After cancelling
What to check immediately after cancellation
- Confirm you received a cancellation confirmation email or screenshot.
- Verify that future billing is stopped by checking your bank or app store receipt history.
- Request account deletion or data export if you no longer want your data retained.
Helpful links and next steps
- New Zealand consumer advice: consumerprotection.govt.nz
- Apple refunds and subscriptions: Apple subscription support
- Google Play subscriptions and refunds: Google Play support
Address
Registered / available address
The only publicly available physical address for the company listed with the service is in the UAE.
Address: MH‑04‑D‑99, Sama Residence, Al Nahda First, Dubai, United Arab Emirates
No New Zealand postal address found
No New Zealand postal or office address for Adtrnq was identified in public records at the time of writing.
For formal complaints consider using the available company contact channels, your payment provider, or NZ consumer authorities.
FAQ
Advertencia importante sobre las limitaciones del servicio
En aras de la transparencia y prevención, es esencial recordar las limitaciones inherentes a todo servicio de envío desmaterializado, incluso cuando está sellado con fecha y hora, rastreado y certificado. Las garantías se refieren al envío y la prueba técnica, pero nunca al comportamiento, la diligencia o las decisiones del destinatario.
Atención, Postclic no puede:
- garantizar que el destinatario reciba, abra o tome conocimiento de su e-correo.
- garantizar que el destinatario trate, acepte o ejecute su solicitud.
- garantizar la exactitud o completitud del contenido redactado por el usuario.
- garantizar la validez de una dirección errónea o no actualizada.
- impedir una contestación del destinatario sobre el alcance jurídico del correo.