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Cancellation service #1 in New Zealand
Invoice Home is a web and mobile service for creating, sending and managing invoices using templates and simple tools.
It offers a free starter tier and paid in-app purchases for higher or unlimited invoicing capacity.
Small businesses, contractors and freelancers use Invoice Home for quick invoice creation and professional layouts.
The service is available via the Invoice Home website and as apps on the Apple App Store and Google Play.
Cancellation typically prevents future billing but usually leaves access to paid features until the end of your current paid period.
Check your subscription expiry date in account settings or the app store receipt.
Turning off auto‑renew stops the next billing cycle; it does not usually issue an immediate refund for the period already paid.
If you subscribed through Apple or Google, those stores handle billing and renewals directly.
Your saved invoices and account data often remain accessible after cancellation, but policies vary and you should export important records.
Always back up or download invoice PDFs and customer lists before service changes.
There is no explicit refund policy published on Invoice Home help or terms pages; the default assumption is fees are non‑refundable unless stated otherwise.
Because Invoice Home’s public pages do not provide specific refund timelines, treat refunds as conditional and case‑by‑case.
The following table summarises the commonly reported local plans and in‑app pricing seen in the NZ App Store.
Prices and plan names may change; always verify in‑app or on the store listing before purchase.
| Plan | Price (NZ) | Period | Features |
|---|---|---|---|
| Free (Starter) | NZ$0.00 equivalent | Monthly (free tier) | Free up to US$1,000 invoicing in past 30 days |
| Unlimited Plan | NZ$11.99 (local equivalent) | Monthly | Unlimited invoicing via mobile app; removes invoice limits |
New Zealand consumers have protections under the Consumer Guarantees Act and related laws which can override vendor “no refund” statements.
These laws provide remedies for faulty or misrepresented services and unacceptable practices.
A common error is cancelling the app inside the Invoice Home app but not cancelling the subscription in the App Store or Google Play.
Always verify the subscription source and cancel through the store that processed the payment.
Users sometimes expect immediate refunds or loss of access; in many cases paid access continues until the end of the paid period and refunds are not automatic.
If you need an immediate stop to charges, contact the app store or your bank after cancelling to understand options.
The table below compares cancel and refund handling across subscription sources for Invoice Home.
| Item | Website subscription | Apple App Store | Google Play |
|---|---|---|---|
| How to cancel | Cancel on Invoice Home account settings page | Cancel in iOS Settings or reportaproblem.apple.com | Cancel in Google Play Store > Subscriptions |
| Who processes cancellation | Invoice Home (prevent next billing) | Apple processes cancellation and refunds | Google processes cancellation and refunds |
| Refunds | No public refund policy; assume non‑refundable unless stated | Subject to Apple policy and NZ consumer law | Subject to Google policy and NZ consumer law |
| Consumer rights | NZ law may provide remedies despite “no refunds” | Apple policy + NZ law apply | Google policy + NZ law apply |
After you cancel, check your account and email for a confirmation and verify your next billing date is removed.
Review your bank or card statements to confirm no further charges occur.
Invoice Home Attn: Customer Service
600, #2100 Congress Ave
Austin, TX 78701
If you intend to send a cancellation letter, include your account email, subscription details and a clear cancellation request.
Keep copies of all correspondence and proof of posting for any disputes.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Hudson Phillips
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.