Cancel REVO online
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Revo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Revo: Easy Method
What is Revo
Overview
Revo (Revo Global) is a company that provides app-based services and subscription products delivered through its website and mobile app.
The company's published Terms and Conditions set the rules for subscriptions, cancellations and refunds. See the provider's terms for full details.
Scope of services
Revo’s offering includes recurring subscription plans managed by Revo rather than via automatic platform cancellation.
Where the app is distributed through App Store or Google Play, those stores may apply separate purchase/refund rules.
How to cancel Revo
Primary cancellation method
- Contact Revo support directly to request cancellation; Revo requires customer contact for cancellations.
- Include your account email, subscription ID, and a clear instruction to cancel the subscription.
Step-by-step cancellation steps
- Step 1: Locate your account details (email, subscription ID or order number).
- Step 2: Submit a cancellation request via Revo’s support channels (support form or email) with those details.
- Step 3: Ask for written confirmation stating the cancellation date and when access ends.
- Step 4: If you purchased via App Store or Google Play, also check the distributor’s refund options; Revo does not automatically cancel subscriptions via those stores.
What happens when you cancel
Access and service
According to Revo’s terms, a cancellation request takes effect at the end of the current paid term.
You will typically retain access until that paid period expires unless Revo confirms otherwise.
Billing and renewals
Revo states there is no automatic cancellation via App Store, Google Play or the web; you must contact their support to stop renewals.
Expect billing to continue until the current paid term ends if cancellation is processed to that schedule.
Data and account handling
Revo’s terms set out data handling and retention; if you want account deletion, request this explicitly from support.
Keep a copy of any confirmation and ask Revo how long they will retain your account data after cancellation.
Will I get a refund?
Revo’s stated refund policy
Revo’s published terms say purchases are non-refundable and do not offer a 14-day change-of-mind refund from the company itself.
Cancellation typically takes effect at the end of the current paid term without a refund from Revo.
Exceptions and third-party refunds
- If you bought through the App Store or Google Play and the app fails to meet the store’s warranty, you can request a refund from that store under its policies.
- Under New Zealand law (CGA), if a service is faulty or does not meet guarantees, you may be entitled to a remedy such as repair, replacement or refund.
Revo plans and pricing
Pricing summary
Below are the official personal subscription fees for Plus and Premium plans as listed for New Zealand.
Prices are presented in NZ$ and reflect the plans available at the time listed in the verified data.
Plan details
| Plan | Price | Period | Features |
|---|---|---|---|
| Plus | NZ$5.99 | Monthly | Access to Plus benefits including ATM allowance (NZ$350/month), standard exchanges and services. |
| Plus | NZ$59 | Annual | Same as monthly but prepaid annually at a discounted rate. |
| Premium | NZ$11.99 | Monthly | Premium benefits including higher ATM allowance (NZ$700/month), zero-fee fiat exchange up to NZ$20,000/month. |
| Premium | NZ$119 | Annual | Same as monthly but prepaid annually at a discounted rate. |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA, goods and services must be of acceptable quality, fit for purpose and match their description.
If a service is faulty or not as described, you may be entitled to repair, replacement or refund under the CGA.
Change-of-mind and cooling-off
There is no automatic 14-day change-of-mind refund for online purchases unless the seller offers one voluntarily.
Certain cooling-off rights apply only to specific sale types (for example door-to-door sales or certain credit contracts), not generally to digital subscriptions.
Where to get help
For guidance on refunds and consumer rights in New Zealand, see Consumer NZ and the government consumer protection pages.
When you believe your CGA rights are breached, you can seek remedies directly from the seller or get advice from consumer protection services.
Customer experiences
Positive feedback
Some users praise Revo for strong customer service and performance improvements in certain technical products and services.
Positive reviews highlight perceived value and bespoke solutions from the provider in specific cases.
Negative feedback
Other reviewers report difficulty getting responses, unresolved support issues and problems with order fulfilment for some products.
Reports include misleading stock availability, slow or absent replies, and dissatisfaction with after-sales support.
Documentation checklist
What to include in your cancellation request
- Your full name and the email address linked to the account.
- Subscription or order ID, purchase date and the specific request to cancel the subscription.
- Any screenshots or receipts that show the payment or subscription details.
What to keep for records
- Copies of your cancellation request and any responses from Revo.
- Evidence of payments and dates of billing cycles in case you need to escalate a dispute.
- Copies of any App Store or Google Play refund requests if used.
Common mistakes
Assuming automatic cancellation via app stores
A common error is assuming App Store or Google Play cancellation will automatically stop a Revo-managed subscription.
Revo’s terms state cancellation must be requested from Revo support; check both places if you used a store to subscribe.
Expecting a change-of-mind refund
Another mistake is expecting Revo to offer a change-of-mind refund; Revo’s terms say purchases are non-refundable.
If you believe the service is faulty, follow CGA steps rather than assuming a voluntary refund will be granted.
Comparative recap
Quick comparison
The table below summarises key points about Revo’s policies compared with New Zealand consumer rights.
Use this as a quick reference when deciding how to proceed with cancellation or a complaint.
At-a-glance table
| Feature | Revo policy | New Zealand consumer rights |
|---|---|---|
| Cancellation method | Must contact Revo support; no automatic cancellation via App Store/Google Play. | You can require remedies if services fail to meet CGA guarantees; cancellation practice does not override CGA rights. |
| Refunds | Purchases are non-refundable per Revo terms; exceptions via App Store/Google Play refund processes. | If a service is faulty or not as described, CGA may entitle you to repair, replacement or refund. |
| Change-of-mind | No voluntary 14-day change-of-mind refund from Revo. | No automatic change-of-mind right; refunds for change-of-mind are at the seller’s discretion. |
| App store purchases | App stores may refund under their own policies; Revo disclaims responsibility beyond that. | Store refund policies apply for purchases made through those distributors; consumer law still protects against faulty services. |
After cancelling
Next practical steps
Save any cancellation confirmation and monitor your bank or card statements to ensure no further unwanted charges occur.
If you continue to be billed after confirmation, contact Revo support again and consider disputing the charge with your bank if necessary.
Useful links and further help
Revo Terms and Conditions: Revo Terms (August 2025).
Consumer guidance in New Zealand: Consumer NZ - Returns and refunds, and Consumer Protection NZ - Change of mind.
Address
Registered contact address
Primary contact listed in Revo's legal terms: Revo Work Pte Ltd, 7 Temasek Boulevard, #12‑07, Suntec Tower One, Singapore 038987.
If you need to send formal notices, use the Singapore address or the contact method specified in Revo’s terms and conditions.
Alternative legal addresses
Revo’s legal terms also reference an alternative Malaysian address for legal notices; consult the terms for details if required.
Always check the latest Terms and Conditions for the correct legal address and contact channels before sending formal correspondence.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.