Performance Golf

PERFORMANCE GOLF online opzeggen

Wanneer wilt u opzeggen?

Door te valideren verklaar ik de algemene voorwaarden te hebben gelezen en geaccepteerd en bevestig ik dat ik de Postclic premium promoaanbieding van 48u voor NZ$4.12 bestel met een verplichte eerste maand van NZ$109.94, daarna NZ$109.94/maand zonder verplichting.

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Opzeggingsbrief opgesteld door een gespecialiseerde advocaat
Afzender
Cancel Performance Golf | Postclic
Performance Golf
1301 Ridgeview Drive
60050 McHenry United States
support@performancegolf.com
Betreft: Opzegging contract Performance Golf

Geachte heer, mevrouw,

Hierbij deel ik u mijn beslissing mee om het contract met betrekking tot de dienst Performance Golf te beëindigen.
Deze kennisgeving vormt een vastberaden, duidelijke en ondubbelzinnige wil om het contract op te zeggen, met ingang van de eerstvolgende vervaldatum of conform de toepasselijke contractuele termijn.

Ik verzoek u alle nodige maatregelen te nemen om:
– alle facturering stop te zetten vanaf de effectieve opzeggingsdatum;
– mij schriftelijk te bevestigen dat dit verzoek goed is ontvangen;
– en, indien van toepassing, mij de eindafrekening of bevestiging van saldo te sturen.

Deze opzegging wordt u toegestuurd via gecertificeerde e-mail. Het verzenden, de tijdstempel en de integriteit van de inhoud zijn vastgesteld, wat het een bewijskrachtig geschrift maakt dat voldoet aan de vereisten van elektronisch bewijs. U beschikt daarom over alle nodige elementen om deze opzegging regelmatig te verwerken, conform de toepasselijke beginselen inzake schriftelijke kennisgeving en contractvrijheid.

Conform de regels met betrekking tot de bescherming van persoonsgegevens, verzoek ik u ook:
– alle mijn gegevens te verwijderen die niet nodig zijn voor uw wettelijke of boekhoudkundige verplichtingen;
– alle bijbehorende persoonlijke ruimtes te sluiten;
– en mij de effectieve verwijdering van gegevens te bevestigen volgens de toepasselijke rechten inzake bescherming van de persoonlijke levenssfeer.

Ik bewaar een volledige kopie van deze kennisgeving evenals het bewijs van verzending.

te bewaren966649193710
Ontvanger
Performance Golf
1301 Ridgeview Drive
60050 McHenry , United States
support@performancegolf.com
REF/2025GRHS4

Cancel Performance Golf: Easy Method

What is Performance Golf

Overview

Performance Golf is a golf coaching and equipment provider offering memberships (Scratch Club, VIP Coaching), digital training programs and physical products such as clubs and training aids.

Services include month-to-month and annual subscription plans, trial periods, in-app purchases and a 365-day return window for many products.

Primary services

Key offerings include coached programs (VIP Coaching), membership content (Scratch Club), one‑time digital programs and retail golf equipment.

Memberships may auto-renew after trials; physical goods are covered by an extended return policy in many cases.

How to cancel Performance Golf

Cancel by email or phone

  • Email support@performancegolf.com stating you wish to cancel and include your account email and order ID.
  • Call 1-800-523-15760 and ask to cancel your membership; note the date and name of the agent you spoke with.
  • Membership remains active until the end of the current billing cycle after cancellation.

Cancel via your account

  • Log in to your Performance Golf account.
  • Go to Account → Subscription → Cancel Subscription and follow on-screen prompts.
  • Cancellation through the account also applies at the end of the billing cycle.

What happens when you cancel

Access and billing

After cancellation your membership access continues until the end of the paid billing period.

No further subscription charges should occur after cancellation takes effect; retain proof of cancellation.

Data and account status

Your account and any uploaded content usually remain accessible unless you request deletion.

If you want account removal, state this clearly in your cancellation email or support call and request confirmation.

Will I get a refund?

General refund rules

Physical products can be returned within 365 days; customers pay return shipping and refunds are issued after inspection to the original payment method.

Many digital products (excluding certain memberships) are eligible for a 100% refund within 365 days of purchase.

Membership-specific exceptions

  • Scratch Club monthly payments are non-refundable; Scratch Club annual memberships may be refundable within 365 days.
  • VIP Coaching monthly payments are non-refundable.
  • Some special cases (e.g. VIP Coaching academy engagement) may qualify for a specified partial refund ($1,500) if strict engagement criteria are met - check terms for details.
  • Trial subscriptions (e.g. 14-day Scratch Club, 30-day VIP Coaching) auto-renew into paid month-to-month unless cancelled before the trial ends.

Performance Golf plans and pricing

Pricing overview

Prices shown below are sourced from the NZ App Store listing and are shown in NZ$ where applicable.

Features for many plans are not detailed in the store listing; confirm feature sets in-app or on the website before purchase.

Plans and costs

Plan Price (NZ$) Billing Period
Champions Pass NZ$69.00 One-time / In-App Purchase
Scratch Club Monthly NZ$69.00 Monthly
Premium Monthly NZ$69.00 Monthly
Premium Annual (various tiers) NZ$199.00 | NZ$299.00 | NZ$399.00 | NZ$499.00 Annual
Pure Impact Program NZ$89.00 One-time / In-App Purchase
True Swing Sequence NZ$89.00 One-time / In-App Purchase

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA)

Under the CGA, physical goods must be of acceptable quality, fit for purpose and match their description.

For major failures, you may be entitled to repair, replacement or refund regardless of the seller’s stated policy.

Fair Trading Act and practical advice

The Fair Trading Act requires clear disclosure of terms including auto-enrolment and recurring billing.

If you believe disclosure was inadequate, keep records and consider contacting your bank, the Commerce Commission or consumer advocacy services to pursue the issue.

Customer experiences

Positive experiences

Many customers report prompt, flexible customer service and smooth returns, with refunds issued when products did not meet expectations.

Trustpilot reviews note satisfaction with exchanges and the 365-day money-back guarantee for some purchases.

Negative experiences

Several users report unexpected auto-enrolment into monthly memberships after purchases and difficulty cancelling or reaching live support.

Complaints mention aggressive upselling, unclear checkout disclosure and repeated billing in some cases - keep records to dispute such charges.

Documentation checklist

What to gather before contacting support

  • Order number(s) and date(s) of purchase.
  • Account email and username used with Performance Golf.
  • Screenshots of product pages, trial terms and checkout pages showing any membership disclosures.

What to save after cancellation

  • Email or chat confirmation of cancellation and the date it was submitted.
  • Bank or card statements showing charges, and any refund transaction IDs.
  • Return Merchandise Authorization (RMA) if returning physical goods and tracking details for shipments.

Common mistakes

Missing the trial cut-off

A common error is not cancelling before a free trial ends, which causes automatic conversion to a paid monthly subscription.

Always note the trial end date and set a reminder a few days before it expires.

Assuming all payments are refundable

Some buyers assume monthly subscription payments are refundable; Scratch Club monthly and VIP Coaching monthly are stated non-refundable.

Check the specific membership refund rules before you sign up, and keep confirmation of cancellation to avoid disputes.

Comparative recap

Quick comparison table

Aspect Summary Recommended action
Cancellation methods Email, phone or in-account cancellation; applied at billing period end. Use in-account cancellation and email support for written proof.
Refund likelihood Physical goods: 365-day returns (customer pays shipping); Digital: 100% within 365 days (exceptions exist). Check specific plan rules (Scratch Club/VIP Coaching) before purchase.
Trials and auto-renew Trials auto-renew to paid month-to-month if not cancelled before trial end. Set calendar reminders and save trial terms/screenshots.
Common issues Undisclosed auto-enrolment, difficulty reaching support, disputed charges reported by users. Keep detailed records and use bank dispute channels if necessary.

After cancelling

Follow-up steps

Save the cancellation confirmation and monitor your card or bank statement for any further charges.

If you returned a physical product, keep tracking info and wait for inspection confirmation before expecting a refund.

Helpful links and contacts

Address

Returns and mailing address

Use the McHenry, IL address for returns and formal correspondence unless otherwise instructed by support.

Corporate Disk Company, 1301 Ridgeview Drive, McHenry, IL 60050, C/O Performance Golf

Notes on corporate contact

Some corporate listings may show a Fort Lauderdale address for other corporate matters; follow the Terms of Service instructions for returns and cancellations.

If in doubt, confirm the correct return address with support before shipping any returns.

FAQ

To cancel your Scratch Club monthly membership, log in to your Performance Golf account, navigate to Account → Subscription → Cancel Subscription, and follow the on-screen prompts. Remember to keep proof of cancellation.

Yes, if you cancel your Premium Annual membership within 365 days, you may be eligible for a refund, but check the specific terms related to your plan for any exceptions. Use registered mail for written proof of your cancellation.

If you cannot access your account online, you can cancel by emailing support@performancegolf.com, stating your wish to cancel along with your account email and order ID. Alternatively, you can send a written cancellation request via registered mail.

After cancellation, your account data and any uploaded content usually remain accessible unless you specifically request deletion. To ensure this, mention your request clearly in your cancellation email or letter sent via registered mail.

Yes, VIP Coaching monthly payments are non-refundable. If you wish to cancel, ensure you do so before the next billing cycle to avoid further charges. Use registered mail to keep a record of your cancellation request.

Belangrijke waarschuwing over de beperkingen van de dienst

In een geest van transparantie en preventie is het essentieel de beperkingen te herinneren die inherent zijn aan elke gedigitaliseerde verzenddienst, zelfs wanneer deze voorzien is van tijdstempel, getraceerd en gecertificeerd. De garanties hebben betrekking op de verzending en het technisch bewijs, maar nooit op het gedrag, de zorgvuldigheid of beslissingen van de ontvanger.

Let op, Postclic kan niet:

  • garanderen dat de ontvanger uw e-mail ontvangt, opent of kennisneemt.
  • garanderen dat de ontvanger uw verzoek verwerkt, accepteert of uitvoert.
  • garanderen dat de inhoud die door de gebruiker is opgesteld juist of volledig is.
  • garanderen dat een onjuist of niet bijgewerkt adres geldig is.
  • voorkomen dat de ontvanger de juridische draagwijdte van de brief betwist.