Serviciul de anulare #1 în Romania
Stimate Domnule sau Doamnă,
Prin prezenta vă notific decizia mea de a rezilia contractul referitor la serviciul Flograppling.
Această notificare constituie o intenție fermă, clară și neechivocă de a anula contractul, cu efect la prima dată posibilă sau în conformitate cu perioada contractuală aplicabilă.
Vă rugăm să luați toate măsurile necesare pentru:
– încetarea oricărei facturări începând cu data efectivă a anulării;
– confirmarea în scris a procesării corecte a acestei solicitări;
– și, dacă este cazul, trimiterea extrasului final sau a confirmării soldului.
Această anulare vă este adresată prin e-mail certificat. Trimiterea, marcarea temporală și integritatea conținutului sunt stabilite, făcând din acesta un document probatoriu care îndeplinește cerințele de probă electronică. Prin urmare, aveți toate elementele necesare pentru a trece la procesarea regulată a acestei anulări, în conformitate cu principiile aplicabile privind notificarea scrisă și libertatea contractuală.
În conformitate cu regulile de protecție a datelor cu caracter personal, solicit de asemenea:
– ștergerea tuturor datelor mele care nu sunt necesare pentru obligațiile dvs. legale sau contabile;
– închiderea oricărui cont personal asociat;
– și confirmarea ștergerii efective a datelor conform drepturilor de confidențialitate aplicabile.
Păstrez o copie completă a acestei notificări, precum și dovada expedierii.
Cancel Flograppling: Easy Method
What is Flograppling
Overview
Flograppling is a subscription streaming service focused on grappling sports, including Brazilian Jiu-Jitsu and submission grappling. It is a product offered by FloSports, Inc.
Content and features
Content includes live events, archived matches, and original programming aimed at the grappling community. Access methods and billing depend on whether you subscribed via the website, Apple App Store, or Google Play.
How to cancel Flograppling
Cancel via website (recommended if you subscribed on web)
- Login to your account at the FloSports site.
- Go to Account → Subscription → Manage → Cancel.
- Access continues until the end of your current billing cycle; FloSports states there are no pro‑rata refunds. See the Terms of Service.
Cancel via mobile apps (if you subscribed in-app)
- iOS (App Store): Open your Apple ID Subscriptions and cancel the FloGrappling subscription. Apple handles billing and refunds. See FloSports support at support.flosports.tv.
- Android (Google Play): Open Google Play → Subscriptions and cancel. Google Play handles in‑app purchases; FloSports cannot cancel or refund subscriptions purchased through Google Play.
What happens when you cancel
Access after cancellation
After you cancel, you generally retain access until the end of the current billing cycle. The subscription will not renew at the next billing date.
Billing and account data
If you cancelled through the App Store or Google Play, billing and refunds are handled by Apple or Google respectively. FloSports may retain account data per their policies for account recovery and recordkeeping.
Will I get a refund?
Standard refund policy
Under FloSports' stated Terms of Service, cancellation does not automatically provide refunds for the current billing period.
Exceptions and dispute options
- Fraudulent or mistaken renewals: some users report unintentional auto‑renewals despite cancellation; these cases required contacting support or disputing charges with the bank.
- Partial refunds have occurred in at least one reported case where FloGrappling refunded the difference after an annual renewal and switched the customer to a monthly plan.
- If you believe a charge is incorrect, contact FloSports support and your payment provider promptly; for in‑app purchases also contact Apple or Google as appropriate.
Flograppling plans and pricing
Plan types
Available plan types commonly include monthly, annual, and in‑app subscriptions via iOS or Android platforms.
Pricing notes
Specific NZ pricing may vary by currency, promotions, and platform fees; if exact prices are not shown below they are listed as 'Varies'.
| Plan | Billing | Price |
|---|---|---|
| Monthly subscription | Recurring monthly | Varies |
| Annual subscription | Recurring yearly | Varies |
| In‑app (iOS / Google Play) | Billed via App Store / Google Play | Varies |
Your consumer rights in New Zealand
Consumer Guarantees and remedies
Under New Zealand law, digital content must be of acceptable quality and fit for purpose. If a service is faulty or not as described you may be entitled to a remedy under the Consumer Guarantees Act.
Automatic renewals and platform rules
- In‑app purchases follow Apple/Google refund procedures, but NZ law can provide additional rights where the service is faulty or misleading.
- Automatic renewals without clear notice or an easy cancellation process may breach NZ fair trading rules; consumers can dispute charges with their bank or raise concerns with the Commerce Commission.
Customer experiences
Positive feedback
Some customers reported satisfactory resolutions when FloGrappling issued partial refunds or billing adjustments after contacting support.
Negative feedback
Many complaints focus on automatic renewals charging customers despite prior cancellation and frustrations with UI, search, forced ads, spoilers, and streaming quality.
Users have also expressed frustration over difficulty avoiding spoilers and finding content, and concerns about having limited alternative providers for certain events.
Documentation checklist
What to gather before contacting support
- Account email and user name used for the subscription.
- Order receipts or billing statements showing the charge dates and amounts.
- Screenshots of your account subscription page, cancellation confirmation, or App Store/Google Play subscription status.
How to present your case
- Include dates, transaction IDs, and a clear statement of the requested remedy (cancel, refund, or billing correction).
- Reference the FloSports Terms of Service if relevant and note that NZ consumer law may apply.
Common mistakes
Not cancelling the correct subscription
A frequent error is cancelling on the website while the subscription was purchased through the App Store or Google Play. The platform that processed the payment must be used to cancel in‑app subscriptions.
Assuming immediate refunds or loss of access
Some users assume cancellation triggers a refund or immediate loss of access. Typically, access remains until the billing period ends and refunds are not automatic under the Terms of Service.
Contacting the wrong support channel
Contacting FloSports instead of Apple/Google (or vice versa) can delay resolution for in‑app purchases. Check where the payment was processed before filing a dispute.
Comparative recap
Quick comparison
| Method | How to cancel | Who handles refunds | Access after cancel |
|---|---|---|---|
| Website | Account → Subscription → Manage → Cancel | FloSports (per TOS); no automatic pro‑rata refund | Access until end of billing cycle |
| iOS (App Store) | Apple ID → Subscriptions → Cancel | Apple handles billing and refunds | Access until end of App Store billing period |
| Android (Google Play) | Google Play → Subscriptions → Cancel | Google Play handles billing and refunds | Access until end of Google Play billing period |
Key takeaways
Always cancel through the platform that processed your payment and keep evidence of cancellation. If a charge is disputed, contact the platform, FloSports support, and your bank as needed.
After cancelling
If you still see charges
- Check whether the charge came from FloSports, Apple, or Google on your statement.
- Contact FloSports support with receipts and screenshots: support.flosports.tv.
- For in‑app purchases contact Apple Support or Google Play Help to request refunds or investigate billing.
Further escalation
If you cannot resolve the issue, contact your bank to dispute the charge and consider raising the matter with the Commerce Commission if you believe fair trading rules were breached.
Keep all correspondence and evidence until the matter is resolved.
Address
Legal and cancellation correspondence
FloSports, Inc., Attn: Legal Department
301 Congress Avenue, Suite 1500, Austin, TX 78701
Notes about the address
There is no New Zealand‑specific postal cancellation address listed; use the U.S. address above for formal notices. For routine subscription issues use the online support channels first.
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FAQ
Avertisment important privind limitările serviciului
În interesul transparenței și prevenirii, este esențial să reamintim limitările inerente oricărui serviciu de trimitere dematerializată, chiar și marcat temporal, urmărit și certificat. Garanțiile se referă la trimitere și dovada tehnică, dar niciodată la comportamentul, diligența sau deciziile destinatarului.
Vă rugăm să rețineți, Postclic nu poate:
- garanta că destinatarul primește, deschide sau ia cunoștință de e-mailul dvs.
- garanta că destinatarul procesează, acceptă sau execută solicitarea dvs.
- garanta acuratețea sau completitudinea conținutului scris de utilizator.
- garanta validitatea unei adrese incorecte sau învechite.
- împiedica destinatarul să conteste scopul juridic al corespondenței.