Storage King

Cancel STORAGE KING online

¿Cuándo desea cancelar?

Al validar, declaro haber leído y aceptado las condiciones generales y confirmo ordenar la oferta promocional de Postclic premium de 48h a NZ$4.12 con un primer mes obligatorio de NZ$109.94, luego NZ$109.94/mes sin compromiso de duración.

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Cancel Storage King | Postclic
Storage King
PO Box 19608
1746 Auckland New Zealand
info@storageking.co.nz
Asunto: Cancelación del contrato Storage King

Señora, Señor,

Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Storage King.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.

Le ruego tome todas las medidas útiles para:
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.

La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.

De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.

Conservo una copia íntegra de esta notificación así como la prueba de envío.

a conservar966649193710
Destinatario
Storage King
PO Box 19608
1746 Auckland , New Zealand
info@storageking.co.nz
REF/2025GRHS4

Cancel Storage King: Easy Method

What is Storage King

Overview

Storage King is a self‑storage provider operating in New Zealand that offers storage units, packing merchandise and facility services.

Services

Services typically include rented storage units of varying sizes, on‑site access and sales of packing merchandise such as boxes and tape.

How to cancel Storage King

Review your agreement first

Check your rental agreement for any specified notice period, fees or steps required to end your tenancy.

Keep a copy of the agreement and any payment receipts before you start the cancellation process.

Recommended cancellation steps

  • Contact your local Storage King site or the account contact shown on your paperwork to confirm local requirements.
  • If you cannot find online cancellation options, prepare a written cancellation request that includes your name, unit number, date you intend to vacate, and contact details.
  • Send the written notice by post to the primary cancellation mailing address: PO Box 19608, Avondale, Auckland 1746, New Zealand.
  • Vacate the unit, return any keys or access cards and request a final inspection and final invoice or receipt.
  • Keep written confirmation of the cancellation and the final receipt for your records.
  • Note: No publicly available information was found about self‑service cancellations via the App Store (iOS), Google Play (Android) or a web portal, so direct contact or written notice is recommended.

What happens when you cancel

Access and vacating

Access to your unit will typically end once you have vacated and returned keys or access devices.

Ensure all items are removed and the unit is left clean to avoid additional charges.

Billing, final invoice and records

The site should provide a final invoice showing any outstanding charges or refund amounts.

Keep copies of the final invoice and cancellation confirmation for your records and future queries.

Will I get a refund?

Refunds for merchandise

  • Unused merchandise (boxes, packaging) can be returned within 14 days if in 'as new' condition with original packaging.
  • A receipt and ID are required; refunds are for the amount paid and depend on the condition and presentation of the goods.

Refunds for rental fees and damaged items

  • Any unused prepaid rental fees are refundable when you vacate the unit; refunds are issued to the original payment method or by bank deposit for cash/cheque payments.
  • Items incorrectly shipped or damaged in transit have a 6‑day return window; shipping charges for returns may apply and are not refunded.

Storage King plans and pricing

Typical unit examples

Official rates vary by location and are not published uniformly on the Storage King NZ site.

The table below shows third‑party and reported examples for reference only.

Plan Price (NZ$) Period Features / Notes
Small unit (approx 1.5 m × 1.5 m) NZ$100 Monthly Based on MoneyHub guide for Auckland North Shore
Medium unit (approx 3 m × 3 m) NZ$280 Monthly Based on MoneyHub guide for Auckland North Shore
Large unit (approx 6 m × 3 m) NZ$470 Monthly Based on MoneyHub guide for Auckland North Shore
Existing customer example (unknown size) NZ$210 → NZ$230 → NZ$258 Monthly Observed price increases from May 2024 through Jan 2026 (customer report)

Your consumer rights in New Zealand

Statutory protections

Consumers in New Zealand have statutory protections that can apply to goods and services purchased from businesses.

Relevant laws include the Consumer Guarantees Act and the Fair Trading Act; these may provide remedies if goods or services are faulty or misrepresented.

Specific rights relevant to Storage King

  • Merchandise: 14‑day right to return unused goods in original condition for a full refund (subject to packaging and proof of purchase).
  • Rental: Unused prepaid rental fees are refundable when vacating the unit.
  • Damaged/incorrect items: 6‑day return window for incorrectly shipped or damaged goods; return shipping costs may apply and are not refunded.

Customer experiences

Positive feedback

Many customers praise friendly staff, clean and secure facilities, easy access and streamlined processes.

Some reviewers specifically mention easy setup and cancellation, clear payment reminders and excellent customer service.

Negative feedback

Common complaints include rapid or unpredictable price increases, concerns about invoice accuracy and unexpected fees.

Some customers report issues updating personal information and dissatisfaction with one‑off setup/admin fees or access constraints.

See sample review sources: Trustpilot NZ and Trustpilot.

Documentation checklist

Essential documents to have

  • Rental agreement or tenancy paperwork with unit number.
  • Proof of payment and receipts for rental and merchandise purchases.
  • Valid photo ID for refunds or returns.

Other helpful items

  • Written cancellation notice or email and the date sent.
  • Photos of unit condition when vacated and any merchandise being returned.
  • Bank details if a refund must be paid by deposit (for cash/cheque refunds).

Common mistakes

Assuming online/self‑service cancellation exists

Many customers assume they can cancel via App Store, Google Play or a web portal, but no public instructions for those routes were found.

If you rely on a platform cancellation without confirming with Storage King, you may still be billed.

Not getting written confirmation or keeping receipts

Failing to obtain written confirmation of vacating or a final receipt can lead to disputes over continued charges.

Also avoid missing deadlines for returns (14‑day vs 6‑day windows) or discarding receipts needed for refunds.

Comparative recap

Quick comparison table

Action Refund Likelihood Timeframe Evidence Required
Return unused merchandise High (full refund if condition met) Within 14 days Receipt, ID, goods in 'as new' packaging
Return damaged or incorrectly shipped goods Usually available Within 6 days Proof of damage/incorrect item; shipping costs not refunded
Vacate unit and refund prepaid rent Yes (unused rent refundable) When unit is vacated and finalised Final invoice, proof of payment, bank details if needed
Cancel via App Store / Google Play / web Unknown (no public guidance) Not publicly documented Contact Storage King directly; keep written confirmation

After cancelling

Check refunds and statements

Monitor your bank or card statements to confirm refunds have been processed to the original payment method.

If you paid by cash or cheque and requested a bank deposit, confirm the deposit details and date.

Keep records and follow up

Address

Primary cancellation mailing address

PO Box 19608, Avondale, Auckland 1746, New Zealand.

In‑person or head office enquiries

If you prefer to visit or need a street address for in‑person queries, check your local site paperwork or Storage King listings for the head office or local facility address.

Servicios de cancelación similares

FAQ

To cancel your Storage King unit, review your rental agreement for any notice period and fees, then contact your local Storage King site to confirm requirements. Prepare a written cancellation request including your name, unit number, and intended vacate date, and send it via registered mail to PO Box 19608, Avondale, Auckland 1746.

Yes, any unused prepaid rental fees are refundable when you vacate the unit. Ensure you return the keys and request a final invoice to process your refund, which will be issued to your original payment method.

You have 14 days to return unused merchandise, such as packing boxes, in 'as new' condition with original packaging. Make sure to keep your receipt and ID as proof when returning items.

Your access to the unit will end once you have vacated it and returned any keys or access devices. Make sure to remove all items and leave the unit clean to avoid additional charges.

Yes, you should send your written cancellation request to PO Box 19608, Avondale, Auckland 1746, New Zealand. Keep a copy of your request for your records.

Advertencia importante sobre las limitaciones del servicio

En aras de la transparencia y prevención, es esencial recordar las limitaciones inherentes a todo servicio de envío desmaterializado, incluso cuando está sellado con fecha y hora, rastreado y certificado. Las garantías se refieren al envío y la prueba técnica, pero nunca al comportamiento, la diligencia o las decisiones del destinatario.

Atención, Postclic no puede:

  • garantizar que el destinatario reciba, abra o tome conocimiento de su e-correo.
  • garantizar que el destinatario trate, acepte o ejecute su solicitud.
  • garantizar la exactitud o completitud del contenido redactado por el usuario.
  • garantizar la validez de una dirección errónea o no actualizada.
  • impedir una contestación del destinatario sobre el alcance jurídico del correo.