Cancel Amino: Easy Method

What is Amino

Overview

Amino is a community app that allowed users to join topic-based communities, chat, and access premium features via Amino+ memberships and Amino Coins.

The app was operated by Amino App, LLC and offered in-app subscriptions through Apple, Google Play, and web payments.

Purpose

Amino provided social spaces for niche interests, with optional paid tiers for extra features and content access.

Note: community availability, support and service continuity have been reported as disrupted in late 2025.

How to cancel Amino

iOS (Apple App Store)

• Open Settings on your iPhone → tap your name → Subscriptions.
• Find Amino or Amino+ and tap Cancel Subscription; turn off Auto-Renew at least 24 hours before the next billing date.
• Amino does not issue refunds for unused days; you must also stop charges through your Apple ID.

Android (Google Play)

• Open the Google Play Store app → Menu → Payments & subscriptions → Subscriptions.
• Select Amino and choose Cancel subscription; disable Auto-Renew at least 24 hours before the next billing date.
• If you fail to turn off auto-renewal, Amino states it is not responsible for subsequent charges.

Web / Amino Coins

• Open Amino on the web, go to Communities page → your profile card → My Wallet → History.
• Toggle off Auto-Renew for the relevant Amino Coins membership or subscription to stop recurring payments.
• Memberships purchased via web are marked non-refundable in Amino’s published guidance.

What happens when you cancel

Access and renewal

Cancelling stops future auto-renewal but typically preserves access until the end of the paid period.

You will usually retain premium features until your subscription term expires; it will not renew afterwards.

Data, accounts and service availability

Cancellation does not automatically delete your account or personal data unless you request deletion through Amino’s privacy process.

Reports indicate Amino’s services and support were disrupted in late 2025, which may affect access to content or account recovery.

Will I get a refund?

Amino refund policy

Amino states subscription fees (Apple, Google Play, or Amino Coins) are non-refundable even if you do not use the full prepaid period.

They explicitly say they do not grant refunds and place responsibility on users to cancel recurring charges on the store used.

Exceptions and statutory rights

• New Zealand consumer law (e.g. Consumer Guarantees Act) may provide remedies in some cases despite Amino’s “no refunds” wording.
• If the service failed entirely (for example, app shut down and you lost access), you may have grounds to seek a remedy under NZ law.
• For store purchases (Apple/Google) you may also contact Apple or Google support about billing disputes or refunds through their processes.

Amino plans and pricing

Available plans

Below are Amino+ membership prices from the New Zealand Apple App Store (mid‑2025 listing).

Prices are for reference and may change in the store at any time.

Notes

All listed plans are billed via the store used to purchase (Apple/Google) or via Amino Coins on the web.

Memberships are described as non-refundable in Amino’s terms; check the store for their refund policies too.

Your consumer rights in New Zealand

Statutory protections

New Zealand consumer law provides guarantees for goods and services, which can apply to digital purchases in some cases.

Contractual “no refunds” clauses do not always extinguish statutory rights under laws such as the Consumer Guarantees Act.

When rights may apply

• If the service is not delivered or fails completely you may be entitled to a refund or remedy under NZ law.
• Document the failure (dates, screenshots, correspondence) to support any complaint or dispute claim.
• Store-level routes: Apple/Google may handle billing disputes separately from Amino’s own policy.

Customer experiences

Positive feedback

Independent review sites show limited positive feedback for Amino in New Zealand; most public ratings are low.

Some users historically valued Amino for niche community access and features before reported issues.

Negative feedback

Trustpilot NZ records a very low overall score with complaints about support, moderation, and app errors.

• Reports of unresponsive or poor support and account bans without resolution.
• Reddit threads describe bugs, login issues, moderation problems and declining community quality.
• Several users reported a service outage and inability to retrieve data in late 2025.

Documentation checklist

What to gather

• Proof of purchase: receipts from Apple ID, Google Play or Amino web payment history.
• Subscription details: plan name, billing date, and screenshots of Auto-Renew settings.
• Records of attempts to contact support: dates, message copies, and any ticket numbers.

How to submit

• For Apple/Google purchases, use the store’s refund/dispute process with your proof of purchase.
• For web purchases, keep wallet history and contact Amino via their published support channels or by mail.
• If pursuing a NZ consumer remedy, prepare the same documentation for a dispute or a claim to consumer protection bodies.

Common mistakes

Missing the cancellation window

Many users assume cancelling on the billing day is enough; stores and Amino require disabling auto-renew at least 24 hours before the next billing date.

If you miss the window you may be charged for the next period and Amino states it will not refund that charge.

Cancelling the wrong place or account

Users sometimes cancel in the app but not in the store (Apple/Google) that actually bills them; this leaves recurring charges active.

Always check which account (Apple ID, Google account, or Amino web account) was used to subscribe and cancel there.

Comparative recap

Quick comparison

Key takeaways

Cancel in the same place you purchased and allow at least 24 hours before billing to avoid charges.

Keep receipts and correspondence if you plan to seek a store refund or make a consumer complaint in New Zealand.

After cancelling

What to check

• Confirm cancellation in your Apple or Google subscription list or in the Amino web wallet history.
• Save confirmation screenshots and keep the last receipt until the subscription period ends.

Support & appeals

• Review Amino’s Terms of Service: Amino Terms of Service.
• See Amino web FAQ/Comparably page for web-cancellation notes: Comparably - Amino FAQs.
• For community feedback and potential service updates, relevant threads: Reddit, Trustpilot NZ, and background on service status: Wikipedia.

Address

Company address

Amino App, LLC
Attention: Privacy Department
1222 6th St
Santa Monica, CA 90401
United States

Mailing instructions

If you need to send a written request (for data deletion or privacy enquiries) address it to the Privacy Department and include full account details and copies of purchase receipts.

Keep certified-post or delivery tracking records for any physical correspondence you send internationally.