Cancel ARTGEN AI online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Artgen Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Artgen Ai: Easy Method
What is Artgen Ai
Overview
Artgen Ai refers broadly to AI-powered art generation services and apps available to New Zealand users, including providers such as ArtGuru AI (artguru.ai) and a separate service known as ArtGen (art-gen.ai).
Primary features
Typical features include AI image generation, credits or subscription access, and sometimes writing assistance bundled with art tools.
Delivery can be immediate (downloads or credits), and access methods may vary between web, iOS App Store, and Google Play.
How to cancel Artgen Ai
Cancel via iOS App Store
- Open the App Store on your iPhone or iPad and tap your profile icon.
- Choose Subscriptions, find the subscription (e.g., ArtGuru AI), and tap Cancel Subscription.
- Follow on-screen prompts to confirm cancellation; refunds are handled separately by Apple.
Cancel via Google Play
- Open the Google Play Store app on your Android device and tap your profile icon.
- Tap Payments & subscriptions → Subscriptions, select the subscription, and tap Cancel subscription.
- Follow the prompts to confirm; Google handles refunds for Play purchases when applicable.
Cancel web-based subscriptions
- Log in to the provider’s website (for example, artguru.ai) and look for Account, Billing or Subscription settings.
- Use the provider’s cancellation option if available, or follow their Refund Policy instructions.
- If no web option exists, contact support directly (for ArtGuru AI: support@artguru.ai).
What happens when you cancel
Access after cancellation
Most subscriptions remain active until the end of the current billing period; you typically retain access until that date.
If credits or downloads were delivered immediately, access to those items often remains even after cancellation, depending on provider terms.
Renewal and billing
Automatic renewals stop after cancellation, preventing future billing at the next cycle.
If you cancel through an app store, the store controls the billing stop; the provider cannot cancel store-subscriptions for you.
Data and account retention
Account data and generated content retention policies vary by provider; check the provider’s terms or privacy policy for specifics.
If you need data removed, contact the provider’s support and request deletion following their stated process.
Will I get a refund?
General refund rules
Refund eligibility depends on how you purchased the subscription: app stores usually handle refunds for in-app purchases.
Web purchases may be eligible under a provider’s refund policy, if one exists.
ArtGuru AI specifics
- Purchases made via the iOS App Store or Google Play: refunds and cancellations must be handled through the respective store; ArtGuru cannot process those refunds directly.
- Web purchases: refunds are governed by ArtGuru AI’s Refund Policy or by contacting support@artguru.ai.
ArtGen (art-gen.ai) specifics
- No publicly available refund policy was found for ArtGen; user reports indicate difficulty obtaining cancellations.
- Given the lack of formal terms, refunds may be hard to secure; document all contacts if you pursue a refund or dispute.
Artgen Ai plans and pricing
Available plans (estimated NZD)
The following price estimates are based on USD App Store pricing converted to NZD and may differ in the App Store due to GST and rounding.
Notes on pricing accuracy
Actual NZD pricing appears in the App Store when accessed from a New Zealand locale and may include taxes or different rounding.
| Plan | Price (approx NZD) | Period | Features |
|---|---|---|---|
| ArtGen Pro Monthly | ≈ NZ$21.10 | Monthly | AI art generation, writing assistance |
| ArtGen Pro Yearly | ≈ NZ$97.50 | Annual | Same as monthly, billed yearly |
Your consumer rights in New Zealand
Relevant laws
Key consumer laws include the Consumer Guarantees Act 1993 and the Fair Trading Act in New Zealand.
These laws protect against misrepresentation and require services to be provided with reasonable care and skill.
Digital content and immediate delivery
For immediately delivered digital content (such as credits or generated art), statutory cancellation rights can be limited if the service is provided and accepted.
No specific NZ consumer digital rights for ArtGen were found; individual outcomes may vary by case and provider terms.
Practical steps if you have a dispute
- Keep receipts, screenshots, subscription details and any correspondence with the provider.
- Raise the issue with the provider first; if unresolved, consider contacting Consumer Protection or the Commerce Commission for guidance.
Customer experiences
Reported negative experiences
A Trustpilot review (20 December 2025) reported that cancelling an ArtGen subscription was “Impossible to cancel,” describing the service as a “Bait and switch!”.
That report suggests possible problems with cancellation processes or unclear terms for that provider.
Provider responsiveness
ArtGuru AI provides clear guidance that app-store subscriptions must be cancelled through the App Store or Google Play, and web refunds via their policy or support email.
User experiences vary; store-handled subscriptions tend to rely on store support, while web-based support depends on the provider’s responsiveness.
Documentation checklist
What to collect before you cancel
- Proof of purchase (receipt from App Store, Google Play, or web invoice).
- Account email or username associated with the subscription.
- Subscription ID or plan name and billing cycle dates.
What to save when disputing a charge
- All email exchanges and support tickets with timestamps.
- Screenshots of subscription pages, billing entries, and any cancellation attempts.
- Reference numbers from the App Store or Google Play refund requests.
Common mistakes
Canceling in the wrong place
A common error is attempting to cancel a subscription through the provider’s website when the purchase was made via the App Store or Google Play.
App-store purchases must be cancelled through the respective store; the provider cannot cancel those for you.
Missing documentation
Users sometimes fail to keep receipts, subscription IDs, or copies of correspondence, which weakens refund or dispute chances.
Always collect and store relevant evidence before and after attempting cancellation.
Assuming immediate refunds
Many users expect automatic refunds after cancelling; however, refunds depend on the store policy or the provider’s refund policy and are not guaranteed.
Expect that access may continue until the end of the billing period even after cancellation.
Comparative recap
At-a-glance comparison
The table below summarises cancellation, refund and pricing information for ArtGuru AI and ArtGen based on available data.
How to read this table
Use the table to decide whether to buy via web or app stores and where to direct cancellation or refund requests.
| Provider | How to cancel | Refund handling | Approx NZ pricing | Reviews / Issues |
|---|---|---|---|---|
| ArtGuru AI (artguru.ai) | iOS/Google Play: cancel via store. Web: cancel via account or contact support. | App-store purchases: refunds via App Store/Google Play. Web: via ArtGuru refund policy or support (support@artguru.ai). | Varies by store; web pricing not specified here. | Clear guidance in Terms of Service about store-handled cancellations. |
| ArtGen (art-gen.ai) | Unclear from public information; user reports indicate cancellation may be difficult or impossible. | No publicly available refund policy; refunds appear difficult per user feedback. | ArtGen Pro Monthly ≈ NZ$21.10; Yearly ≈ NZ$97.50 (estimates based on USD store prices). | Trustpilot review (20 Dec 2025) reports “Impossible to cancel” and describes a bait-and-switch experience. |
After cancelling
What to check immediately
- Confirm cancellation via email or in your App Store / Google Play subscription list.
- Verify that no further charges are scheduled and save confirmation screenshots.
If you need further help
- Contact the provider’s support (for ArtGuru AI: support@artguru.ai).
- If the purchase was via an app store, use Apple or Google support pages to request refunds or raise disputes.
- Read New Zealand consumer guidance at the Commerce Commission: comcom.govt.nz.
Address
Physical address information
No New Zealand postal address for cancelling “Artgen Ai” was found in the available public information.
There appears to be no NZ-based mailing address provided by these services for cancellation.
How to contact instead
- Use in-app subscription controls in the iOS App Store or Google Play to cancel store purchases.
- For web issues, contact the provider’s support email (for ArtGuru AI: support@artguru.ai), and retain copies of correspondence.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.