Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Beenverified service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Beenverified: Easy Method
What is Beenverified
Overview
BeenVerified is a subscription-based online people-search and background-check service that aggregates public records, contact details, and basic background information.
It is typically offered via the website and mobile apps, with recurring billing for continuous access to reports and search credits.
Main features
Features commonly include name and address searches, phone and email lookups, and consolidated public-record reports.
Offerings vary by plan and region; users often receive email receipts and account dashboards for managing subscriptions.
How to cancel Beenverified
If you subscribed via the Apple App Store
- Open your device Settings → tap your name → Subscriptions → BeenVerified → Cancel Subscription.
- See step-by-step guidance: Apple App Store cancellation guide.
If you subscribed via the Google Play Store
- Open the Play Store → menu → Subscriptions → BeenVerified → Cancel Subscription.
- Follow the Play Store flow and retain any confirmation screenshot or email for your records.
If you subscribed via the website
- Log into your BeenVerified account and use the "Cancel My Account" option in account settings.
- You can also email support@beenverified.com, use live chat, or call support (for example 1‑888‑579‑5910 or 1‑866‑885‑6480) to request cancellation.
- Web cancellation instructions and notes: Website cancellation & policy overview.
Confirmation and verification
- Always obtain confirmation of cancellation (email confirmation or a screenshot) and keep it.
- For tips on preserving proof, see: Saving cancellation proof.
What happens when you cancel
Access after cancellation
When you cancel, access generally continues until the end of the current paid billing cycle.
You will typically retain the features of your plan until that date; no further automatic renewals should occur after successful cancellation.
Renewals and billing
Auto-renewal should stop after cancellation, but some users report recurring charges despite cancelling.
If you see unexpected charges, gather documentation (receipts, screenshots) before contacting support or your bank.
Account status
Accounts may be suspended if a chargeback or dispute is initiated before contacting BeenVerified.
If you want a refund, first contact BeenVerified support as disputes can complicate the refund process.
Will I get a refund?
General refund policy
Refunds are not automatic; BeenVerified evaluates refund requests on a case-by-case basis.
Many users report receiving refunds, especially when cancellations or dissatisfaction are reported promptly.
How refunds are processed
- Provide your member ID or the email associated with the account when requesting a refund.
- BeenVerified processes refunds immediately on their side, but bank posting times can take up to 10 days.
- A 7-day refund window from subscription start is mentioned by some sources as the period with higher likelihood for approval.
- If you initiated a chargeback before contacting BeenVerified, your account may be suspended and refunds may become more difficult to resolve.
What to include in a refund request
- Member ID or account email.
- Transaction date and amount (receipt or bank statement screenshot).
- Reason for refund and any supporting screenshots (e.g., misleading trial offers or inaccurate data).
Beenverified plans and pricing
Plan types
BeenVerified typically offers subscription plans billed on different cycles such as monthly or yearly, plus occasional trial offers.
Specific plan names, lengths, and regional pricing are subject to change and may differ by platform (web, iOS, Android).
Typical table (use for quick reference)
| Plan | Billing cycle | Price |
|---|---|---|
| Monthly | Monthly | Varies |
| Annual | Yearly | Varies |
| Trial / Intro offer | Short-term | Varies |
Your consumer rights in New Zealand
Cooling-off and refunds
New Zealand consumer law provides protections such as the Fair Trading Act and the Consumer Guarantees Act.
While BeenVerified’s own policy may not state a 14-day right, you may be entitled to remedies if the service is misleading or fails to meet guarantees.
Disclosure and auto-renewals
Auto-renewals and recurring fees must be clearly disclosed under NZ fair trading standards.
Complaints about unclear renewal terms or hidden fees could be grounds for seeking a refund or lodging a complaint under NZ consumer law.
Service accuracy and remedies
- Consumers have the right to expect accurate services; repeated inaccurate data may be treated as a failure to provide the agreed service.
- If the product is misleading or misrepresented, you can seek remedies under NZ law, including a refund.
Customer experiences
Positive experiences
Some customers report a straightforward cancellation process and accurate search results for contact details and addresses.
A few users note quick resolutions from customer service on issues like password resets or billing clarifications.
Negative experiences
Common complaints include unexpected recurring charges, multiple card charges, and difficulty cancelling accounts.
Many users also report data inaccuracies such as outdated addresses or incorrect information.
Patterns to note
Reports suggest refunds are possible but often require persistence and prompt contact with support.
Keeping thorough documentation improves the chance of a satisfactory resolution.
Documentation checklist
Essential items to keep
- Account email and member ID associated with your BeenVerified account.
- Order confirmation emails and receipts showing charge amounts and dates.
- Screenshot or saved copy of your cancellation confirmation (email or in-app message).
Additional evidence
- Bank or card statements highlighting the BeenVerified charges.
- Screenshots showing trial offers, pricing at signup, or unclear renewal disclosures if relevant.
- Any correspondence with BeenVerified support (email threads or chat transcripts).
Common mistakes
Not confirming cancellation
A common error is assuming cancellation completed without keeping a confirmation. Always save or screenshot the confirmation email or on-screen message.
Contacting the bank first
Initiating a chargeback before contacting BeenVerified can lead to account suspension and complicate refunds.
Missing account identifiers
Failing to provide your member ID, account email, or transaction details slows refunds and support responses.
Comparative recap
Quick comparison table
| Feature | BeenVerified | NZ consumer tip |
|---|---|---|
| Cancellation ease | Mixed - web, App Store, Play Store available | Always get written confirmation and save it |
| Refund likelihood | Case-by-case; many successful refunds reported | Contact support quickly and provide ID/receipts |
| Data accuracy | Variable - some accurate results, some inaccuracies reported | Document issues; cite inaccurate results if requesting a refund |
| Recurring charge risk | Frequent complaints of unexpected renewals | Monitor statements after cancellation for any charges |
After cancelling
Immediate next steps
- Save cancellation confirmation (email or screenshot) and transaction receipts.
- Watch your bank and card statements for up to one billing cycle to ensure no further charges.
If you need a refund or have issues
- Contact BeenVerified support with your member ID or account email and request a refund.
- Reference helpful resources: cancellation guides at joinchargeback and refund overviews at returnpolicy.
- For processing expectations see: refund timing notes.
Address
Official mailing address (U.S.)
BeenVerified (U.S. office): 48 W 38th Street, 8th Floor, New York, NY 10018, United States.
Advice for New Zealand customers
There is no dedicated New Zealand postal cancellation address identified; use the support email support@beenverified.com, live chat, or phone numbers when cancelling from NZ.
If you need step instructions, refer to the cancellation guides: App/Play Store guide and website cancellation guide.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the limitations inherent to any dematerialized sending service, even when it is timestamped, tracked and certified. The guarantees concern the sending and technical proof, but never the behavior, diligence or decisions of the recipient.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of the content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent a contestation by the recipient regarding the legal scope of the mail.