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Flightradar24

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New Zealand

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Flightradar24 Subscription | Postclic
Flightradar24
Brunnsgatan 13
111 38 Stockholm Sweden
support@fr24.com
Cancellation of Flightradar24 contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Flightradar24 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Flightradar24
Brunnsgatan 13
111 38 Stockholm , Sweden
support@fr24.com
REF/2025GRHS4

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
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  • prevent the recipient from contesting the legal scope of the mail.

Cancel Flightradar24: Easy Method

What is Flightradar24

Service overview

Flightradar24 is a flight-tracking service and app that shows live aircraft positions, flight details and history. It offers free access with limited features and paid plans that add more history, data and overlays.

How people use it

Users rely on Flightradar24 for tracking flights, checking aircraft details, and monitoring air traffic. Paid plans are popular with frequent travellers, aviation enthusiasts and professionals.

How to cancel Flightradar24

Cancel via Google Play (Android)

  • Open the Google Play app on your Android device.
  • Tap Account → Subscriptions.
  • Select the Flightradar24 subscription and tap Cancel.
  • The subscription remains active until the end of the current billing cycle; the account then reverts to Basic.

Cancel via Apple App Store (iOS)

  • Open Settings on your iPhone or iPad and tap your Apple ID at the top.
  • Tap Subscriptions and select Flightradar24.
  • Turn off Automatic Renewal (or cancel subscription) to stop future billing.
  • The subscription stays active until the end of the current billing period; the account then reverts to Basic.

Cancel via the web (flightradar24.com)

  • Log into your account at flightradar24.com.
  • Click the user icon and open Billing to manage or cancel your subscription.
  • From Billing you can change plan, cancel, view invoices and update payment methods.

What happens when you cancel

Access after cancellation

When you cancel a paid subscription it generally remains active until the end of the current billing cycle. After that, your account will revert to the free Basic tier.

Features and data

Paid features such as extended flight history, additional overlays and advanced filters will be removed after the subscription end date.

Account information and basic profile data remain, but premium capabilities are no longer available unless you resubscribe.

Will I get a refund?

Official Flightradar24 position

Flightradar24’s Help Center and Terms do not state a clear refund policy or a specific “14‑day cooling‑off” refund right for New Zealand users.

Practical outcomes and exceptions

  • There is no explicit 14‑day withdrawal right for digital content once accessed under Flightradar24’s documentation.
  • User reports indicate refunds may be denied even when cancelling shortly after renewal, citing the service T&Cs and applicable laws.
  • If you purchased via Apple or Google, those platforms may handle refund requests - contact them directly for platform refunds.

Flightradar24 plans and pricing

Current NZ App Store prices (early 2026)

The table below lists in‑app plan prices shown on the New Zealand Apple App Store and features as described in the app listing.

Pricing table

Plan Price (NZ$) Period Key features
Silver Plan NZ$4.99 Monthly 90 days flight history, more aircraft & flight details, filters & alerts, current weather overlay
Silver Plan NZ$28.99 Annual Same as Monthly but billed yearly
Gold Plan NZ$6.49 Monthly All Silver features plus 365 days history, live weather layers, aeronautical charts, ATC boundaries, extended Mode‑S data
Gold Plan NZ$64.99 Annual All Gold features billed yearly
Gold Plan (alternate listing) NZ$54.99 Annual Possible alternate or promotional annual price; duplicate listing in App Store

Your consumer rights in New Zealand

Relevant laws

New Zealand consumer protection is primarily through the Consumer Guarantees Act (CGA) and the Fair Trading Act.

How they apply to digital services

  • Digital services must be fit for purpose and as described under New Zealand law.
  • The CGA does not automatically grant a 14‑day withdrawal right for digital content once the content or service is accessed.
  • Refunds are generally available if the service is faulty, misrepresented, or fails to meet guarantees; routine cancellations do not automatically entitle you to a refund.

Customer experiences

Positive feedback

Some users praise the Silver plan and specific features such as extended flight history, calling them valuable for frequent flyers and enthusiasts.

Common complaints

  • Many users report intrusive advertisements in the free app, including full‑screen ads and obstructive side panels.
  • Reports of app glitches, delayed or inaccurate flight updates, and issues after product changes (for example, lifetime subscriptions being discontinued).
  • Instances of users reporting denied refund requests and unexpected or unauthorized charges originating from adverts.

Documentation checklist

What to gather before you cancel

  • Account email or username used with Flightradar24.
  • Order receipt or payment confirmation (from App Store, Google Play or web invoice).
  • Subscription platform (Apple, Google Play, or flightradar24.com) and billing date.

What to keep after cancellation

  • Confirmation of cancellation (screenshot or email).
  • Invoices for any paid periods you want to keep for your records.
  • Any correspondence with Flightradar24 support or platform support regarding refunds or disputes.

Common mistakes

Cancelling but leaving auto‑renew enabled

Some users believe tapping “cancel” immediately stops access; if you don’t confirm auto‑renewal is turned off, you may still be charged at the next cycle.

Contacting the wrong support channel

Users sometimes ask Flightradar24 for refunds when the purchase was made through Apple or Google. Platform purchases are often controlled by Apple/Google billing policies, so contact the platform first for refunds.

Comparative recap

Key points at a glance

The table below summarises cancellation, refund likelihood, pricing and user feedback in brief form for quick reference.

Summary table

Aspect What to expect
How to cancel Via Google Play, Apple Subscriptions or flightradar24.com Billing - cancel in the platform managing your subscription.
Access after cancel Subscription remains until billing period ends, then account reverts to Basic and paid features stop.
Refunds No clear refund guarantee in Flightradar24’s Help Center; some users report refund denials; platform refunds handled by Apple/Google.
Pricing Silver and Gold plans available monthly or annually; examples: Silver NZ$4.99/mo, Gold NZ$6.49/mo (App Store listings).
User sentiment Mixed - some positive feedback on paid plans; many complaints about ads, glitches and billing/refund issues.

After cancelling

What to check immediately

  • Ensure you received a cancellation confirmation via email or see the cancelled status in your account or platform subscriptions page.
  • Keep your last invoice and the cancellation confirmation for records and any dispute.

Helpful links

Address

Head office

Flightradar24 AB

Brunnsgatan 13, 111 38 Stockholm, Sweden

Notes about local addresses

Flightradar24 is headquartered in Sweden and does not have a separate New Zealand postal address for cancellations or service requests.

FAQ

To cancel your Flightradar24 subscription via Google Play, open the app, go to Account, select Subscriptions, choose Flightradar24, and tap Cancel. Remember to keep proof of your cancellation.

Yes, you can cancel your Flightradar24 subscription through the Apple App Store by going to Settings, tapping your Apple ID, selecting Subscriptions, and turning off Automatic Renewal. Your subscription remains active until the end of the current billing cycle.

After canceling your Flightradar24 subscription, you will lose access to paid features such as extended flight history and advanced filters, reverting to the free Basic tier. Keep proof of your cancellation.

Flightradar24 does not have a clear refund policy, and user reports indicate refunds may be denied even shortly after renewal. If you seek a refund, check with the platform you used for purchase.

Flightradar24 offers a Silver Plan at NZ$4.99 monthly and NZ$28.99 annually, and a Gold Plan at NZ$6.49 monthly and NZ$64.99 annually. For cancellation, keep proof of your request.