Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Yourscoreandmore service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Yourscoreandmore: Easy Method
What is Yourscoreandmore
Overview
YourScoreAndMore is an online credit‑reporting / credit‑monitoring service that offers subscription memberships with trial periods and automatic billing.
Subscription model
Memberships include Monthly, 6‑Month, and Annual options and are billed in US dollars. Billing continues automatically until the user cancels.
How to cancel Yourscoreandmore
Primary cancellation methods
- Email: contact support@yourscoreandmore.com and request cancellation, keeping a copy of your sent message.
- Phone: call customer support at (800) 950‑1840 to request cancellation; note the time, date and name of the agent.
- Contact form: use the site’s Contact‑Us form (visit the secure site) and state you wish to cancel immediately.
Practical step‑by‑step
- 1) Find your account details: subscription plan, registration email, and transaction dates.
- 2) Contact support by email and phone (use both if possible) and state “Please cancel my subscription immediately.”
- 3) Save confirmations: keep replies, screenshots, call notes and any cancellation IDs.
- 4) Monitor your card or PayPal for further charges for at least one billing cycle and follow up if billing continues.
- 5) If online cancellation fails, escalate: ask for written confirmation or submit a formal complaint to your bank or consumer agency if required.
What happens when you cancel
Access after cancellation
Cancellation typically stops future automatic billing but does not always remove access immediately. Access rules depend on the plan and the company’s terms.
Renewals and data
Memberships auto‑renew until cancelled per the Terms of Use. Your account data may remain on file; request deletion explicitly if desired.
Will I get a refund?
Official policy
The Terms of Use do not promise a general refund policy and set out automatic billing after trials. Refunds are not guaranteed by the posted terms.
Exceptions and reported practice
- Some records show refunds issued as a one‑time courtesy after contacting support and completing a refund application.
- Pre‑authorisations (holds such as small verification amounts) are not actual charges and are generally not refundable because they are not completed transactions.
- Users report inconsistent outcomes: some receive refunds, others are told refunds are not provided or must complete burdensome procedures (mail/fax forms).
Yourscoreandmore plans and pricing
Plans at a glance
The company lists prices in US dollars. Final NZD cost will depend on exchange rates and the billing processor used.
Pricing table
| Plan | Price (USD) | Billing Period | Key feature |
|---|---|---|---|
| Monthly Membership (after 7‑day trial) | US$39.94 | Monthly | Full access after trial; auto‑renews monthly until cancelled |
| 6‑Month Membership | US$99.00 | Every six months | Billed after 14‑day trial; renews every six months |
| Annual Membership | US$179.00 | Annual | One‑time annual fee; does not auto‑renew |
Your consumer rights in New Zealand
Fair Trading Act and expectations
Under the Fair Trading Act, suppliers must provide clear, truthful information about services and pricing. Misleading or deceptive statements about trials and billing may breach the Act.
Remedies and complaints
- Complain to the Commerce Commission or Consumer NZ if you suspect misleading conduct.
- Use the Disputes Tribunal for unresolved disputes under its monetary limits, or contact your bank/card issuer to dispute unauthorised or recurring charges.
- If a company uses hard‑to‑cancel subscriptions, you may seek remedies or request assistance from consumer protection agencies.
Customer experiences
Positive reports
A small number of customers reported satisfactory information and that cancellations were eventually processed when they escalated the request.
Negative reports
- Many reviewers report being charged after a $1 trial and then experiencing difficulty cancelling.
- Complaints include online cancellation failures, recurring charges after cancellation attempts, and burdensome refund procedures.
Documentation checklist
What to collect before contacting support
- Account email, username, and plan details (trial start date, billing dates).
- Payment receipts or card/PayPal transaction records showing charges.
- Screenshots of account pages, terms of use, and any failed cancellation attempts.
What to keep after cancellation
- All email replies from support, call notes with dates/times/agent names, and any cancellation confirmation or reference number.
- Bank or PayPal statements showing continued billing (if any) for dispute evidence.
Common mistakes
Assuming online cancel buttons always work
Users frequently assume the website’s cancel link will stop billing immediately. Reviews indicate the online interfaces can fail or lead to dead‑end pop‑ups.
Not recording cancellation attempts
Failing to keep written confirmation or call notes makes it harder to dispute further charges. Always save emails and take screenshots.
Comparative recap
Quick comparison
The table below summarises the key differences between plans, billing behaviour and typical refund likelihood based on available records.
Comparison table
| Plan | Price (USD) | Auto‑renew | Trial | Refund likelihood (reported) |
|---|---|---|---|---|
| Monthly | US$39.94 | Yes | 7‑day (then billed) | Low to mixed - sometimes courtesy refunds |
| 6‑Month | US$99.00 | Yes (every 6 months) | 14‑day (billed after trial) | Low to mixed - may require refund application |
| Annual | US$179.00 | No (listed as one‑time) | - | Low to mixed - dependent on support discretion |
After cancelling
Monitor your accounts
- Check your bank or PayPal statement for at least one billing cycle to ensure no further charges appear.
- If you still see charges, contact support immediately and escalate with your bank if necessary.
Helpful links and next steps
- YourScoreAndMore Terms of Use - for billing and membership terms.
- New Zealand Commerce Commission - guidance on unfair trading practices.
- Consumer Protection (MBIE) - rights and complaint options in New Zealand.
- Contact your bank or card issuer to dispute unauthorised or recurring charges if support does not resolve the issue.
Address
Postal address (US headquarters)
YourScoreAndMore.com Attention: Legal and Accounting Department
310 North Westlake Blvd., Suite 200, Thousand Oaks, CA 91362, United States
Support contact
Email: support@yourscoreandmore.com
Phone: (800) 950‑1840
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.