Cancel NOVELOVE online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Novelove service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Novelove: Easy Method
What is Novelove
Overview
Novelove is a mobile reading app that offers stories and chapters, often behind an in‑app subscription or by watching ads to unlock content.
Typical features
Features reported by users include paywalled chapters, ad‑based unlocking, and a user interface for browsing stories and account options.
How to cancel Novelove
Cancel on iOS (App Store)
- Open iPhone Settings.
- Tap your name (Apple ID) → Subscriptions → Novelove.
- Tap Cancel Subscription and confirm. Cancel at least 24 hours before renewal to avoid another charge.
- Reference: Novelove on the App Store.
Cancel on Android / Google Play
- Open Google Play Store → Profile → Payments & subscriptions → Subscriptions, then look for Novelove. (Some users report the subscription may not appear.)
- If Google Play does not show the subscription, open the Novelove app → Mine tab → Help & Feedback → Cancel (many users report this internal button cancels).
- If in‑app options fail, contact Google Play Support or your bank as a last resort.
- Community reports: user reviews.
Cancel via Web or other routes
- If you subscribed on the web, check the website account or payment page for a cancel link; no clear web policy was found.
- Users sometimes contact their card issuer or use dispute/chargeback services if no web cancellation works.
- Community discussion: reddit thread.
What happens when you cancel
Access after cancellation
After cancelling an auto‑renewing subscription, you normally retain access until the current billing period ends.
Renewal and billing
Cancellation prevents future automatic renewals if done before the renewal cutoff (iOS: at least 24 hours before renewal). Late cancellation may still result in another charge.
Data and account
Content, reading progress, and account data handling are governed by the app’s terms (no NZ address or clear policy located). Back up any important information before cancelling.
Will I get a refund?
Official policy
No official refund policy for Novelove was located in public App Store developer terms or on the app site.
App Store notices only advise cancelling to avoid future charges and do not guarantee refunds.
Practical outcomes and exceptions
- Refunds appear to be discretionary and are often not provided if access was used during the billing period.
- Users report refunds are rarely granted if cancellation was not made in time; some obtain refunds only via bank disputes or chargebacks.
- Chargeback services advertise assistance: joinchargeback.
Novelove plans and pricing
Available plan types
Public listings do not show consistent NZD prices. App Store pages display regional currencies other than NZD by default.
Price visibility
To see exact NZD pricing, view the App Store using a New Zealand Apple ID or check Google Play from within New Zealand.
| Plan | Price (NZD) | Billing period | Notes |
|---|---|---|---|
| Ad‑supported (watch ads) | Varies | Varies | Users can unlock chapters by watching ads. |
| Subscription (premium access) | Varies | Varies | Exact NZD pricing not publicly available; check local store listing. |
Your consumer rights in New Zealand
Applicable laws
Digital subscriptions in New Zealand are covered by the Fair Trading Act and the Consumer Guarantees Act where applicable.
Refunds and cooling‑off
- There is generally no automatic cooling‑off or 14‑day refund right for digital content once access is granted.
- Refunds are discretionary unless the seller’s terms or conduct breaches consumer law (for example, misleading cancellation options).
Unfair practices
If cancellation options are misleading or hidden, you may have recourse under the Fair Trading Act against unfair practices.
Keep evidence showing hidden or confusing cancellation flows to support any complaint.
Customer experiences
Positive feedback
- Some users like the ability to read by watching ads instead of subscribing.
- A few reviewers praised the stories though noting cost concerns.
Negative feedback
- Many users report difficulty cancelling, unexpected charges, and poor in‑app cancellation paths.
- Complaints include multiple charges, unclear UI, and perceived intentional obscuring of cancellation.
Documentation checklist
Proof of purchase
- App Store or Google Play receipt (email or account purchase history).
- Bank or card statement showing the charge.
Account and communication records
- Novelove account email or username used for the subscription.
- Screenshots of subscription pages, cancellation attempts, and any in‑app messages.
- Copies of emails to support and replies (if any).
Common mistakes
Relying only on the app UI
Some users assume the app will show the subscription in Google Play or on the website and do not check the store account directly.
Always check the platform (App Store / Google Play) subscription list first before relying on in‑app buttons.
Missing cancellation window
Waiting until the renewal date or after it can result in an extra charge; iOS requires cancelling at least 24 hours before renewal.
Record the renewal date and cancel early to avoid inadvertent charges.
Comparative recap
Summary table
| Platform | How to cancel | Refund likelihood |
|---|---|---|
| iOS (App Store) | Settings → Apple ID → Subscriptions → Novelove. Cancel 24+ hours before renewal. | Low to moderate (Apple may process refunds case‑by‑case; developer policy not found). |
| Android (Google Play) | Google Play → Subscriptions, or Novelove app → Mine → Help & Feedback → Cancel (users report variability). | Low (many users report refunds are uncommon; disputes sometimes needed). |
| Web / Direct | Check website account page; if none, contact bank or consider a dispute/chargeback. | Low (no official refund policy located; chargebacks sometimes used). |
After cancelling
Verify cancellation
- Check the App Store or Google Play subscription list to confirm status changes to "Cancelled" or "Expires on [date]".
- Keep receipts and screenshots showing the cancelled status and expiry date.
Helpful links
- Apple subscriptions support: Manage subscriptions on iPhone.
- Google Play subscriptions: Manage, cancel, or change a subscription.
- Chargeback service example: JoinChargeback - Novelove.
- Consumer protection (NZ): consumerprotection.govt.nz.
Address
Postal address status
No New Zealand postal address for Novelove or a local developer office was found in public listings or app metadata.
How to contact if needed
Use the App Store / Google Play subscription controls, the app’s Help & Feedback section, or your payment provider for disputes.
For New Zealand consumer queries, consult local consumer protection resources listed above.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.