Cancel KIC online
Serviço de cancelamento N.º 1 em Portugal
4.9Calculated on 5.6K reviews
Senhora, Senhor,
Notifico através desta a minha decisão de pôr termo ao contrato relativo ao serviço Kic.
Esta notificação constitui uma vontade firme, clara e inequívoca de cancelar o contrato, com efeito na primeira data possível ou de acordo com o prazo contratual aplicável.
Solicito que tome todas as medidas úteis para:
– cessar toda a faturação a partir da data efetiva de cancelamento;
– confirmar-me por escrito a boa tomada em conta deste pedido;
– e, se for o caso, transmitir-me o extrato final ou a confirmação de saldo.
Este cancelamento é-lhe dirigido por correio eletrónico certificado. O envio, a datação e a integridade do conteúdo estão estabelecidos, o que faz dele um escrito comprovativo que responde às exigências da prova eletrónica. Dispõe portanto de todos os elementos necessários para proceder ao tratamento regular deste cancelamento, de acordo com os princípios aplicáveis em matéria de notificação escrita e de liberdade contratual.
De acordo com as regras relativas à proteção de dados pessoais, solicito também:
– que elimine todos os meus dados não necessários às suas obrigações legais ou contabilísticas;
– que encerre qualquer espaço pessoal associado;
– e que me confirme a eliminação efetiva dos dados segundo os direitos aplicáveis em matéria de proteção da vida privada.
Conservo uma cópia integral desta notificação assim como a prova de envio.
Cancel Kic: Easy Method
What is Kic
Overview
Kic is a digital wellness app offering guided content and subscription-based access to its library. It is distributed through the Kic app and major app stores.
How it is delivered
Access to Kic content is controlled via a subscription tied to your Kic account or the app-store account used to buy it. Cancellation and billing are managed digitally.
How to cancel Kic
Cancel inside the Kic App
- Open the Kic App on your device.
- Go to your profile, select "account", then open subscription details.
- Choose "cancel subscription" and follow the redirection to the subscription management page to complete cancellation.
- More details: Kic FAQ.
Cancel via app store or web platform
- Apple App Store subscriptions must be managed through Apple's systems; use reportaproblem.apple.com for cancellations or refund requests.
- If you subscribed via Google Play or a web checkout, cancel through your Google Play subscriptions page or the original website account settings.
- If you cannot find the subscription, check which account (Apple ID / Google account / email) was used to purchase before cancelling.
What happens when you cancel
Access after cancellation
When you cancel, you typically keep access until the end of the current paid period. Cancellation prevents future renewal charges.
Renewal and account data
After cancellation the subscription will not renew but your account and any saved data usually remain unless you request deletion.
Will I get a refund?
Kic's stated refund policy
Kic states that membership must be cancelled at least 24 hours before the next payment date. If you forget to cancel in time, Kic does not offer a refund.
See: Kic FAQ.
Exceptions and platform refunds
- Apple Store refunds and cancellation issues are handled via Apple's "Report a Problem" system: Apple support (NZ).
- Under New Zealand consumer law (Consumer Guarantees Act) you may be entitled to a remedy if the service was not provided with reasonable care or did not meet guarantees.
- Gather evidence (receipts, screenshots) if you believe a refund is justified under consumer law.
Kic plans and pricing
Pricing summary
Below are prices shown for the Kic Wellness iOS App Store listing in New Zealand. Quarterly pricing shows two variations that may reflect a past or updated rate.
Plan details
Your consumer rights in New Zealand
Key legal protections
Under the Consumer Guarantees Act (CGA), services must be carried out with reasonable care and skill and be fit for purpose.
If the service fails those guarantees you may be entitled to remedies such as a refund or repeat service.
Cooling-off and change-of-mind
- There is no automatic statutory 14-day cooling-off period for digital subscriptions in New Zealand.
- "Change of mind" refunds are not an automatic legal right unless the provider's terms or policies state otherwise.
- Practical guidance on refunds: New Zealand consumer protection.
Customer experiences
Availability of reviews in New Zealand
No public user reviews for the Kic App were found on major New Zealand review platforms such as Trustpilot or ProductReview NZ.
What the lack of visible reviews means
A limited amount of publicly visible NZ feedback makes it harder to assess typical user experience for local customers.
Consider trial periods, receipts and small initial purchases to reduce risk where possible.
Documentation checklist
What to gather before requesting cancellation or refund
- Subscription confirmation email or receipt showing the plan and renewal date.
- Proof of payment (bank/credit card statement) showing the charge.
- Screenshot of subscription details within the Kic app or app-store purchase record.
- Account email or username used to subscribe and any order or transaction IDs.
Additional documentation for disputes
- Correspondence with Kic support or app-store support (dates and copies).
- Evidence that the service failed to meet reasonable standards, if claiming a CGA remedy.
Common mistakes
Missing the 24-hour cancellation window
A frequent error is waiting until too close to the renewal date. Kic requires cancellation at least 24 hours before the next payment date.
If you miss that window Kic states it will not provide a refund.
Cancelling the wrong account or platform
Users sometimes cancel the app but not the app-store subscription (or vice versa), which leaves renewals active.
Always confirm which account (Apple ID, Google account, or Kic account) was used to subscribe before cancelling.
Comparative recap
Quick comparison
After cancelling
Immediate steps
- Save confirmation of cancellation and any confirmation email or screenshot.
- Check the expiry date for access and verify no further charges are scheduled.
If you need a refund or further help
- For Apple purchases, use reportaproblem.apple.com and refer to Apple support: Apple support (NZ).
- For Kic-specific queries, consult the Kic FAQ or help pages: Kic FAQ and Kic Help Centre.
- If you believe the service breached CGA guarantees, gather documentation and contact New Zealand consumer authorities: Consumer Protection NZ.
Address
Postal address status
No postal cancellation address for Kic in New Zealand was found in available public sources.
Cancellations and billing queries are handled digitally; there is no known NZ postal endpoint for cancellations.
How to contact
- Use the Kic in-app account settings or the Kic FAQ: Kic FAQ.
- For app-store purchases, manage subscriptions via Apple or Google Play and use their support links as needed.
Serviços de cancelamento semelhantes
FAQ
Aviso importante sobre os limites do serviço
Num espírito de transparência e prevenção, é essencial relembrar os limites inerentes a qualquer serviço de envio desmaterializado, mesmo quando é datado, rastreado e certificado. As garantias incidem sobre o envio e a prova técnica, mas nunca sobre o comportamento, a diligência ou as decisões do destinatário.
Atenção, Postclic não pode:
- garantir que o destinatário receba, abra ou tome conhecimento do seu correio eletrónico.
- garantir que o destinatário trate, aceite ou execute o seu pedido.
- garantir a exatidão ou a integralidade do conteúdo redigido pelo utilizador.
- garantir a validade de um endereço errado ou não atualizado.
- impedir uma contestação do destinatário sobre o alcance jurídico do correio.