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Kic

Cancel KIC

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To cancel Kic,
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New Zealand

Cancellation service #1 in New Zealand

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Kic Subscription | Postclic
Kic
postal New Zealand
hello@kicwellness.com
Cancellation of Kic contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Kic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Kic
postal , New Zealand
hello@kicwellness.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Kic. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancel Kic: Easy Method

What is Kic

Overview

Kic is a digital wellness app offering guided content and subscription-based access to its library. It is distributed through the Kic app and major app stores.

How it is delivered

Access to Kic content is controlled via a subscription tied to your Kic account or the app-store account used to buy it. Cancellation and billing are managed digitally.

How to cancel Kic

Cancel inside the Kic App

  • Open the Kic App on your device.
  • Go to your profile, select "account", then open subscription details.
  • Choose "cancel subscription" and follow the redirection to the subscription management page to complete cancellation.
  • More details: Kic FAQ.

Cancel via app store or web platform

  • Apple App Store subscriptions must be managed through Apple's systems; use reportaproblem.apple.com for cancellations or refund requests.
  • If you subscribed via Google Play or a web checkout, cancel through your Google Play subscriptions page or the original website account settings.
  • If you cannot find the subscription, check which account (Apple ID / Google account / email) was used to purchase before cancelling.

What happens when you cancel

Access after cancellation

When you cancel, you typically keep access until the end of the current paid period. Cancellation prevents future renewal charges.

Renewal and account data

After cancellation the subscription will not renew but your account and any saved data usually remain unless you request deletion.

Will I get a refund?

Kic's stated refund policy

Kic states that membership must be cancelled at least 24 hours before the next payment date. If you forget to cancel in time, Kic does not offer a refund.

See: Kic FAQ.

Exceptions and platform refunds

  • Apple Store refunds and cancellation issues are handled via Apple's "Report a Problem" system: Apple support (NZ).
  • Under New Zealand consumer law (Consumer Guarantees Act) you may be entitled to a remedy if the service was not provided with reasonable care or did not meet guarantees.
  • Gather evidence (receipts, screenshots) if you believe a refund is justified under consumer law.

Kic plans and pricing

Pricing summary

Below are prices shown for the Kic Wellness iOS App Store listing in New Zealand. Quarterly pricing shows two variations that may reflect a past or updated rate.

Plan details

Plan | Price | Period | Features

Monthly | NZ$29.99 | Monthly | Full access to all KIC content, cancel anytime

Quarterly | NZ$69.99 | Quarterly | Full access to all KIC content, cancel anytime

Quarterly | NZ$79.99 | Quarterly | Full access to all KIC content, cancel anytime (potential updated price)

Annual | NZ$134.99 | Annual | Full access to all KIC content, cancel anytime

Refer a Friend Monthly | NZ$21.99 | Monthly | Discounted monthly subscription via referral

Your consumer rights in New Zealand

Key legal protections

Under the Consumer Guarantees Act (CGA), services must be carried out with reasonable care and skill and be fit for purpose.

If the service fails those guarantees you may be entitled to remedies such as a refund or repeat service.

Cooling-off and change-of-mind

  • There is no automatic statutory 14-day cooling-off period for digital subscriptions in New Zealand.
  • "Change of mind" refunds are not an automatic legal right unless the provider's terms or policies state otherwise.
  • Practical guidance on refunds: New Zealand consumer protection.

Customer experiences

Availability of reviews in New Zealand

No public user reviews for the Kic App were found on major New Zealand review platforms such as Trustpilot or ProductReview NZ.

What the lack of visible reviews means

A limited amount of publicly visible NZ feedback makes it harder to assess typical user experience for local customers.

Consider trial periods, receipts and small initial purchases to reduce risk where possible.

Documentation checklist

What to gather before requesting cancellation or refund

  • Subscription confirmation email or receipt showing the plan and renewal date.
  • Proof of payment (bank/credit card statement) showing the charge.
  • Screenshot of subscription details within the Kic app or app-store purchase record.
  • Account email or username used to subscribe and any order or transaction IDs.

Additional documentation for disputes

  • Correspondence with Kic support or app-store support (dates and copies).
  • Evidence that the service failed to meet reasonable standards, if claiming a CGA remedy.

Common mistakes

Missing the 24-hour cancellation window

A frequent error is waiting until too close to the renewal date. Kic requires cancellation at least 24 hours before the next payment date.

If you miss that window Kic states it will not provide a refund.

Cancelling the wrong account or platform

Users sometimes cancel the app but not the app-store subscription (or vice versa), which leaves renewals active.

Always confirm which account (Apple ID, Google account, or Kic account) was used to subscribe before cancelling.

Comparative recap

Quick comparison

Aspect | Kic (Direct / App) | Apple App Store

Where to cancel | In-app account subscription details or web subscription page | Apple subscriptions via reportaproblem.apple.com or Apple ID settings

Refund policy | No refund if cancelled less than 24 hours before renewal (per Kic policy)

Consumer law | Subject to NZ Consumer Guarantees Act; CGA applies to both where service fails

After cancelling

Immediate steps

  • Save confirmation of cancellation and any confirmation email or screenshot.
  • Check the expiry date for access and verify no further charges are scheduled.

If you need a refund or further help

Address

Postal address status

No postal cancellation address for Kic in New Zealand was found in available public sources.

Cancellations and billing queries are handled digitally; there is no known NZ postal endpoint for cancellations.

How to contact

  • Use the Kic in-app account settings or the Kic FAQ: Kic FAQ.
  • For app-store purchases, manage subscriptions via Apple or Google Play and use their support links as needed.

FAQ

To cancel your Kic subscription via the app, open the Kic App, go to your profile, select 'account', then open subscription details. Choose 'cancel subscription' and follow the prompts to complete the cancellation.

If you subscribed through the Apple App Store, you need to manage your subscription through Apple's systems. Visit reportaproblem.apple.com to cancel or request a refund.

After cancellation, you will retain access to Kic until the end of your current billing period, but future renewal charges will be prevented.

Kic's policy states that you must cancel at least 24 hours before the next payment date to avoid being charged. If you miss this window, you will not receive a refund.

Yes, if you believe you are entitled to a refund under New Zealand consumer law, gather evidence like receipts and screenshots, and contact Kic or use the cancellation methods outlined in your contract.