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Cancel AMOAPPS
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I hereby notify you of my decision to terminate the contract relating to the Amoapps service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Amoapps: Easy Method
What is Amoapps
Overview
Amoapps (operated by amo / Amoapps Limited) offers mobile fitness and nutrition services through apps and web subscriptions.
Subscriptions and in-app purchases provide access to workout plans, meal plans and related premium features.
Where it operates
Purchases commonly occur via the Apple App Store or Google Play store, and some subscriptions may be sold directly via a web checkout.
Legal and refund processes can differ depending on whether the purchase was made through a marketplace or directly with Amoapps Limited.
How to cancel Amoapps
If you subscribed via a mobile app store
- Open the subscription management for the store you used (Apple App Store or Google Play).
- Find the Amoapps subscription and choose Cancel Subscription in the store interface.
- Do not rely on deleting the app - removing the app does not stop billing.
- Apple and Google handle cancellation and any marketplace refund requests.
If you subscribed via the web (directly with Amoapps Limited)
- Log in to your online Amoapps account and use any available subscription or billing controls to cancel.
- If no online control is available, email Amoapps customer support with your subscription details to request cancellation.
- As a last resort, send a formal cancellation letter to the company address and keep proof of dispatch.
- Expect cancellations to often take effect at the end of the current paid billing period and confirmation may take several days up to ~30 days.
What happens when you cancel
Access and billing
Cancelling stops future automatic renewals, but access typically continues until the end of the period you already paid for.
Billing already processed for the current period is usually not reversed automatically unless a refund is approved by the marketplace or vendor.
Data and account
Your account and in-app data are generally retained unless you request deletion; retention policies vary by provider.
Contact Amoapps support if you want account deletion or data export; keep copies of important information before requesting removal.
Will I get a refund?
Marketplace purchases (App Store / Google Play)
- There are normally no automatic refunds once paid services are delivered immediately; refunds depend on Apple or Google policies.
- If you purchased via the App Store or Google Play, use the store’s refund procedures to request a refund.
- Deleting the app does not trigger a refund; marketplace support handles disputes and refund decisions.
Web purchases and exceptions
- If you subscribed directly on the web, refund possibilities depend on Amoapps Limited’s terms and local consumer law.
- A 14-day cooling-off right (as used in some jurisdictions) may apply in limited circumstances where digital content has not yet been supplied, but this can be waived once you agree to immediate access.
- For details see the vendor terms: Amoapps Terms of Service and the cancellation guide referenced by third parties: Postclic Amoapps cancellation guide.
Amoapps plans and pricing
Current plans
The table below summarises typical plans and prices shown in USD; regional pricing in NZD will vary by store and exchange rates.
Pricing notes
Prices displayed in the New Zealand App Store may appear in USD as shown and will convert to NZD at Apple/Google rates.
Check the store listing or your purchase receipt for the exact local currency amount charged.
| Plan | Price | Period | Features |
|---|---|---|---|
| 1 Month | US$39.99 | Monthly | Full access subscription |
| Meal plan | US$13.99 | One-time add-on | Nutrition plan only |
| 3 Months | US$69.99 | Quarterly | Full access subscription |
| 6 Months | US$99.99 | Semi-Annual | Full access subscription |
| 1 Year | US$99.99 | Annual | Full access subscription |
| Workout & Meal plan bundle | US$33.99 | One-time bundle | Combined workout and meal plan |
| Workout & Meal plan bundle | US$50.99 | One-time bundle | Alternate combined workout and meal plan |
| 1-Month Workout & Meal plan | US$39.99 | Monthly bundle | Workout and meal plan for one month |
| 1-Year Meal plan | US$39.99 | Annual | Nutrition plan only for one year |
Your consumer rights in New Zealand
Key NZ laws
In New Zealand your rights are mainly protected by the Consumer Guarantees Act (CGA) and the Fair Trading Act.
Digital services must be as described, fit for purpose and not misleading; remedies are available if the service is faulty or misrepresented.
How to use your rights
- Contact the seller first with evidence and request a remedy (repair, replacement, refund or compensation) as appropriate.
- If you bought via the App Store or Google Play, follow their dispute processes and keep evidence of your contact with the developer.
- Seek advice from Consumer Protection or Citizens Advice services in NZ if the seller does not resolve the issue.
Customer experiences
Common complaints
Some user reports describe difficulty obtaining refunds, especially where sellers cite their terms and payments were via in-app marketplaces.
A notable complaint thread reports frustration with PayPal and refund disputes when add-ons or charges were unexpected.
Positive notes and balance
Verified positive reviews were not provided in the available data, so balance is based on general marketplace behaviour.
Marketplaces (Apple/Google) and banks sometimes intervene successfully, so persistence with proper evidence can help.
Documentation checklist
Essential documents
- Receipt or order confirmation showing plan name, date and amount charged.
- Subscription ID, App Store/Google Play purchase history entry or screenshot.
- Account email and username used with Amoapps.
Optional supporting items
- Screenshots of subscription status in the app or store management screen.
- Email correspondence with Amoapps or marketplace support.
- Bank or PayPal transaction records showing charges and refunds.
Common mistakes
Cancelling incorrectly
A common error is deleting the app instead of cancelling the subscription in the App Store or Google Play account settings.
Another mistake is assuming merchant contact alone will stop marketplace billing - you must cancel via the store for store purchases.
Assuming automatic refunds or rights
Expecting an automatic refund after cancellation is another frequent misunderstanding; refunds are not automatic and depend on the vendor or marketplace policies.
Also, assuming a 14-day refund applies universally can lead to disappointment - regional laws and immediate-delivery waivers affect entitlement.
Comparative recap
Quick comparison
This table summarises the main practical differences between purchase routes and expected outcomes.
What to do next
Use the row that matches your purchase method to select the correct cancellation and dispute path.
| Method | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Apple App Store | Cancel via Apple subscription settings (not the app). | Depends on Apple's refund policy; possible but not guaranteed. | Apple handles billing and refunds; deleting the app does not cancel. |
| Google Play | Cancel via Google Play subscriptions in your account. | Depends on Google Play policy; request via store support. | Google manages charges and dispute resolution for Play purchases. |
| Direct Web Purchase | Cancel in your online account, email support, or send a cancellation letter. | Varies by vendor terms and local consumer law; may be more flexible in NZ. | Keep written proof; cancellations often take effect at period end. |
After cancelling
What to check
Confirm you received cancellation confirmation by email or on-screen and keep a copy for records.
Verify your next billing statement or payment method to ensure no further renewals occur.
Useful links
- Amoapps Terms of Service
- Postclic cancellation guide for Amoapps Limited
- Apple: Manage subscriptions
- Google Play: Cancel subscriptions
- Consumer.org.nz (New Zealand consumer advice)
Address
Company address
AMAYOAPPS LTD
Constace Street, International House E16 2DQ, London, United Kingdom
Notes on jurisdiction
The primary address available is in the UK; legal terms and contact details may reference Amoapps Limited in the UK.
If you are in New Zealand, local consumer laws apply for web purchases, but marketplace purchases remain subject to the platform's processes.