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Greenpeace NZ Cancel Donation | Postclic
Greenpeace
Private Bag 92507, Victoria Street West
1142 Auckland New Zealand
supporter@greenpeace.org.nz
Subject: Cancellation of Greenpeace contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Greenpeace service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Greenpeace
Private Bag 92507, Victoria Street West
1142 Auckland , New Zealand
supporter@greenpeace.org.nz
REF/2025GRHS4

Cancel Greenpeace: Easy Method

What is Greenpeace

Overview

Greenpeace Aotearoa is the New Zealand branch of the international environmental charity Greenpeace. It campaigns on climate, oceans, biodiversity and other environmental issues.

How it operates

Greenpeace Aotearoa is a registered charity that relies on donations from the public to fund its campaigns and activities. It accepts one-off and regular (monthly) donations from supporters.

How to cancel Greenpeace

Primary cancellation methods

  • Phone: Call 0800 22 33 44 to speak with the supporter team.
  • Email: Send a cancellation request to [email protected].
  • Postal: For written correspondence, use the postal address below (see Address section).

Step-by-step cancellation

  • 1) Prepare your donor details: full name, email, phone and any donor or reference ID.
  • 2) Contact Greenpeace Aotearoa by phone or email and state you want to cancel your monthly donation.
  • 3) Notify at least 3 days before your next scheduled donation to allow processing.
  • 4) Keep a copy of your cancellation confirmation (email or reference number) for your records.

Special note on app stores

  • Donations cannot be cancelled through the App Store or Google Play because Greenpeace Aotearoa does not operate via app-store subscription models.
  • If you made a donation using an app-store payment for another service, contact the supporter team (above) for guidance.

What happens when you cancel

Access and communications

After cancellation, Greenpeace will stop taking future scheduled donations from the date the cancellation is processed. You may still receive occasional informational or campaign communications unless you opt out separately.

Renewals and future payments

Automatic monthly payments will cease once cancellation is confirmed and processed before the next scheduled donation.

Data and records

Greenpeace will retain donor records as required for accounting, tax and charity reporting. You can request information about how your personal data is handled by contacting the supporter team.

Will I get a refund?

Standard refund position

Greenpeace Aotearoa’s FAQs do not provide a general “change of mind” refund policy for donations. Donations are typically treated as gifts to the charity.

Exceptions and timing

  • If you cancel before your next scheduled payment, Greenpeace aims to stop the charge so no further payment is taken.
  • If an immediate payment has already been processed, contact the supporter team promptly; they may review and, in some cases, arrange a refund depending on timing and payment method.

How to request a refund

  • Contact 0800 22 33 44 or email [email protected] with your donation details and the date of the charge.
  • Provide bank or transaction references and your preferred contact details for a response.

Greenpeace plans and pricing

Overview of giving options

Greenpeace Aotearoa does not publicly list fixed donation plans with set prices. Donors usually choose their own amount for one-off or regular gifts.

Tax credit information

Donations over NZ$5 are eligible for a one‑third tax credit under New Zealand tax rules when claimed by the donor.

Plan Price
Regular gift / One-off donation Varies
Tax credit eligibility Donations > NZ$5 eligible for one‑third tax credit

Your consumer rights in New Zealand

Legal protections

As a registered charity operating in New Zealand, Greenpeace Aotearoa must comply with the Fair Trading Act and other consumer protection laws. This includes rules against misleading conduct.

Donor rights

  • You have a right to clear information about how donations are used and to honest fundraising practices.
  • You may complain to consumer protection bodies if you believe you were misled or treated unfairly.

Where to get help

For general consumer advice, consult New Zealand consumer protection resources such as Consumer Protection.

Customer experiences

Available reviews

No Trustpilot or ProductReview NZ entries were located for Greenpeace Aotearoa in the available data. Official user review platforms show limited coverage.

Reported criticisms

Public anecdotes on platforms like Reddit include criticism of tele-fundraising pressure and questions about how donations are allocated.

Positive and neutral notes

Many supporters value Greenpeace’s campaigning work, though online review data specific to the New Zealand branch is sparse.

Documentation checklist

Essential details to have ready

  • Full name as on the donation record.
  • Email address and phone number linked to the donation.
  • Donor reference or supporter ID (if available).

Payment and timing information

  • Last four digits of the card or bank account used (if applicable).
  • Date of the next scheduled donation or the date a charge was taken.
  • Copies of any confirmation emails or receipts.

Common mistakes

Not allowing enough time

Many donors try to cancel on or immediately before the payment date and find the payment still goes through. Notify Greenpeace at least 3 days before the next scheduled donation.

Using the wrong channel

Attempting to cancel via the App Store or Google Play can fail, because Greenpeace Aotearoa does not use app-store subscription billing. Always use the supporter phone, email or postal contact.

Not keeping records

Failing to save a cancellation confirmation can make follow-up harder. Always keep a copy of emails or note a phone reference number.

Comparative recap

Quick comparison

The table below summarises key points about cancellation, refunds and pricing for easy reference.

Aspect How Greenpeace Aotearoa handles it Notes
Cancellation method Phone, email or postal letter Call 0800 22 33 44 or email [email protected]
Refunds No general change-of-mind refunds May be possible if you contact them and the charge can be reversed before next date
Pricing Donor‑chosen amounts Varies; donations > NZ$5 eligible for one‑third tax credit
App store cancellations Not supported Do not use App Store / Google Play to cancel

After cancelling

What to expect next

After you cancel, expect a confirmation via your chosen contact method. Check your bank statement to confirm no further charges occur after the effective cancellation date.

Useful links

If problems continue

If charges continue after you have cancelled and provided confirmation, contact the supporter team again and retain records of all correspondence.

Address

Postal address

Private Bag 92507, Victoria Street West, Auckland 1142, New Zealand

Contact details

  • Phone: 0800 22 33 44
  • Email: [email protected]
  • Use the postal address above for written correspondence.

FAQ

To cancel your Greenpeace donation, prepare your full name, email, phone number, and any donor or reference ID. You can submit this information via email or registered mail.

To avoid being charged for the next scheduled donation, you must notify Greenpeace at least 3 days before the payment date. Use email or registered mail to confirm your cancellation.

Greenpeace does not generally offer refunds for donations, but if you contact them promptly after a charge, they may review your request. Use email or registered mail to submit your refund request.

No, Greenpeace donations cannot be canceled through the App Store or Google Play. You must contact Greenpeace directly via email or registered mail for cancellation.

After cancellation, Greenpeace will retain your donor records for accounting and tax purposes. You can request information on how your personal data is handled by contacting them via email or registered mail.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.