Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Beautiful.Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Beautiful.Ai: Easy Method
What is Beautiful.Ai
Overview
Beautiful.Ai is a cloud-based presentation tool that helps users create visually consistent slides quickly using templates and AI-assisted features.
It is offered as a subscription service with individual Pro plans and team plans, plus one-off presentation purchases.
Primary features
Core features include AI content generation, brand styling, image generation, PowerPoint import/export and analytics for viewers.
Plans vary by billing period and collaboration features for teams.
How to cancel Beautiful.Ai
Cancel a web (direct) subscription
- Sign in to your Beautiful.Ai account on a desktop or laptop.
- Open your Profile and go to the Billing section.
- Downgrade to the Basic plan to cancel your Pro subscription - you will keep Pro access until the end of the current billing cycle.
- See the official steps: How do I cancel my Pro subscription?
Cancel via mobile app stores (iOS / Android)
- App Store (iOS): Beautiful.Ai provides no official in-app guidance; typically cancel through Apple subscription settings in your Apple ID.
- Google Play (Android): No official guidance found; typically cancel from the Subscriptions section in the Google Play app.
- If you cannot cancel through the store, contact Beautiful.Ai support via their help centre for assistance.
What happens when you cancel
Access after cancellation
If you cancel a paid Pro subscription by downgrading to Basic, you will retain Pro features until the end of your current billing period.
After the billing period ends, your account will revert to the Basic (free) tier with reduced features.
Renewal and data
Auto-renewal stops for the cancelled plan at the end of the billing cycle, so you will not be charged again after that period unless you resubscribe.
Your account and stored presentations typically remain accessible on the free tier; export or backup important files before downgrading if you need them offline.
Will I get a refund?
Official refund policy
Annual subscriptions: May be eligible for a partial refund if you request it within 24 hours of the initial purchase or renewal; refunds are subject to a processing fee.
Monthly subscriptions: The official policy states monthly subscriptions are non-refundable.
Exceptions and timing
- If you cancel after a trial has converted to a paid plan or after a renewal, the company states the full monthly charge may apply.
- The 24‑hour partial refund window for annual plans is narrow; beyond that, refunds are unlikely per published policy.
- There is no mention in the published policy of New Zealand-specific 14‑day statutory rights.
Beautiful.Ai plans and pricing
Summary of current plans
Below are approximate New Zealand dollar prices converted from USD (conversion noted below).
Prices are approximate and may vary with exchange rates and regional taxes.
Pricing table
| Plan | Price (approx. NZ$) | Period | Key features |
|---|---|---|---|
| Pro (Individual) - annual | NZ$20.90 /mo (NZ$250.80 /year) | Annual billing (monthly equivalent) | Unlimited AI content, brand styling, AI image generation, PPT import/export, analytics, 300+ Smart Slides |
| Pro (Individual) - monthly | NZ$78.40 /mo | Monthly | Same as Pro annual; billed month-to-month |
| Team - annual | NZ$69.40 /user /mo (NZ$833 /year /user) | Annual billing (monthly equivalent) | Pro features plus collaboration workspace, live editing, libraries, version control, analytics |
| Team - monthly | NZ$87.10 /user /mo | Monthly | Same as Team annual; billed month-to-month |
| Single Presentation | NZ$78.40 (one-time) | One-time | Purchase a single presentation creation |
Note: Converted using an approximate rate of 1 USD = 1.742 NZD (as of Jan 15, 2026).
Your consumer rights in New Zealand
Overview of New Zealand consumer law
New Zealand consumer protection law gives consumers rights to remedies for misleading representations and unfair commercial practices.
Statutory protections can include access to remedies when goods or services are not as described or where businesses use unfair terms or misleading conduct.
How it may apply to Beautiful.Ai users
- Beautiful.Ai’s published refund window (24 hours for annual plans) is narrow and does not reference any New Zealand statutory cooling‑off period.
- If you believe you were misled, charged after cancelling, or denied a lawful remedy, you can contact Consumer NZ or the Commerce Commission for guidance.
- Consumer advocacy bodies can advise on escalation steps and whether a formal complaint is warranted.
Customer experiences
Positive feedback
Many users praise Beautiful.Ai for speed and visually appealing templates that simplify slide creation.
Reviewers highlight time savings and ease of use for business presentations; see examples on Trustpilot.
Negative feedback
- Several users report unexpected charges after cancelling free trials or subscriptions.
- Common complaints include difficulty obtaining refunds and slow or unresponsive customer support.
- Some reviewers describe confusing pricing or “dark pattern” experiences when upgrading or switching billing cycles.
Documentation checklist
What to gather before contacting support
- Account email and username associated with Beautiful.Ai.
- Order number, receipt, or billing statement showing the charge.
- Screenshots of cancellation screens, subscription status, and any error messages.
Where to provide documentation
- Attach gathered documents when submitting a support request via Beautiful.Ai’s help centre.
- Include dates and times of cancellation attempts and any correspondence with support.
- If escalating externally, keep copies for complaints to Consumer NZ or the Commerce Commission.
Common mistakes
Typical errors users make
Many users assume cancelling a trial in the app automatically stops billing when the subscription was originally purchased via the website.
Others rely on an immediate refund expectation after cancelling, but published policy restricts refunds for monthly plans.
How to avoid these mistakes
Always confirm the subscription origin (web vs App Store) and keep screenshots of your cancellation confirmation.
Check billing statements after the expected cancellation date and contact support promptly if charges continue.
Comparative recap
Quick comparison overview
The table below summarizes cancellation and refund differences between direct web subscriptions and app-store purchases.
Use it to decide where to manage your subscription and where to seek a refund if needed.
Comparison table
| Channel | How to cancel | Refund policy (per official guidance) | Notes / Ease |
|---|---|---|---|
| Web (direct subscription) | Downgrade to Basic in Billing in your online Profile (requires desktop/laptop). | Annual: possible partial refund within 24 hours (processing fee). Monthly: non-refundable. | Direct control via account; retains Pro until period end. Official support article available. |
| App Store (iOS) | Cancel through Apple subscription settings (no official Beautiful.Ai guidance found). | Subject to App Store refund processes; Beautiful.Ai provides no specific policy for iOS purchases. | Must use Apple’s subscription management and refund channels; Beautiful.Ai support may be limited for store purchases. |
| Google Play (Android) | Cancel through Google Play Subscriptions (no official Beautiful.Ai guidance found). | Subject to Google Play refund rules; Beautiful.Ai’s published policy does not cover Play purchases explicitly. | Use Google Play support for refunds or subscription management; verify whether charge was processed via Play or directly. |
After cancelling
Immediate steps to take
- Save confirmation screenshots and check your email for any cancellation messages.
- Monitor your card or bank statement for charges after the cancellation effective date.
- If you paid annually and believe you meet the 24‑hour refund window, submit a refund request promptly.
Further escalation options
- Submit a support request through Beautiful.Ai’s help centre: Beautiful.Ai Help Centre.
- If you are in New Zealand and believe your statutory rights were affected, consider contacting Consumer NZ or the Commerce Commission for advice.
Address
Registered office
Beautiful Slides, Inc.
251 S. Van Ness Ave., Ste 3, San Francisco, California 94103, United States
Notes on contacting from New Zealand
Beautiful.Ai does not appear to have a New Zealand-specific postal address; cancellation and support are handled online or by contacting their support channels.
For billing disputes, use the Help Centre and retain documentation; if unresolved, consider consumer advocacy or regulatory escalation in New Zealand.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.