Cfi

Cancel CFI online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NZ$4.12 with a mandatory first month at NZ$109.94, then subsequently NZ$109.94/month with no commitment.

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Termination letter drafted by a specialized lawyer
Sender
Cfi Cancel Subscription | Postclic
Cfi
C/O Baker Meech Lawyers, 5 Akaroa Street
1052 Auckland New Zealand
info@cfi.nz
Subject: Cancellation of Cfi contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Cfi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Cfi
C/O Baker Meech Lawyers, 5 Akaroa Street
1052 Auckland , New Zealand
info@cfi.nz
REF/2025GRHS4

Cancel Cfi: Easy Method

What is Cfi

Overview

Corporate Finance Institute (CFI) is an online education provider focused on finance, offering courses, certifications, and practical tools for finance professionals and learners.

CFI delivers video lessons, templates, Excel training, and blockchain-verified credentials through subscription plans and in-app purchases.

How it is delivered

CFI sells access via its website (USD annual billing) and via mobile app stores (one-time or in-app purchases in local currency where listed).

Billing and subscription management depend on the purchase channel (web, Apple App Store, Google Play).

How to cancel Cfi

General principle

To stop future charges you must disable auto-renewal of the subscription; deleting the app does not cancel billing.

Subscription remains active until the end of the paid billing cycle; partial cancellations are not available.

Step-by-step cancellation (web checkout)

  • Sign in to your CFI account on the CFI website.
  • Go to Account or Subscription settings and locate auto-renewal or subscription controls.
  • Disable auto-renewal or choose Cancel subscription and confirm the cancellation prompt.
  • Keep a screenshot or confirmation email as proof of cancellation.

Step-by-step cancellation (Apple App Store)

  • Open Settings on your iPhone/iPad and tap your name, then Subscriptions.
  • Find the CFI subscription and choose Cancel Subscription.
  • Follow Apple prompts; CFI cannot cancel an Apple-managed subscription for you.

Step-by-step cancellation (Google Play)

  • Open the Google Play Store app, tap your profile, then Payments & subscriptions → Subscriptions.
  • Select the CFI subscription and tap Cancel subscription.
  • Follow Google prompts; CFI cannot cancel Google Play subscriptions for you.

What happens when you cancel

Access after cancellation

Your subscription remains active until the end of the current billing period even after cancellation.

You retain access to courses and materials for the remaining paid time; features end when the paid period expires.

Renewal and charges

Auto-renewal is disabled so no further recurring charges will occur after the billing period ends.

Cancellations do not produce prorated refunds; charges already processed remain non-refundable by default.

Data and account

Your account, progress, and certificates typically remain in the system unless you request account deletion per CFI policies.

Contact CFI support for account removal or data requests; retain proof of cancellation when contacting support.

Will I get a refund?

Default refund policy

By default, CFI treats payments as non-refundable; cancelling does not automatically generate a refund.

Access continues until the billing period ends even if you cancel immediately after renewal.

Exceptions and geographic rules

  • EU residents may be entitled to a full refund if they cancel within 14 days of subscription start under EU cooling-off rules.
  • That 14-day EU right does not apply to New Zealand consumers by default.
  • Under New Zealand law, refunds may be available if the service is faulty or misrepresented (see consumer rights below).

What to do if you believe you deserve a refund

Gather documentation: receipts, screenshots, and a record of cancellation attempts.

Contact CFI support first; if unresolved, consider asserting your rights under New Zealand consumer protections or seeking help from consumer authorities.

Cfi plans and pricing

Pricing summary

Official web pricing is listed in USD and billed annually; banks or payment processors convert to NZD at checkout.

The App Store may show local-currency one-time prices for in-app purchases.

Price table

Plan Price Period Features
Self-Study (web checkout) USD 497/year Annual 200+ courses, certifications, video lessons, templates, blockchain-verified credentials
Full-Immersion (web checkout) USD 847/year Annual All Self-Study features plus AI chatbot, 1-on-1 expert guidance, feedback, premium templates
Self-Study (iOS in-app purchase) NZ$999.99 (one-time) One-time Self-Study access via iOS app (mobile-friendly courses)

Your consumer rights in New Zealand

Guarantees under New Zealand law

Under the Consumer Guarantees Act (CGA), services must be provided with reasonable care and skill.

If a service is faulty or not as described, you may be entitled to remedies such as repair, replacement, or refund.

Limits on change-of-mind refunds

  • There is no automatic right to cancel or obtain a refund simply for changing your mind.
  • Refunds are more likely if the service is defective, misrepresented, or not fit for purpose.

Unenforceable "no refunds" clauses

A blanket "no refunds" policy cannot override statutory rights under the CGA if the service is faulty.

If you believe your statutory rights are breached, you can seek remedies through consumer bodies or dispute resolution.

Customer experiences

Positive feedback

Many users praise CFI for practical, well-structured course materials and useful Excel tutorials.

Reviewers often mention strong value for money, improved skills, and certificates that helped professional development.

Negative feedback

Some customers report billing and cancellation problems, including unexpected charges and slow support responses.

Others question the market recognition of certificates and consider pricing high relative to perceived value.

Sources

Documentation checklist

Essential items to keep

  • Receipt or order confirmation showing payment date and amount.
  • Account email and username used to subscribe.
  • Screenshot or confirmation of cancellation and any correspondence with support.

Optional but useful

  • Bank or card statement entries showing the charge (useful for disputed transactions).
  • Timing notes (when you first tried to cancel, messages sent, and responses received).

Common mistakes

Deleting the app instead of cancelling

Many users mistakenly delete the mobile app and assume this cancels the subscription.

Deleting the app does not stop billing; you must cancel in your account or via the app store subscription settings.

Expecting an automatic refund

Assuming cancellation equals a refund is a common error; CFI’s default position is non-refundable payments.

If you need a refund based on a fault or misrepresentation, document the issue and raise it with CFI and, if necessary, consumer authorities.

Comparative recap

At-a-glance comparison

Topic CFI (web) CFI (App Store / Google Play) New Zealand consumer position
How to cancel Disable auto-renewal in your CFI account settings. Cancel via Apple or Google subscription management in your device settings. CGA protects consumers if service is faulty; follow platform or provider cancellation rules.
Refund policy Payments non-refundable by default; no pro-rata refunds. Store-provider refunds may follow App Store/Google Play rules; contact them for in-app purchases. Refunds available if service is not provided with reasonable care and skill under CGA.
Pricing USD annual plans (USD 497 / USD 847) App Store may list NZ$999.99 one-time for Self-Study on iOS. No automatic price protections; banks handle USD↔NZD conversion. Check receipts for final NZD charge.

After cancelling

Immediate steps

Keep confirmation of cancellation and monitor your card or bank for any unexpected subsequent charges.

If charged after cancellation, contact CFI support with documentation and request a correction or refund where applicable.

Where to get help

Address

Postal address for correspondence

C/O Baker Meech Lawyers, 5 Akaroa Street, Parnell, Auckland 1052, New Zealand

Notes on contacting

Use this postal address for formal correspondence if required. For billing or account matters, contact CFI support through their online help centre first.

FAQ

To cancel your Cfi subscription from the web, sign in to your CFI account, navigate to Account or Subscription settings, disable auto-renewal, and confirm the cancellation. Keep a screenshot or confirmation email as proof.

CFI treats payments as non-refundable by default, so cancelling immediately after renewal does not automatically generate a refund. Access continues until the end of the billing period.

To cancel your Cfi subscription from the Apple App Store, open Settings on your device, tap your name, select Subscriptions, find CFI, and choose Cancel Subscription. Remember, CFI cannot cancel an Apple-managed subscription for you.

After cancelling your Cfi subscription, you will retain access to courses and materials until the end of the current billing period. Features will end when the paid period expires.

Yes, EU residents may be entitled to a full refund if they cancel within 14 days of subscription start under EU cooling-off rules. New Zealand consumers may seek refunds if the service is faulty or misrepresented.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.