Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Clarity Check service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Clarity Check: Easy Method
What is Clarity Check
Service overview
Clarity Check is an online subscription service that offers document and identity lookup credits and automated checks. Plans renew automatically and are managed through the account or a Cancellation Hub.
Scope and common use
The service is sold with short trials and recurring weekly or monthly plans that convert prices shown in US dollars to local NZD at checkout. Terms and help pages explain billing and cancellation details.
How to cancel Clarity Check
Online via the Cancellation Hub
- Go to the Help Center and open the Cancellation Hub as described in your account or welcome email.
- Follow the prompts to schedule cancellation; cancellations take effect at the start of the next billing cycle.
- Retain the on-screen or emailed cancellation confirmation for your records.
Alternatives if the hub does not work
- Use account settings or the instructions in your welcome email to stop renewal if available.
- Contact support via the Help Center contact form or listed email if the hub fails; support can assist with cancellations.
- If online options fail, you may send mailed notice to the provider's physical address (see Address section).
What happens when you cancel
Access and billing
When you schedule cancellation, your subscription remains active until the next billing cycle starts.
Cancelling prevents further automatic charges but does not immediately end access during the paid period.
Account and data
Your account typically remains available for sign-in after cancellation, but features tied to the subscription may be disabled once the paid period ends.
Retain copies of any important data or receipts before the service access ends.
Will I get a refund?
Standard refund rule
Subscription fees are non-refundable once a billing cycle has started. Cancelling mid-cycle will not produce a refund for that cycle.
Exceptions and trials
- If you cancel during a trial period before it ends, the subscription will not renew and no refund is required.
- Refunds may be considered on a case-by-case basis for technical errors occurring within 30 days of purchase, subject to support review and approval.
- Keep evidence and contact support promptly if you believe an error or unauthorised charge occurred.
Clarity Check plans and pricing
Displayed pricing
Prices are published in US dollars with the NZD equivalent shown at checkout using current conversion rates.
Plans at a glance
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Weekly Subscription | Approximately US$14.99 | Weekly | 4 lookup credits, auto-renewal after 7-day trial |
| Monthly Subscription | Approximately US$39.99 | Monthly | 20 lookup credits, cancel anytime |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the Consumer Guarantees Act 1993, services must be provided with reasonable care and skill and be fit for purpose.
If a service fails significantly, consumers may be entitled to cancel and seek a refund despite seller terms attempting to exclude rights.
Fair Trading Act and enforcement
The Fair Trading Act 1986 prohibits misleading or deceptive conduct, including unclear or hidden subscription traps.
If you suspect misleading practices you can report the issue to the Commerce Commission or seek remedy under the CGA.
Customer experiences
Positive reports
Some users report fast and full refunds after accidental sign-ups when support responded promptly.
These cases suggest support may approve refunds in specific circumstances.
Negative reports
Many complaints describe unclear trial-to-subscription transitions, unexpected recurring charges, and difficulty cancelling via email or the site tools.
Users also report poor chatbot or cancellation tool performance and continued billing despite attempts to unsubscribe.
Documentation checklist
Must-have documents
- Cancellation confirmation (on-screen or emailed)
- Receipts or billing statements showing charge dates and amounts
- Welcome email and subscription terms showing trial and renewal details
Helpful supporting evidence
- Screenshots of account settings, cancellation attempts, and error messages
- Copies of support communications (emails, chat transcripts)
- Bank or card statements highlighting unauthorised or unexpected charges
Common mistakes
Assuming automatic refund on mid-cycle cancellation
Many users expect a pro rata refund when cancelling mid-cycle, but the published policy states fees are non-refundable once the billing cycle starts.
Always check billing dates and cancel before the renewal to avoid charges.
Not keeping proof of cancellation
Failing to save cancellation confirmations or screenshots makes disputes harder to resolve if charges continue.
Save emails, transaction IDs, and any chat transcripts from support.
Comparative recap
Quick comparison table
| Topic | What to expect |
|---|---|
| Cancellation timing | Cancellation is scheduled and takes effect at the start of the next billing cycle; service remains active until then. |
| Refunds | No refunds once a billing cycle starts; trial cancellations prevent renewal; technical-error refunds considered within 30 days. |
| Support response | Some users report prompt refunds for accidental sign-ups, while others report difficulty contacting support or using cancellation tools. |
| Pricing | Plans are shown in USD with NZD conversion at checkout; weekly and monthly options are offered. |
After cancelling
Check billing and cards
Monitor your bank or card statement for any further charges after the effective cancellation date.
If charges continue, contact support immediately and keep evidence of your cancellation confirmation.
If problems persist
- Dispute the charge through your card issuer or bank if unauthorised charges appear.
- Report deceptive practices to the Commerce Commission or seek a remedy through the Disputes Tribunal under the CGA or Fair Trading Act.
- See official guidance at consumerprotection.govt.nz and comcom.govt.nz.
Address
Mailing address
Clarity Check lists a US mailing address for contact and notices:
1032 E Brandon Blvd #2825, Brandon, FL 33511
Notes on sending mail
No New Zealand postal cancellation address is published; if you send physical notice, use registered post and keep proof of posting.
Also contact online support and retain all confirmation and tracking details for any dispute.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.