Cancel UNSUBBY online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Unsubby service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Unsubby: Easy Method
What is Unsubby
Service overview
Unsubby is an online service that helps users cancel subscriptions and recurring payments by generating and sending cancellation letters to providers on your behalf.
It also offers tracking and confirmation that a cancellation request has been sent and processed for many types of subscriptions.
Who uses it
People who want to stop unwanted subscriptions without navigating multiple provider interfaces often use Unsubby for convenience.
It can act for subscriptions that originate directly with providers as well as provide guidance for app-store subscriptions.
How to cancel Unsubby
Cancel via Unsubby website (recommended for many providers)
- Go to Unsubby.com and fill out the cancellation form with your subscription details.
- Unsubby generates and sends a cancellation letter to the provider, tracks the request, and sends you confirmation when processed.
- This method generally applies to many providers (examples: Shopify merchants, some direct provider subscriptions).
Cancel App Store (Apple) subscriptions
- Unsubby can send a cancellation letter for Apple subscriptions on your behalf if needed.
- Apple subscriptions auto-renew at the end of the billing period; you must cancel before the renewal to stop the next charge.
- There is usually no prorated refund; you keep access until the end of the paid period.
Cancel Google Play subscriptions
- Unsubby can send a cancellation letter, but Google Play subscriptions are typically cancelled through Google Play itself.
- To cancel directly in Google Play: open Settings → Payments & subscriptions → Subscriptions and cancel the relevant subscription.
- Cancellations generally take effect at the end of the current billing cycle and do not usually receive prorated refunds.
What happens when you cancel
Access after cancellation
For most app-store and provider subscriptions, cancellation stops future renewals but you usually keep access until the paid period ends.
Unsubby’s sending of a cancellation letter does not change the provider’s normal access rules unless the provider confirms.
Renewals and timing
Apple and Google subscriptions normally remain active until the end of the current billing cycle; cancelling before renewal prevents the next charge.
If Unsubby sends a letter to a provider, they will track whether the provider acknowledges and stops renewals.
Data and records
Keep copies/screenshots of cancellation confirmations from Unsubby and any emails from the provider as proof of the request.
Unsubby typically sends tracking/status updates; save those messages in case you need to escalate a dispute.
Will I get a refund?
Unsubby’s refund promise
Unsubby offers a 100% refund guarantee for its own service with the statement: "Not satisfied with our service? We will give you a full refund."
This refund applies to fees you paid to Unsubby for using their cancellation service, not to the subscription charged by the provider.
Provider refunds (Apple, Google)
- Apple generally does not refund unused time after you cancel; cancellations stop future renewals but do not usually trigger prorated refunds.
- Google Play also generally does not provide prorated refunds when you cancel mid‑cycle.
Exceptions under New Zealand law
- There is no general 14‑day cooling‑off period for online subscription services in New Zealand.
- If a cancellation falls under a statutory cooling‑off right (for example certain uninvited direct sales), a full refund may be required immediately.
- Consumer rights vary by situation; for door‑to‑door sales a 5 working‑day cooling‑off period can apply, and traders must collect goods within 10 working days if a refund is due.
Unsubby plans and pricing
Plan summary
Below is the currently advertised Unsubby plan and an estimated NZD conversion where noted.
The NZ$ price is an estimate and may differ slightly from actual billing.
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| My Unsubby | NZ$28.50 (estimated from €12.95) | Every 4 weeks | Cancel up to 5 subscriptions every 4 weeks; 7-day free trial |
Pricing notes
The official Unsubby listing shows €12.95 per 4 weeks for the "My Unsubby" plan; NZD shown above is an approximate conversion.
No separate New Zealand price is publicly provided by Unsubby; actual billed NZD may vary with exchange rates and fees.
Your consumer rights in New Zealand
Cooling‑off periods
- There is no general 14‑day cooling‑off period for online subscription services in New Zealand.
- Uninvited direct sales (door‑to‑door, some telemarketing) may have a 5 working‑day cooling‑off period.
- Consumer credit contracts have their own cooling‑off periods (typically 5 - 9 working days depending on disclosure).
Refund and return rights
If a purchase falls within a statutory cooling‑off right (for example certain direct sales), a full refund is typically required immediately.
Traders in those cases must collect goods within a specified period (for example within 10 working days) if a refund applies.
Where to get help
- For practical information, check New Zealand government consumer guidance and dispute resolution options.
- If a provider refuses a lawful refund, you can contact the relevant consumer protection authority or seek dispute resolution advice.
Customer experiences
Positive reports
Many users report that cancelling via Unsubby was easy, quick and convenient.
Common positive comments in reviews note that the service made cancellation "very easy" and "fast and easy".
Negative reports
Some customers have complained about unexpected charges or confusion over payment and fees related to Unsubby or the subscription provider.
Examples from reviews include concerns such as being "charged to stop it" or surprise at cancellation fees, and doubts about whether the cancellation completed.
Documentation checklist
Before you cancel
- Subscription name, provider name, and account email or username.
- Recent receipt or invoice showing the subscription and billing date.
- Payment method details (last four digits of card, payment platform).
After you request cancellation
- Save Unsubby confirmation emails or tracking updates.
- Keep screenshots of the subscription entry in Apple App Store or Google Play if applicable.
- Record dates of cancellation request, any provider responses, and transaction IDs.
Common mistakes
Assuming Unsubby cancels app-store subscriptions directly
Some users expect Unsubby to stop Apple or Google subscriptions instantly; in many cases you must cancel through App Store or Google Play to stop renewals.
Relying solely on a cancellation letter without confirming the provider’s process can leave renewals active.
Missing the renewal window or losing confirmation
For auto‑renewing subscriptions, cancelling after the renewal date will not prevent that charge; always cancel before the renewal date.
Not saving confirmation from Unsubby or the provider can make disputes harder to resolve if charges continue.
Comparative recap
Quick comparison
The table below summarises practical differences between cancel methods and likely outcomes for refunds and timing.
| Method | Who cancels | When it takes effect | Refund likelihood | Notes |
|---|---|---|---|---|
| Unsubby (web service) | Unsubby sends letter on your behalf | Depends on provider response; Unsubby tracks confirmation | Unsubby fees: refundable (100% guarantee); provider refunds depend on provider policy | Convenient for many direct-provider subscriptions; keep confirmations |
| Apple App Store | Cancelled via Apple or Unsubby can send letter | Ends at close of current billing period if cancelled before renewal | Apple generally does not prorate refunds | Cancel in Apple subscriptions settings to stop next charge |
| Google Play | Cancelled via Google Play (recommended) or letter | Ends at close of current billing period if cancelled before renewal | Google generally does not prorate refunds | Cancel in Google Play → Payments & subscriptions → Subscriptions |
After cancelling
Monitor your accounts
Watch your payment method for any unexpected charges after cancellation and keep all confirmation emails.
If a charge appears, contact the provider and keep records of all communications.
Useful links
- Unsubby website
- Apple - manage subscriptions
- Google Play - cancel subscriptions
- New Zealand consumer protection
Address
Registered address
Unsubby’s registered mailing address (not in New Zealand):
Wilhelminaplein 1-40, 3072 DE Rotterdam, South Holland, Netherlands
No New Zealand office
Unsubby does not appear to have a specific New Zealand postal address; contact and service are handled online.
For disputes involving NZ consumers, keep local consumer protection resources in mind when seeking resolution.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.