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Cancel STORAGE KING
in 30 seconds only!
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Storage King service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Storage King: Easy Method
What is Storage King
Overview
Storage King is a self‑storage provider operating in New Zealand that offers storage units, packing merchandise and facility services.
Services
Services typically include rented storage units of varying sizes, on‑site access and sales of packing merchandise such as boxes and tape.
How to cancel Storage King
Review your agreement first
Check your rental agreement for any specified notice period, fees or steps required to end your tenancy.
Keep a copy of the agreement and any payment receipts before you start the cancellation process.
Recommended cancellation steps
- Contact your local Storage King site or the account contact shown on your paperwork to confirm local requirements.
- If you cannot find online cancellation options, prepare a written cancellation request that includes your name, unit number, date you intend to vacate, and contact details.
- Send the written notice by post to the primary cancellation mailing address: PO Box 19608, Avondale, Auckland 1746, New Zealand.
- Vacate the unit, return any keys or access cards and request a final inspection and final invoice or receipt.
- Keep written confirmation of the cancellation and the final receipt for your records.
- Note: No publicly available information was found about self‑service cancellations via the App Store (iOS), Google Play (Android) or a web portal, so direct contact or written notice is recommended.
What happens when you cancel
Access and vacating
Access to your unit will typically end once you have vacated and returned keys or access devices.
Ensure all items are removed and the unit is left clean to avoid additional charges.
Billing, final invoice and records
The site should provide a final invoice showing any outstanding charges or refund amounts.
Keep copies of the final invoice and cancellation confirmation for your records and future queries.
Will I get a refund?
Refunds for merchandise
- Unused merchandise (boxes, packaging) can be returned within 14 days if in 'as new' condition with original packaging.
- A receipt and ID are required; refunds are for the amount paid and depend on the condition and presentation of the goods.
Refunds for rental fees and damaged items
- Any unused prepaid rental fees are refundable when you vacate the unit; refunds are issued to the original payment method or by bank deposit for cash/cheque payments.
- Items incorrectly shipped or damaged in transit have a 6‑day return window; shipping charges for returns may apply and are not refunded.
Storage King plans and pricing
Typical unit examples
Official rates vary by location and are not published uniformly on the Storage King NZ site.
The table below shows third‑party and reported examples for reference only.
| Plan | Price (NZ$) | Period | Features / Notes |
|---|---|---|---|
| Small unit (approx 1.5 m × 1.5 m) | NZ$100 | Monthly | Based on MoneyHub guide for Auckland North Shore |
| Medium unit (approx 3 m × 3 m) | NZ$280 | Monthly | Based on MoneyHub guide for Auckland North Shore |
| Large unit (approx 6 m × 3 m) | NZ$470 | Monthly | Based on MoneyHub guide for Auckland North Shore |
| Existing customer example (unknown size) | NZ$210 → NZ$230 → NZ$258 | Monthly | Observed price increases from May 2024 through Jan 2026 (customer report) |
Your consumer rights in New Zealand
Statutory protections
Consumers in New Zealand have statutory protections that can apply to goods and services purchased from businesses.
Relevant laws include the Consumer Guarantees Act and the Fair Trading Act; these may provide remedies if goods or services are faulty or misrepresented.
Specific rights relevant to Storage King
- Merchandise: 14‑day right to return unused goods in original condition for a full refund (subject to packaging and proof of purchase).
- Rental: Unused prepaid rental fees are refundable when vacating the unit.
- Damaged/incorrect items: 6‑day return window for incorrectly shipped or damaged goods; return shipping costs may apply and are not refunded.
Customer experiences
Positive feedback
Many customers praise friendly staff, clean and secure facilities, easy access and streamlined processes.
Some reviewers specifically mention easy setup and cancellation, clear payment reminders and excellent customer service.
Negative feedback
Common complaints include rapid or unpredictable price increases, concerns about invoice accuracy and unexpected fees.
Some customers report issues updating personal information and dissatisfaction with one‑off setup/admin fees or access constraints.
See sample review sources: Trustpilot NZ and Trustpilot.
Documentation checklist
Essential documents to have
- Rental agreement or tenancy paperwork with unit number.
- Proof of payment and receipts for rental and merchandise purchases.
- Valid photo ID for refunds or returns.
Other helpful items
- Written cancellation notice or email and the date sent.
- Photos of unit condition when vacated and any merchandise being returned.
- Bank details if a refund must be paid by deposit (for cash/cheque refunds).
Common mistakes
Assuming online/self‑service cancellation exists
Many customers assume they can cancel via App Store, Google Play or a web portal, but no public instructions for those routes were found.
If you rely on a platform cancellation without confirming with Storage King, you may still be billed.
Not getting written confirmation or keeping receipts
Failing to obtain written confirmation of vacating or a final receipt can lead to disputes over continued charges.
Also avoid missing deadlines for returns (14‑day vs 6‑day windows) or discarding receipts needed for refunds.
Comparative recap
Quick comparison table
| Action | Refund Likelihood | Timeframe | Evidence Required |
|---|---|---|---|
| Return unused merchandise | High (full refund if condition met) | Within 14 days | Receipt, ID, goods in 'as new' packaging |
| Return damaged or incorrectly shipped goods | Usually available | Within 6 days | Proof of damage/incorrect item; shipping costs not refunded |
| Vacate unit and refund prepaid rent | Yes (unused rent refundable) | When unit is vacated and finalised | Final invoice, proof of payment, bank details if needed |
| Cancel via App Store / Google Play / web | Unknown (no public guidance) | Not publicly documented | Contact Storage King directly; keep written confirmation |
After cancelling
Check refunds and statements
Monitor your bank or card statements to confirm refunds have been processed to the original payment method.
If you paid by cash or cheque and requested a bank deposit, confirm the deposit details and date.
Keep records and follow up
- Keep the final invoice, cancellation confirmation and any correspondence for at least 12 months.
- Contact Storage King if refunds or confirmations are delayed and refer to your documentation when querying the account.
- Useful links: Storage King New Zealand, Trustpilot NZ reviews, Trustpilot reviews.
Address
Primary cancellation mailing address
PO Box 19608, Avondale, Auckland 1746, New Zealand.
In‑person or head office enquiries
If you prefer to visit or need a street address for in‑person queries, check your local site paperwork or Storage King listings for the head office or local facility address.