Cancel Clipto: Easy Method

What is Clipto

Overview

Clipto is a transcription and note-taking service that offers automatic transcriptions, summaries and multi-language support. It is provided by Clipto, Inc., a Delaware-based company.

Primary features

Users commonly use Clipto for transcribing audio, generating summaries and organising notes across devices. The interface is known for being clean and user-friendly.

How to cancel Clipto

Cancel via Clipto website (recommended)

• Log in to your account on the Clipto website.
• Go to your account or subscription settings and select cancel; cancellation takes effect at the end of the current paid term.
• See Clipto's terms for details: Clipto Terms.

Cancel during free trial and via app stores

• Free trial: cancel anytime before the end of the 7‑day free trial to avoid charges; pre‑authorisation will be voided if cancelled within the trial. Reference: Clipto FAQ.
• iOS (App Store): Clipto provides no specific app-store instructions; generally cancel subscriptions via your Apple ID settings.
• Android (Google Play): Clipto provides no specific guidance; typically cancel via Play Store subscription settings.

What happens when you cancel

Access and service period

If you cancel a paid subscription on the web, the cancellation usually remains effective at the end of the current paid billing term.

You generally retain access until that billing period ends unless otherwise stated in a confirmation from Clipto.

Data and account handling

Your account data typically remains available after cancellation, but policies vary; export or back up important transcripts and notes before the access period lapses.

If you need confirmation of data retention or deletion, contact Clipto support and keep written records of requests.

Will I get a refund?

Standard refund policy

• Clipto states that once a new paid subscription cycle begins, no refunds are provided - even if unused.
• There is no general 14‑day cooling‑off right stated; refunds are not available once the billing cycle has started, except where specified.

Exceptions and erroneous charges

• If you were correctly cancelled but still charged, Clipto may review and issue a refund within 30 days to the original payment method.
• Any bank or card fees arising from refunds are the user's responsibility. See: Clipto FAQ.

Clipto plans and pricing

Pricing overview

Clipto offers a 7‑day free trial for new users. Details for paid plan rates and billing cycles are not published in the verified data below.

Table of plans

Your consumer rights in New Zealand

Statutory protections

Under the New Zealand Consumer Guarantees Act 1993 (CGA), services must be supplied with reasonable care and skill and be fit for purpose.

These statutory guarantees apply even if a provider's terms say "no refunds" - such clauses cannot override CGA rights.

Remedies and escalation

• If Clipto fails to deliver the promised service (for example, poor transcription quality or unreliability), you may seek remedies such as a refund, repair or replacement under the CGA.
• Escalate unresolved disputes via Consumer NZ resources or the Disputes Tribunal. See: Consumer Protection (NZ).

Customer experiences

Positive feedback

• Users praise the clean, intuitive interface and ease of use (Trustpilot).
• High accuracy and speed in transcription, plus effective multi‑language support and summarisation, are commonly noted.
• Responsive customer service has been reported for login and general support issues.

Negative feedback

• Some users report problems cancelling subscriptions, including over‑charging after cancellation and difficulty accessing the cancellation page (Reddit).
• There are reports of delayed or no responses from support after billing disputes, prompting some users to block cards.

Documentation checklist

Essential items to gather

• Account email and username associated with Clipto.
• Subscription receipts, order numbers or bank/card statements showing charges.
• Screenshots of cancellation attempts, confirmation screens and any error messages.

Communication records

• Copies of emails or support tickets and timestamps of phone calls.
• Record the method you used to cancel (web, Apple, Google Play) and any confirmation IDs.

Common mistakes

Assuming cancellation is immediate

Many users expect cancellation to stop access immediately and end billing at once. Web cancellations normally take effect at the end of the current paid term.

Always verify the cancellation confirmation and check the end date for the paid period.

Not keeping proof of cancellation

Failing to save screenshots or email confirmations makes disputes harder to prove if billing continues.

Keep copies of all communications and bank statements until the issue is fully resolved.

Comparative recap

Quick comparison

After cancelling

Confirm and monitor

• Save any cancellation confirmation and note the date your access will end.
• Monitor your bank or card statements for unexpected charges for at least one billing cycle after cancellation.

Next steps if billed after cancellation

• Contact Clipto support with documentation and request a refund review within 30 days if you were incorrectly charged (Clipto FAQ).
• If unresolved, consider escalation under NZ consumer law via Consumer Protection resources or the Disputes Tribunal: Consumer Protection (NZ).

Address

Company location

Clipto, Inc., Delaware.

No New Zealand postal address is provided in the available information; contact options are email and a U.S. phone number.

Where to send documentation

• Use email or the in‑service support channels for account and billing questions.
• If you need to escalate, keep records to present to Consumer NZ or the Disputes Tribunal. For legal or formal notices, Clipto is a Delaware company (no NZ mailing address provided).