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Cancel CELTX
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Cancellation service #1 in New Zealand
Calculated on 5.6K reviews

I hereby notify you of my decision to terminate the contract relating to the Celtx service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Celtx: Easy Method
What is Celtx
Overview
Celtx is a cloud-based scriptwriting and pre-production platform for film, TV and media projects. It provides tools for screenwriting, storyboarding, production planning and online collaboration.
Primary features
Users value Celtx for its screenplay formatting, template support and real-time collaboration in the browser. The service is primarily accessed online through Celtx Studio rather than a desktop/offline app.
How to cancel Celtx
Cancel via the Celtx website
- Log into your Celtx Studio account.
- Go to Management → Plan in your account settings.
- Scroll to "Review Your Billing" and click "Cancel Plan".
- Follow any on-screen prompts; you will receive email confirmation.
Other cancellation methods
- If you purchased through a third-party store (App Store / Google Play), cancel the subscription through that store's subscription management.
- If you need to send a formal notice or cannot cancel online, you may contact Celtx support or send a postal cancellation notice to the company address (see Address section below).
What happens when you cancel
Access after cancellation
Cancellation takes effect at the end of your prepaid period; you retain access to your paid features until that date. You can restart your subscription at any time before the period ends.
Billing and renewals
After cancellation, your plan will not renew automatically at the end of the current paid term. You should receive an email confirmation that the cancellation was processed.
Project data and export
Your projects remain available until your access ends; export or back up any files you need before that date. Consider exporting important scripts and assets as PDFs or other supported formats while you still have account access.
Will I get a refund?
Standard refund policy
Celtx states that "all payments are non-refundable." This is their general policy for subscriptions and purchases unless an exception applies.
Exceptions and invoiced plans
- Exceptions may exist for terminated invoiced enterprise or education plans under the Terms; in those cases you may receive a refund for the unused prepaid portion.
- If you believe a refund is warranted (for example, a billing error or a contractually allowed termination), contact Celtx support with your account and invoice details.
Celtx plans and pricing
Pricing overview
Exact NZD prices for Celtx in New Zealand are not published in available official sources. Available pricing is typically shown in USD during checkout.
How to see NZD pricing
To view a precise NZD amount, go through the purchase flow in the NZ locale on the Celtx site or the relevant app store and check the charge before completing the purchase.
| Plan | Price (NZD) | Notes |
|---|---|---|
| Individual / Studio Plans | Varies | Official NZD amounts are not published; pricing typically appears in USD at checkout. |
| Enterprise / Education (invoiced) | Varies | May be invoiced; refund rules differ under contract. |
Your consumer rights in New Zealand
General protections
New Zealand consumer law provides protections such as the right to fair contract terms and remedies against misleading or deceptive conduct. These protections apply to digital services as well.
Refunds and cooling-off
- There is generally no statutory 14-day cooling-off right for digital subscription services unless the seller offers one.
- Celtx's stated policy that "all payments are non-refundable" means you are unlikely to be entitled to a refund simply for changing your mind.
When you may have recourse
Consumers still have remedies if the service is not provided as described, is misleading, or breaches contract terms. Contact consumer protection agencies or legal advice if you suspect unfair conduct.
Customer experiences
Positive feedback
Many users praise Celtx as intuitive and easy to use for screenwriting, highlighting strong formatting and cloud-based collaboration tools.
Review sites note good value for money and simplicity compared with some alternatives.
Negative feedback
Common complaints include lack of a desktop/offline app and reliance on online access. Some users report interface issues when switching formats or exporting.
Export-to-PDF problems and other export annoyances have been mentioned in reviews on GetApp and Capterra.
Where to read reviews
Documentation checklist
Required account information
- Account email address and username.
- Subscription or invoice ID (if available).
- Last payment date and method (last 4 digits of card).
Supporting evidence to gather
- Screenshot of your Plan or Billing screen showing the subscription.
- Screenshot or copy of any cancellation confirmation email.
- Copies of invoices or receipts showing charges you dispute.
Common mistakes
Missing renewal timing
Many users try to cancel after a renewal has already processed. Cancel before the current prepaid period ends to prevent another charge.
Assuming automatic refunds
Expecting a refund because you changed your mind is a common error. Celtx's terms state payments are non-refundable except in specific invoiced-plan cases.
Account confusion
Canceling the wrong account or an old email can cause continued billing. Verify you are logged into the correct Celtx account before cancelling.
Comparative recap
Quick feature comparison
The table below summarises common strengths and limitations of Celtx compared with a commonly referenced alternative.
Notes on interpretation
These comparisons are based on user reviews and common industry observations; specific experiences may vary by user and version.
| Feature | Celtx | Typical alternative (e.g., Final Draft) |
|---|---|---|
| Ease of use | Often praised as intuitive and simple for screenwriting and collaboration. | Often considered industry-standard; may have a steeper learning curve for some users. |
| Collaboration | Strong cloud-based real-time collaboration tools. | Collaboration features vary; some alternatives rely on desktop workflows or separate services. |
| Value | Frequently noted as good value compared with some competitors. | Often cited as pricier, with a focus on professional industry users. |
| Offline access | Primarily online; lack of a full desktop/offline app is a frequent criticism. | Some alternatives offer desktop apps with offline editing capability. |
| Exporting | Export tools exist but users report occasional issues exporting to PDF or switching formats. | Export quality varies; some alternatives offer robust export options but also have format-specific quirks. |
After cancelling
Immediate steps
- Save or export your important projects and assets before your access ends.
- Keep the cancellation confirmation email as proof that you cancelled before renewal.
If you need further help
- Contact Celtx support via your account or their website for account-specific questions.
- Review Celtx's legal and billing pages: Celtx legal & terms.
- Read user reviews for common issues: GetApp NZ and Capterra NZ.
Address
Postal address
Celtx Inc., Suite 309, 354 Water Street, St. John's, NL, Canada A1C 1C4.
Notes about postal notices
Celtx is a Canadian company and does not appear to maintain a specific postal cancellation address in New Zealand. If you must send a written cancellation notice, use the Canadian address above and keep proof of posting.