Cancel AFTERSHOOT online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Aftershoot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Aftershoot: Easy Method
What is Aftershoot
Overview
Aftershoot is an AI-powered photo culling and editing assistant designed to speed up photographers' workflows.
It uses machine learning to select, sort and apply editing presets so users can spend less time on repetitive tasks.
Main features
Key features include AI culling, automated edits, custom AI profiles and marketplace editing styles.
Plans vary by features such as number of custom profiles, device support and priority onboarding.
How to cancel Aftershoot
Cancel if you subscribed via App Store or Google Play
- Open the App Store or Google Play on the device used to subscribe.
- Find Aftershoot in your subscriptions list and choose Cancel Subscription.
- Cancellation will take effect at the end of the current billing period.
- For platform-specific guidance see Aftershoot Terms: aftershootapp.com/terms-of-service.
Cancel if you subscribed via third-party payment vendor
- Log in to the third-party payment provider (for example, PayPal) used for the subscription.
- Locate the recurring payment or subscription to Aftershoot and cancel through that vendor.
- Cancellation takes effect at the end of the current billing period unless the vendor states otherwise.
Cancel web (direct) subscriptions through Aftershoot
- Sign in to your Aftershoot account in a browser or the web app.
- Go to Account or Subscription settings and choose Cancel or Pause.
- Annual subscriptions can be paused for up to three months once per subscription cycle.
- After cancelling, you retain access until the period ends. For details see: support.aftershoot.com.
What happens when you cancel
Access and billing
Cancellation stops future charges but does not immediately remove access; you can use the service until the current billing period ends.
If you subscribed through a store or third-party vendor, cancellation must generally be completed through that platform.
Data and AI profiles
For Pro & Max web subscriptions, custom AI Profiles and machine-learnings are deleted upon cancellation unless you pay US$4/month to store them.
If you need to preserve profiles, opt into the paid storage option before cancelling or export settings where possible.
Pause option
Web annual subscribers may pause their plan for up to three months once per cycle instead of cancelling.
Pausing keeps the subscription active after the pause period and can be an alternative to immediate cancellation.
Will I get a refund?
General refund policy
Aftershoot does not promise general refunds; cancellation normally stops future billing and does not automatically entitle you to a refund for unused time.
No explicit 14-day general refund policy is stated in Aftershoot’s Terms or Help Center.
Exceptions and platform rules
- App-store subscribers in some regions (EU/UK via Apple) may use platform-specific 14-day cancellation or refund rules; check your app store policies.
- Third-party vendor rules (for example PayPal) may provide dispute or refund options depending on payment terms.
- Statutory rights in your jurisdiction may affect eligibility for remedies - see New Zealand rights below.
Aftershoot plans and pricing
Pricing summary
Below are the publicly listed US prices and plan features. Prices are shown in USD.
Local taxes, store pricing and currency conversion to NZD may apply at purchase.
| Plan | Price | Period | Features |
|---|---|---|---|
| Selects | US$15/month or US$120/year | Monthly/Annual | Unlimited AI culling only |
| Essentials | US$25/month or US$240/year | Monthly/Annual | Unlimited AI culling + editing (marketplace styles) |
| Pro | US$48/month or US$480/year | Monthly/Annual | Everything in Essentials + 1 custom AI profile, crop/straighten/masking |
| Max | US$72/month or US$720/year | Monthly/Annual | Everything in Pro + 5 custom AI profiles, priority onboarding, 2 devices |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA, services must be provided with reasonable care and skill and be fit for their stated purpose.
If Aftershoot fails to provide the expected service, you may be entitled to remedies such as repair, cancellation or refund under NZ law.
No general cooling-off period
There is no general statutory 'cooling-off' period for digital services in New Zealand unless specifically offered by the seller.
Some direct selling codes or credit contracts can create limited cancellation rights - check the contract and payment method terms.
How to rely on your rights
- Keep proof of purchase and records of the issue you experienced.
- Contact Aftershoot support describing the problem and the remedy you seek.
- If unresolved, you may seek help from consumer advocacy services in NZ or take further action under the CGA.
Customer experiences
Positive feedback
Many customers praise Aftershoot for saving substantial time in culling and editing workflows.
Reviewers also highlight strong AI accuracy and efficient automation as major benefits.
Support and service
Support and customer service are frequently described as fast, friendly and helpful in reviews.
Users report real-person responses and effective problem resolution from Aftershoot’s support team.
Negative feedback
There are few recurring negative complaints in New Zealand Trustpilot summaries; very low numbers of 1-star reviews are reported.
Common small issues relate to individual expectations about AI results or account management rather than systemic faults.
Documentation checklist
Before you contact support
- Purchase confirmation or receipt showing plan and date.
- Account email and subscription ID (if available).
- Payment method details (App Store, Google Play, PayPal, credit card).
Problem-specific items
- Screenshots of subscription settings or cancellation screens.
- Examples of service issues (export errors, AI profile loss) and timestamps.
- Any correspondence with Aftershoot support for reference.
Common mistakes
Cancelling in the wrong place
Users often try to cancel via the Aftershoot website when their subscription was purchased through Apple or Google.
This can leave the subscription active because app-store subscriptions must be cancelled through the store.
Assuming automatic refunds
Some customers expect an automatic refund for unused time after cancellation; Aftershoot generally does not guarantee refunds.
Always check app-store rules, third-party vendor policies and your statutory rights before assuming a refund.
Not preserving AI profiles
Pro and Max users who cancel without choosing the US$4/month storage risk losing custom AI Profiles and machine-learnings.
If your profiles are important, enable paid storage or export settings before cancelling.
Comparative recap
Quick comparison
Use the table below to compare cancellation method, refund likelihood and data retention across subscription types.
| Aspect | App Store / Google Play (Self-service) | Web Direct (Aftershoot) |
|---|---|---|
| How to cancel | Cancel via App Store / Google Play subscription settings. | Cancel or pause in Account > Subscription on Aftershoot web app. |
| When cancellation takes effect | End of current billing period. | End of current billing period; annual pause available (up to 3 months). |
| Refund likelihood | Subject to app-store rules; no general guarantee from Aftershoot. | No general refunds promised; exceptions depend on local/contractual rights. |
| Data retention | Data management follows Aftershoot policies; verify via account settings. | Pro/Max custom AI Profiles deleted on cancel unless US$4/month storage is paid. |
After cancelling
Next steps
Keep any confirmation of cancellation and check the end date of your access in account settings or store subscription details.
If you need to preserve AI profiles, consider paying the storage option before the subscription ends.
Useful links
- Terms of Service: aftershootapp.com/terms-of-service
- Subscription management help: support.aftershoot.com
- Pricing explanation: aftershoot.com/blog/aftershoot-pricing-tiers
- Consumer rights in NZ: consumer.org.nz - Consumer Guarantees Act
Address
Corporate postal address
If you need to send formal cancellation correspondence, you can use Aftershoot’s US corporate address.
Aftershoot Pvt Ltd., 16192 Coastal Hwy, Lewes, Delaware 19958, United States
Support contact
For account-specific issues, contact Aftershoot support through the Help Center linked above.
Include your purchase details and problem description for faster resolution.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.