Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Lasta service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Lasta: Easy Method
What is Lasta
Overview
Lasta is a mobile app that offers premium features, guides, and content extras through subscription and one‑off purchases. The service unlocks additional in‑app functionality and curated materials for users.
How it’s delivered
Subscriptions and purchases for Lasta are processed through the App Store and priced in USD, with automatic conversion to NZD at the time of purchase. Taxes or fees from the App Store may apply.
How to cancel Lasta
Cancel on iPhone or iPad
- Open Settings on your device and tap your name at the top.
- Tap Subscriptions, find Lasta in the list, then tap Cancel Subscription and follow the prompts.
Cancel via App Store or other devices
- Open the App Store, tap your profile, then Subscriptions to cancel from iOS or macOS.
- Alternatively visit reportaproblem.apple.com or use the Apple ID account page to manage subscriptions from a browser.
What happens when you cancel
Access after cancellation
Cancelling a subscription stops future renewals but typically allows you to use premium features until the paid period ends. You retain access for the remainder of the billing cycle.
Data and account retention
Your account and any data associated with Lasta generally remain unless you or the developer delete them. If you want data removed, contact Lasta support or request data deletion through the app if available.
Will I get a refund?
General policy
Most purchases are managed by the App Store, so refunds are handled by Apple. Lasta as the developer does not usually issue direct refunds for App Store purchases.
Exceptions and how to request
- Contact Apple via reportaproblem.apple.com to request a refund and state the reason.
- Keep receipts, subscription dates, and screenshots to support your request; exceptional refunds may be considered for technical faults or double charges.
- If an issue is due to Lasta’s service (e.g., undisclosed billing), contact in‑app support or the App Store product page for escalation.
Lasta plans and pricing
Pricing summary
Prices are quoted in USD and converted to NZD at purchase. Exact NZD amounts are set by the App Store and may include taxes or fees.
Plans
| Plan | Approx. Price (USD) | Period | Features |
|---|---|---|---|
| 1 Month Premium | approx. US$49.99 - $59.99 | Monthly | Full access to premium features |
| 3 Months Premium | approx. US$79.99 | 3‑Monthly | Full access to premium features |
| 6 Months Premium | approx. US$71.99 - $99.99 | 6‑Monthly | Full access to premium features |
| Premium Guide / Content | approx. US$19.99 - $29.99 | One‑off | Guides or content extras |
Your consumer rights in New Zealand
Key laws
New Zealand consumer protections such as the Consumer Guarantees Act and the Fair Trading Act may apply to digital goods and services. These laws provide remedies for services that are faulty or not as described.
How to exercise rights
- Contact Lasta through the app or App Store listing first to seek resolution.
- If unresolved, seek advice or file a complaint with Consumer Protection or Consumer NZ. You can also contact the Commerce Commission for guidance on fair trading issues.
Customer experiences
Positive feedback
Users commonly praise Lasta for the convenience of premium features and the value of curated guides. Many report that access and features work as advertised during the subscription period.
Common criticisms
Some customers raise concerns about pricing conversions, difficulty locating subscription controls, or needing refunds handled via Apple rather than directly by the developer.
Documentation checklist
What to keep before cancelling
- App Store receipt or purchase confirmation showing date, amount, and order ID.
- Apple ID used for the purchase and the device details where the app is installed.
What to collect for disputes
- Screenshots of subscription status, billing history, and any error messages.
- Copies of communications with Lasta support or App Store support.
Common mistakes
Not checking which account was charged
Users sometimes cancel a subscription on the wrong Apple ID. Verify the Apple ID used for the purchase before cancelling to avoid confusion.
Assuming immediate access loss
Some expect premium features to stop immediately after cancellation. In most cases you keep access until the end of the paid period, so double‑check your expiry date.
Comparative recap
Plan comparison
| Plan | Period | Approx. Price (USD) | Key Benefit |
|---|---|---|---|
| 1 Month Premium | Monthly | US$49.99 - $59.99 | Short‑term full access |
| 3 Months Premium | 3‑Monthly | US$79.99 | Multi‑month savings |
| 6 Months Premium | 6‑Monthly | US$71.99 - $99.99 | Longer term access |
| Premium Guide / Content | One‑off | US$19.99 - $29.99 | Single guide or content purchase |
Price note
All prices are set in USD and converted to NZD by the App Store at the time of purchase. Exact NZD totals are shown on your App Store receipt.
After cancelling
How to check subscription status
- Verify your subscription status in Settings > [your name] > Subscriptions on your device.
- Check the App Store purchase history for receipts and confirmation of cancellation.
Useful links
- Manage subscriptions on iPhone or iPad (Apple Support)
- Request a refund from Apple
- Consumer Protection (New Zealand)
- Consumer NZ
Address
Registered office
Lasta Limited 28 Harley Road Hauraki Auckland 0622 New Zealand
Notes about contacting
This is the registered office, delivery, and postal address for Lasta Limited in New Zealand according to the NZ business registry. For subscription or refund issues, use the App Store support channels first.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.