Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Build My Perfect Resume service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Build My Perfect Resume: Easy Method
What is Build My Perfect Resume
Overview
Build My Perfect Resume (also known as MyPerfectResume) is an online resume and cover letter builder that offers templates, editing tools and premium subscription access for downloads and additional features.
Who it is for
The service targets jobseekers wanting a quick, template‑driven way to create professional documents with AI suggestions and formatting help.
How to cancel Build My Perfect Resume
On the web (desktop)
- Sign in to your account and go to My Account → My Settings.
- Find the subscription or billing section and choose Cancel Subscription.
- After cancelling you should receive a cancellation confirmation number by email; keep that for your records.
- If you do not receive confirmation, contact customer service as noted below.
On the App Store (iOS)
- If you subscribed via Apple, you must manage and cancel the subscription through Apple's subscription settings (not through the MyPerfectResume website or app).
- Open Settings on your iPhone/iPad → tap your name → Subscriptions → locate the app → Cancel Subscription.
On Google Play (Android) and contacting support
- If you subscribed via Google Play, cancel through Google Play: Play Store → Menu → Subscriptions → select the app → Cancel.
- If cancellation issues persist, the provider directs users to contact support (including a New Zealand support phone option listed on their site) or email customer service for help.
What happens when you cancel
Access and account status
After cancelling, you typically retain access to Premium features until the end of the current billing period.
Once the paid period ends, your account will revert to the free/basic tier and paywalled features will no longer be available.
Auto‑renewal and billing
- Cancelling stops future auto‑renewals; it does not usually refund past charges.
- For App Store and Google Play subscriptions, billing and renewal are handled by those platforms.
Data and downloads
Your saved resumes and profile data generally remain in your account after cancellation unless you delete the account.
Keep copies of any downloaded resumes and screenshots of billing/cancellation confirmations for records.
Will I get a refund?
14‑day money‑back guarantee
The provider offers a 14‑day money‑back guarantee for initial Premium subscriptions; you may request a refund within 14 days of subscribing to Premium access.
This refund policy applies to the initial subscription payment and is described on the pricing page.
Exceptions and limitations
- Cancellation outside the initial 14‑day window does not guarantee a refund.
- The Terms of Use state refunds are not guaranteed upon cancellation; platform purchases (Apple/Google) follow the respective store refund processes.
- If you believe you qualify for a refund, contact customer service promptly and provide confirmation emails, receipts and dates.
Build My Perfect Resume plans and pricing
Subscription plans
Below are the in‑app subscription prices listed for the My Perfect Resume Builder app in the New Zealand App Store (NZ$).
Price details
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription | NZ$34.95 | Monthly | In‑App Purchase for My Perfect Resume Builder app |
| Yearly Subscription | NZ$119.99 | Yearly | In‑App Purchase for My Perfect Resume Builder app |
Your consumer rights in New Zealand
Key legal protections
New Zealand consumers are protected by laws such as the Consumer Guarantees Act and the Fair Trading Act, which address misleading conduct, unfair contract terms and consumer remedies.
If a subscription involves undisclosed auto‑renewals or misleading signup flows, those practices may raise issues under local consumer law.
Dispute resolution and terms limits
- The provider's Terms of Use include limitations on refunds and terms attempting mandatory arbitration or class action waivers; such clauses can conflict with NZ consumer law.
- If you have a dispute, consider contacting Consumer Protection agencies (for example, Consumer Protection or Citizens Advice in NZ) for guidance on enforcement and rights.
Customer experiences
Positive feedback
Many users praise the easy‑to‑use interface, professional templates and AI suggestions, noting success in securing interviews and job leads.
Some reviewers report straightforward cancellations and receiving pro‑rata reimbursements after contacting support.
Negative feedback
Common complaints include unexpected automatic renewals after a one‑off download, unclear transitions from trial to paid plans, and difficulty cancelling.
Several users report repeated charges after attempted cancellations, unresponsive support and refusal of refunds, describing the process as misleading in some cases.
Documentation checklist
What to collect before you cancel
- Account email and username used to subscribe.
- Subscription receipt or invoice (App Store/Google Play receipt if applicable).
- Dates of subscription start, trial end and attempted cancellation.
What to save after cancelling
- Cancellation confirmation number and confirmation email (screenshot and email copy).
- Copies of any downloaded resumes and billing statements showing charges.
- Records of communications with support (timestamps and message content).
Common mistakes
Mistakes when cancelling
One frequent error is trying to cancel via the website when the subscription was bought through Apple or Google; those platforms require cancellation through their subscription settings.
Another common issue is assuming cancellation auto‑triggers a refund - cancellation stops future renewals but does not guarantee money back.
How to avoid them
Always check the purchase source (website, App Store, Google Play) and cancel in the correct place.
Save the cancellation confirmation and receipts immediately; if you do not get a confirmation email, contact support without delay.
Comparative recap
Quick comparison
| Method | Where to cancel | Refund likelihood | Typical speed |
|---|---|---|---|
| Web (desktop) | My Account → My Settings on the website | Possible if within 14 days; not guaranteed otherwise | Immediate confirmation email; refund decision may take longer |
| iOS (App Store) | Apple subscription settings on your device | Subject to Apple's refund policies and the provider's 14‑day rule | Cancellation immediate for next billing; refunds via Apple process |
| Android (Google Play) | Google Play subscription settings | Subject to Google Play and provider policies | Cancellation immediate for next billing; refunds via Google process |
Takeaway
Cancel in the place you paid, save confirmation, and act quickly if you want a refund within the 14‑day window.
After cancelling
Check these items
- Confirm you received a cancellation confirmation email and keep the confirmation number.
- Verify your access level at the end of the current billing period and download any files you need.
Where to get more help
- Read the full Terms of Use: Terms of Use.
- See pricing and the money‑back statement: Pricing.
- Check user reviews and experiences: Trustpilot reviews.
Address
Company address
City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, 00968, USA
Support contact
There is no dedicated New Zealand postal address listed for cancellations; support is handled via the website and a New Zealand support phone option is shown on the provider's site.
If you need help, use the contact options on the provider website or refer to the Terms of Use page linked above, and keep your receipts and confirmation numbers handy.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.