Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Instagram service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Instagram: Easy Method
What is Instagram
Overview
Instagram is a social media platform owned by Meta that lets users share photos, videos, Stories and Reels, and follow other accounts for content discovery.
Main services
The service includes free accounts and optional paid subscriptions such as Meta Verified which add features like a verification badge and enhanced support.
How to cancel Instagram
iOS (App Store)
- Open Settings on your iPhone or iPad and tap your name (Apple ID).
- Tap Subscriptions, find the Instagram/Meta Verified subscription and choose Cancel.
- Turn off auto‑renewal at least 24 hours before the billing cycle ends to avoid the next charge.
Google Play (Android)
- Open the Google Play Store app and tap your profile picture, then Subscriptions.
- Select the Instagram/Meta subscription and tap Cancel subscription.
- Google Play requires cancellations to be done through the Play Store for Android purchases.
Web / Instagram website
- Sign into Instagram on the web or in-app where the subscription was purchased.
- Go to Settings → Subscriptions or Billing and follow the cancel link for the subscription.
- Cancel at least 24 hours before the next payment; cancellation typically removes benefits immediately and there are no pro‑rata refunds.
What happens when you cancel
Access and benefits
Cancelling a subscription usually ends the paid benefits either immediately or at the end of the current billing period depending on where you bought it.
Renewal and billing
Auto‑renewal must be turned off to stop future charges. For Apple and web purchases allow at least 24 hours before the billing date.
Data and account
Your Instagram account and posted content remain unless you delete the account separately.
Cancelling a paid plan does not delete messages, posts or profile data stored in your account.
Will I get a refund?
General policy
Refunds for subscriptions depend on the payment method and the platform provider (Apple or Google).
Instagram/Meta Help Centre notes there is no automatic statutory 14‑day right mentioned for in‑app Instagram subscriptions.
Platform exceptions
- If you purchased via Google Play you must request a refund through Google Play support.
- If you purchased via Apple App Store you may request a refund from Apple; small automatic refunds sometimes occur (often within ~2 days) but are at Apple’s discretion.
Automatic refunds and special cases
- Automatic refunds may be issued if a creator deletes a subscription or if monetisation policy violations occurred.
- No pro‑rata credits are typically given when cancelling; check the platform provider for their specific refund rules.
Instagram plans and pricing
Current plan listing
The only explicitly listed plan in the New Zealand App Store is Meta Verified (Standard) on a monthly basis.
Notes on availability
No annual plan or alternate pricing for New Zealand was listed in the verified data.
| Plan | Price (NZ$) | Period | Features | Availability |
|---|---|---|---|---|
| Meta Verified (Standard) | NZ$28.99 | Monthly | Verification badge, increased account protection, support, visibility | Listed in NZ App Store |
Your consumer rights in New Zealand
Cooling‑off and digital subscriptions
New Zealand consumer law provides a 14‑day cooling‑off period for certain distance contracts, but in‑app digital subscriptions are typically non‑refundable unless explicitly stated.
Role of platform providers
- Refunds and cancellation enforcement are often controlled by Apple or Google when their stores were used to purchase the subscription.
- Instagram/Meta Help Centre does not state an automatic 14‑day right for its subscriptions; refunds are subject to platform policy and provider discretion.
Where to seek help
If you believe you have a consumer dispute, contact the platform provider (Apple/Google) first and consider Consumer Protection NZ resources for further advice.
Customer experiences
Positive feedback
- Users praise Instagram for ease of use, creative tools and features like Reels and Stories.
- Reviews describe it as helpful for personal and business brand growth and visually appealing.
Common complaints
- Reports of account suspensions without clear explanation and limited direct human support.
- Performance issues such as app lag, editor freezes, and problems during publishing are commonly noted.
Balanced takeaway
Many users find Instagram valuable for sharing and discovery, while some experience support and reliability problems.
Documentation checklist
What to prepare before contacting providers
- Purchase receipt or order number from Apple or Google Play.
- Instagram username and the email tied to the account.
- Last payment date and amount charged (screenshot of billing statement if available).
Additional helpful items
- Screenshots of the subscription page or cancellation confirmation.
- Any correspondence with Instagram/Meta support and relevant dates.
Common mistakes
Incorrect cancellation channel
Many users try to cancel inside the Instagram app when the subscription was purchased through Google Play or the App Store.
This causes delays; always cancel where the purchase was made to ensure it stops automatically.
Timing and assumptions
Waiting until the billing day can lead to an unexpected charge because Apple and some web purchases require cancellation at least 24 hours before renewal.
Assuming automatic pro‑rata refunds or a statutory 14‑day right for in‑app subscriptions often leads to disappointment; check platform policies first.
Comparative recap
Quick summary table
| Platform | How to cancel | Refund likelihood | Key timing |
|---|---|---|---|
| iOS (App Store) | Cancel via Apple ID Subscriptions in iOS Settings | Refunds via Apple; possible short automatic refunds but at Apple’s discretion | Turn off auto‑renewal at least 24 hours before billing |
| Google Play (Android) | Cancel through Google Play Store → Subscriptions | Request refunds from Google Play; Google decides case by case | Cancel in Google Play to prevent next charge |
| Web / Instagram site | Cancel via Instagram website or in‑app billing settings if purchased there | Refunds depend on purchase channel; no pro‑rata credits typically | Cancel at least 24 hours before next payment; benefits often removed immediately |
Notes
Always check which payment channel was used to buy the subscription before starting cancellation or refund requests.
After cancelling
Follow‑up actions
- Keep cancellation confirmation or screenshots for your records.
- Monitor your payment method for any unexpected charges and document them for disputes.
Useful links
- Instagram / Meta subscription and refund Help Centre
- Instagram cancellation notes and provider guidance
- Google Play: Cancel a subscription
- Apple: Cancel subscriptions on your iPhone or iPad
Address
Regional contact for New Zealand users
Instagram does not publish a local New Zealand postal address for cancellations.
Meta regional office
Meta Platforms Ireland Limited, Merrion Road, Ballsbridge, Dublin D04 X2K5, Ireland.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.