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Cancel INSIGHTFUL TRAITS
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Insightful Traits service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Insightful Traits: Easy Method
What is Insightful Traits
Service overview
Insightful Traits is an online personality and career-testing platform that offers reports, quizzes and guidance based on user responses.
How the service is presented
The site advertises trials and paid subscriptions for access to full reports and additional features.
Pricing and trial options are shown in USD on the official site and may be subject to recurring billing.
How to cancel Insightful Traits
Cancel online via your account
- Log into your Insightful Traits account.
- Go to "Account Settings" → "Plan and Payment".
- Click "Cancel Plan" to stop future renewals.
Cancel by email or member feature
- Alternatively, email support@insightfultraits.com requesting cancellation.
- You can also use the member cancellation feature in your profile if available.
- Note: There are no published platform-specific (App Store/Google Play) instructions; the standard web-based cancellation process applies.
What happens when you cancel
Access after cancellation
Cancellations take effect at the end of your current billing cycle.
You should retain access until that date; content already downloaded or received remains subject to the terms you accepted.
Billing and data
After cancellation, future recurring charges should stop but confirm by checking your account or bank statements.
Insightful Traits maintains account records; contact support to request data deletion or further assistance.
Will I get a refund?
Standard refund policy
Insightful Traits offers a money-back satisfaction guarantee; dissatisfied customers are instructed to contact support for a refund or credit.
Refund requests should be emailed to support@insightfultraits.com.
Time limits and exceptions
- Submit refund/return requests within 30 days of the order; extensions may be granted at Insightful Traits' discretion.
- A $1 credit-card verification fee is fully refundable upon customer request.
- Per the Terms & Conditions, if you do not cancel within 14 days you may be billed US$29.95 initially and every 28 days thereafter; refunds for those charges depend on the company's assessment and your request timing.
Insightful Traits plans and pricing
Pricing format
Prices are displayed in USD on the site; actual NZD charges will reflect exchange rates at billing time.
No exact NZD prices are provided on the official pages reviewed.
Plan summary
| Plan | Price (USD) | Period | Key features |
|---|---|---|---|
| Limited Access Trial | US$1.45 | One-time | Complete Personality Report; invite 3 friends/family; access to all tests; career guidance; money-back guarantee |
| Full Access Trial | US$1.95 | One-time | Complete Personality Report; invite 10 friends/family; access to all tests; career guidance; money-back guarantee |
| Annual Plan | US$14.95/month billed yearly | Annual (monthly equivalent) | Complete Personality Report; invite 10 friends/family; access to all tests; career guidance; money-back guarantee |
Your consumer rights in New Zealand
Relevant laws
The Consumer Guarantees Act (CGA) allows consumers to seek remedies if services are misleading or not delivered as promised.
The Fair Trading Act prohibits false or misleading representations, including unclear or deceptive trial advertising.
Practical remedies
- If recurring billing was not clearly disclosed, you can dispute charges with your credit card provider.
- You may lodge a complaint with Consumer Protection NZ or seek advice from Citizens Advice Bureau (CAB).
- Keep records of advertising, order confirmations and communications to support any complaint.
Customer experiences
Positive feedback
Some users praised the tests as "spot-on" and "well-researched," noting helpful explanations in personality and career quizzes.
Reviewers who liked the platform appreciated the reasoning behind results rather than just labels.
Negative feedback
Many reviewers reported being misled by "free" tests that later required payment after completion of the quiz.
Complaints include small trial charges followed by recurring US$29.95 subscriptions, difficulty cancelling, unresponsive support, and continued charges despite cancellation attempts.
Trustpilot ratings are low (around 1.5/5) and some consumers describe the experience as deceptive.
Documentation checklist
What to gather before you cancel
- Order confirmation emails or receipts showing the trial or subscription charge.
- Bank or card statements showing the payments and dates.
- Screenshots of account pages, "free" trial claims, and any advertising that appears misleading.
- Copies of all emails sent to and received from support@insightfultraits.com.
What to keep after cancellation
- Cancellation confirmation (screenshot or email) showing the effective date.
- Final statement showing no further charges after the billing cycle ends.
- Records for any refund requests and responses from Insightful Traits.
Common mistakes
Assuming "free" means no cost
Users often expect free tests to be fully free. Example: completing a quiz, then being asked to pay or accept a trial that leads to recurring billing.
Not saving confirmation and timing errors
Many customers do not save cancellation confirmations or miss the trial end date and are billed the first full period.
Example: assuming an email or in-account change was processed without obtaining a confirmation screenshot or message.
Comparative recap
Quick comparison
| Method | How to do it | Refund window | Typical immediate cost | Notes |
|---|---|---|---|---|
| Web account cancellation | Account Settings → Plan and Payment → Cancel Plan | Refunds via support within 30 days (subject to review) | May avoid recurring US$29.95 if cancelled before billing | Most direct; confirmation recommended |
| Email cancellation | Email support@insightfultraits.com | Request refund within 30 days; extensions discretionary | Small trial fees US$1.45 - US$1.95; recurring US$29.95 if not cancelled | Keep sent mail and responses as proof |
| Member profile cancellation | Use member cancellation feature in your profile (if present) | Same refund guidance; check support policy | Varies by plan chosen | No platform-specific app-store instructions published |
After cancelling
What to check
- Confirm you have a cancellation confirmation email or screenshot showing the end-of-cycle date.
- Monitor your bank/card statements for at least one billing cycle to ensure no further charges.
Helpful links and next steps
- Insightful Traits - Refunds & Cancellations
- Insightful Traits - Terms & Conditions
- Insightful Traits - FAQ
- To dispute a charge or seek further help in New Zealand, contact your card issuer and consider lodging a complaint with Consumer Protection NZ.
Address
Official contact address
Insightful Traits, LLC, General Counsel, 1654 Calle Tulipan, Ste 100, San Juan, PR 00907, USA.
Notes about local address
No New Zealand postal address is provided for cancellations; online or email cancellation is intended for users outside the U.S.
For consumer complaints in New Zealand, use local consumer-protection channels and keep documentation of all interactions with Insightful Traits.