Cancel Clickfunnels: Easy Method

What is Clickfunnels

Overview

ClickFunnels is a web-based platform for building sales funnels, landing pages, and online marketing workflows.

It bundles templates, hosting, and automation tools aimed at converting visitors into customers.

Who uses it

Small businesses, marketers, and online entrepreneurs commonly use ClickFunnels for product launches and lead generation.

The platform is sold and billed in USD and offers multiple plan tiers for different needs.

How to cancel Clickfunnels

Cancel via Account Dashboard (web)

• Log into your Dashboard.
• Go to Account Settings → Account Billing → Cancel Account.
• Follow the on-screen prompts and confirm; type "Confirm" when requested to finalise.
• Cancellation becomes effective at the end of the current billing period.

Other web cancellation notes

• If you started with a free trial or discount, provide at least 10 days' notice before the next billing cycle to ensure cancellation takes effect.
• There are no prorated refunds; annual cancellations may result in account credit rather than cash refunds.
• You can also email support@clickfunnels.com to request cancellation.

Pause plan (web)

• To pause: Billing → Manage Subscription and select Pause Plan.
• The pause takes effect at the end of your current billing cycle and typically retains funnels but disables access.
• There is an associated fee (approximately USD $17/month) while paused.

App Store and Google Play subscriptions

• iOS subscriptions purchased via the App Store must be cancelled in your iOS device settings under Subscriptions.
• Android subscriptions purchased via Google Play must be cancelled in the Google Play app: Profile → Payments & Subscriptions → Subscriptions → Cancel.
• These platform purchases cannot be cancelled directly from the ClickFunnels web Dashboard.

What happens when you cancel

Access and features

After confirming cancellation, your account remains active until the end of the paid billing period.

Features and hosting continue until that date; then access is disabled unless you resume the plan.

Data and funnels

Funnels and account data are typically retained while the account is active, but access is removed once cancellation takes effect.

Export any critical data, contacts, or funnels before the end date to avoid loss of access.

Billing and renewals

No further recurring charges will be made after the cancellation becomes effective at the next renewal.

There are no prorated refunds for mid-period cancellations unless explicitly approved under refund policy terms.

Will I get a refund?

30-day refund window (web purchases)

ClickFunnels accepts written refund requests for web purchases within 30 days of purchase or the last payment.

To request a refund, email billing@clickfunnels.com with your request and account details.

Physical goods and processing

Hard goods (physical items) must be returned within 30 days in like-new condition following the provided return instructions.

Once a refund is approved, processing typically takes about 3 - 10 business days depending on your bank.

Exceptions and statutory rights

There is no specific 14-day cooling-off period mentioned in ClickFunnels’ policies for New Zealand customers.

Refunds beyond 30 days are generally not offered unless required under consumer law or approved case-by-case.

Clickfunnels plans and pricing

Pricing overview

Official pricing is displayed in USD; exact NZD amounts depend on exchange rates and checkout conversion.

Public plan names, USD prices, billing periods and headline features are listed below.

Plan details

Your consumer rights in New Zealand

Applicable laws

Consumers in New Zealand are protected by the Consumer Guarantees Act (CGA) and the Fair Trading Act.

These laws require goods and services to be of acceptable quality and as described.

Digital services and remedies

There is no automatic 14-day cooling-off period for digital services in New Zealand unless the supplier offers one.

If ClickFunnels is faulty or misrepresented, you may be entitled to remedies under the CGA such as repair, replacement or refund.

How this applies to ClickFunnels

ClickFunnels’ 30-day refund window is a voluntary policy and not a replacement for statutory CGA rights.

If you believe your CGA rights are engaged, raise the issue with ClickFunnels support and, if needed, seek further advice from consumer protection services.

Customer experiences

Positive feedback

Many users praise ClickFunnels for user-friendly tools and effective funnel templates that help conversion rates.

Some customers also report strong, personalised support and coaching experiences from named representatives.

Negative feedback

Common criticisms include platform bugs, unreliable workflows, and technical glitches affecting campaigns.

Other complaints focus on perceived high cost and occasional delays or limitations in customer support.

Balanced takeaway

Overall, experiences vary: the platform can be very effective for some businesses but may require technical patience and budget assessment.

Weigh the features, support expectations, and trial outcomes against cost before committing long-term.

Documentation checklist

What to prepare before cancelling

• Your account email and account ID used with ClickFunnels.
• Last payment date and billing period details.
• Any subscription receipts or order numbers for recent payments.

What to include in refund or cancellation requests

• Clear statement requesting cancellation or refund with date of request.
• Reason for cancellation and whether you seek a refund, credit, or account pause.
• Attach screenshots or evidence if disputing faults or misrepresentations.

Common mistakes

Failing to cancel the correct subscription

Example: Cancelling on the ClickFunnels Dashboard when the subscription was bought via App Store or Google Play.

Always check the payment method; App Store and Google Play subscriptions must be cancelled through those platforms.

Missing notice windows and expecting prorated refunds

Example: Assuming cancellation takes effect immediately or that a partial refund will be issued mid-period.

ClickFunnels generally makes cancellations effective at period end and does not provide prorated refunds.

Not exporting data before access ends

Example: Losing funnel content or contacts because they were not exported before the account became inactive.

Export important data (contacts, pages, integrations) well before the cancellation effective date.

Comparative recap

Quick comparison table

After cancelling

Next steps

Export funnels, contacts, and integration settings before your account becomes inactive.

Check for any outstanding invoices or annual commitments that might affect credits or refunds.

Useful links and contacts

ClickFunnels homepage: https://www.clickfunnels.com

Support email: support@clickfunnels.com

Billing/refunds: billing@clickfunnels.com

Address

Official mailing address

ClickFunnels (legal/regulatory correspondence): 3443 W. Bavaria Street, Eagle, Idaho 83616, United States.

Notes on postal cancellation

There is no distinct New Zealand postal cancellation address publicly listed; use the address above for formal correspondence if required.

For most cancellations and refunds, email contact is the primary and fastest method.