Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Spca service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Spca: Easy Method
What is Spca
Overview
The SPCA (Society for the Prevention of Cruelty to Animals) in New Zealand is a national animal welfare organisation that operates shelters, adoption services, advocacy and education.
SPCA NZ provides adoption services, veterinary care at shelters, community outreach, and public information about animal welfare and responsible pet ownership.
Services and scope
Services include animal rehoming with one-off adoption fees, national pet-insurance partnerships, and regional SPCA branches delivering frontline care.
Digital services may exist (such as insurance or adoption listings) but specific online subscription cancellation procedures are not publicly detailed on SPCA's site.
How to cancel Spca
Check where you subscribed
Identify whether the service is managed by the App Store, Google Play, a separate SPCA product (e.g. pet insurance) or directly via spca.nz.
If you subscribed through a third-party platform, cancellations normally happen through that platform rather than SPCA's website.
Step-by-step cancellation steps
- App Store (iOS): Open your Apple ID subscriptions in Settings and cancel the SPCA-related subscription there.
- Google Play (Android): Open Google Play > Payments & subscriptions > Subscriptions and cancel the SPCA-related subscription.
- SPCA Pet Insurance or web services: Check your policy documents or account page for an online cancellation option, then follow that process or contact SPCA directly.
- Contact SPCA directly: If no clear online route, prepare your details and request cancellation by email, phone or post to the national office (see Address section).
- Record confirmation: Ask for written confirmation and retain any cancellation reference, timestamps and screenshots of subscription status.
What happens when you cancel
Access and service period
When you cancel a recurring subscription it typically continues until the end of the current paid period unless the provider states otherwise.
Adoption fees are one-off payments and are not subscriptions; cancellation and refund rules differ for those transactions.
Renewal and account data
Cancelling stops future automatic renewals but does not always delete your account or data; review SPCA privacy or ask for data deletion specifically.
Requests about data retention or deletion should be made in writing and specify what you want removed or retained.
Will I get a refund?
General policy summary
SPCA New Zealand's publicly available Terms of Use reference the Consumer Guarantees Act 1993 but do not state a specific refund policy or cooling-off period.
No explicit 14‑day cooling‑off or no‑refund statements were located on SPCA NZ pages; therefore refunds depend on the nature of the product and applicable consumer law.
Common exceptions and practical steps
- If you purchased through Apple or Google, follow their refund processes as platform rules may apply.
- If you believe the product or service failed to meet guarantees, you can request a remedy under the Consumer Guarantees Act (repair, replacement, or refund where appropriate).
- Document the reason for requesting a refund, supply receipts and correspondence, and escalate to SPCA or dispute via your payment provider if needed.
Spca plans and pricing
Adoption and one-off fees
Adoption fees are published for common companion animals; fees include standard shelter veterinary care and small service charges where noted.
Adoption fees were updated effective 5 May 2025; check your local branch for current rates and inclusions.
Pricing table
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Kitten (<5 months) | 299 | One-off adoption fee | Desexing, microchipping, vaccinations, $15 Companion Animal Register fee; + NZ$2.50 service charge |
| Cat (≥5 months - 9 years) | 149 | One-off adoption fee | Includes same inclusions and service charge |
| Senior Cat (≥10 years) | 75 | One-off adoption fee | Includes same inclusions and service charge |
| Puppy (<5 months) | 399 | One-off adoption fee | Includes same inclusions and service charge |
| Dog (≥5 months - 8 years) | 149 | One-off adoption fee | Includes same inclusions and service charge |
| Senior Dog (≥9 years) | 75 | One-off adoption fee | Includes same inclusions and service charge |
| Rabbit | 50 | One-off adoption fee | No additional charges mentioned |
| Guinea Pig | 30 | One-off adoption fee | No additional charges mentioned |
| Birds | 15 | One-off adoption fee | No additional charges mentioned |
| SPCA Pet Insurance - Young cat (2 - 4 years) | 21 - 26 | Monthly | Everyday Cover estimate, ~70% reimbursement |
| SPCA Pet Insurance - Senior cat (7 - 8 years) | 29 - 35 | Monthly | Everyday Cover estimate |
| SPCA Pet Insurance - Small breed dog (2 - 4 years) | 28 - 34 | Monthly | Everyday Cover estimate |
| SPCA Pet Insurance - Senior dog (7 - 8 years) | 42 - 49 | Monthly | Everyday Cover estimate |
| SPCA Pet Insurance - Large breed dog (2 - 4 years) | 36 - 46 | Monthly | Everyday Cover estimate |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
The Consumer Guarantees Act 1993 may apply to goods and services bought from SPCA NZ and cannot be contracted out of by SPCA.
If a service or product fails to meet guarantees you may be entitled to a remedy such as repair, replacement or refund depending on the situation.
Cooling-off and refunds
- No SPCA-specific cooling-off or refund policy was publicly documented; rely on CGA and platform rules for digital purchases.
- For platform subscriptions, Apple/Google refund and dispute procedures can provide additional options.
- Always keep receipts and written communication when asserting your consumer rights.
Customer experiences
Positive feedback
- SPCA Pet Insurance reviews on Feefo rate service and product highly (around 4.7/5) with praise for prompt resolution and clear communication.
- Customers report friendly application experiences and relatively fast approvals on insurance and adoption processes.
Negative feedback
- Some users noted occasional administrative errors or need for improved staff training in a minority of reviews.
- Community posts (e.g. Reddit) mention difficulty contacting SPCA during busy periods and occasional slow responses.
Documentation checklist
Required documents
- Proof of purchase or subscription (receipt, policy number or app store invoice).
- Your full name, contact details, and account or policy identification.
- Reason for cancellation and desired outcome (stop renewal, refund request, data deletion).
Helpful extras
- Screenshot or screenshot of subscription status and billing history.
- Any written correspondence with SPCA or the platform regarding the issue.
- Payment method details and dates of charges to assist dispute processes.
Common mistakes
Assuming the same rules apply
People often assume cancellation and refund rules are the same across platforms and direct purchases; they are not.
If you subscribed via Apple/Google, cancelling directly with SPCA may not stop future charges - cancel via the platform as well.
Missing key information
Failing to provide order numbers, policy IDs or dates can delay cancellation and refund processing.
Always request written confirmation and keep records to avoid disputes about whether cancellation was received.
Comparative recap
Summary table
| Aspect | What SPCA NZ provides | What you should do |
|---|---|---|
| Cancellation procedure | No specific public digital cancellation steps found; terms reference general conditions. | Check the platform (App Store/Google Play), your account page, then contact SPCA in writing if needed. |
| Refund clarity | No explicit refund policy published; CGA referenced. | Request a refund citing CGA if applicable; use payment dispute channels if necessary. |
| Pricing transparency | Adoption fees published; pet insurance estimates available but quotes vary. | Confirm current fees with your local SPCA branch and get written confirmation of inclusions. |
Key takeaways
SPCA NZ does not publish detailed digital cancellation or refund rules; rely on platform controls and New Zealand consumer law.
Document everything, use the correct cancellation channel, and request written confirmation to protect your consumer rights.
After cancelling
What to check
- Verify your subscription status in the platform (App Store/Google Play) or your SPCA account page.
- Confirm you received written cancellation and retain any refund or stop-charge confirmation.
Useful links
Address
Postal address
PO Box 15349, New Lynn, Auckland 0640.
Use this postal address for written cancellation requests or formal correspondence regarding accounts and disputes.
Service and physical address note
The postal address above is the national office mailing address; provide full details (name, account/policy number, contact phone) when sending cancellations or requests.
If you need a physical branch address, contact your regional SPCA centre directly or check their local branch page for in-person services.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.