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Cancel DEEPART
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I hereby notify you of my decision to terminate the contract relating to the Deepart service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Deepart: Easy Method
What is Deepart
Overview
Deepart (Deep Art Effects) is software and mobile apps that transform photos and videos with AI-driven art filters. It is available as a desktop/web product and as mobile apps (e.g. SpaceArt / DeepArt on app stores).
Main features
Features typically include many art filters, video processing, subscription plans, and one-time licences for desktop/web use. Mobile app versions often use in-app subscriptions or coin packs for usage.
How to cancel Deepart
Desktop/web purchases
- Find your order number and purchase receipt from the email you received at purchase.
- Email support@deeparteffects.com with your order number and a short cancellation request.
- State whether the purchase was a subscription or one-time licence and request confirmation of cancellation.
- Follow any additional instructions the support team provides; cancellations are handled according to the store policy listed in the Help Center.
Mobile purchases (App Store / Google Play)
- Open your Apple or Google account purchase history to cancel subscriptions directly in the store.
- For refunds, use Apple’s or Google Play’s refund request processes - the app developer does not process these directly.
- If you need help, collect purchase receipts and then follow the store’s support/refund flow (Apple or Google Play).
What happens when you cancel
Access and renewals
Cancellation stops future automatic renewals for subscriptions; it does not necessarily remove access immediately. Access and end dates depend on the purchase type and store policies.
Data, licences and account
Account data and settings may remain in your Deepart account after cancellation. One-time licences typically remain usable, but confirm licence status with support if unsure.
Will I get a refund?
Refund process by platform
Desktop store purchases: request a review by contacting support@deeparteffects.com; refunds are processed according to the store policy.
Mobile purchases: refunds must be requested from Apple or Google through their store interfaces; Deep Art Effects does not directly manage these refunds.
NZ law and exceptions
New Zealand does not provide a general 14-day cooling-off right for digital content. Refunds for change of mind are not guaranteed.
- If the digital content is faulty or not as described, the Consumer Guarantees Act (CGA) may allow remedies such as repair, replacement, or refund.
- Collect evidence of faults (screenshots, timestamps, error messages) when making a CGA claim.
Deepart plans and pricing
Pricing summary
Below are representative prices and plans based on available listings. Exact NZD amounts may vary with exchange rates and store listings.
Plans table
| Plan | Price (USD / NZD estimate) | Period | Features |
|---|---|---|---|
| 1-Month Subscription (Deep Art Effects) | USD 9.90 (≈ NZ$14.50 - 15.00) | Monthly | All features, updates, support, new art filters |
| 3-Month Subscription (Deep Art Effects) | USD 25 (≈ NZ$36 - 38) | Quarterly | All features, updates, support, new art filters |
| 1-Year Subscription (Deep Art Effects) | USD 80 (≈ NZ$115 - 120) | Annual | All features, updates, support, new art filters |
| One-Time Purchase (Deep Art Effects) | USD 129 (≈ NZ$185 - 195) | One-time | All features, free minor version updates, support, new art filters |
| DeepArt Pro Weekly (SpaceArt app) | NZ$14.99 | Weekly | Unlimited videos, video effects, high-quality image up to 1024 px |
| DeepArt Pro Monthly (SpaceArt app) | NZ$49.99 | Monthly | Same PRO features as weekly |
| DeepArt Pro Yearly (SpaceArt app) | NZ$229.00 | Annual | Same PRO features as above |
| In-App Purchases - Coins (SpaceArt app) | NZ$12.99 (50), NZ$29.99 (100), NZ$199.99 (500) | One-time | Coins for in-app usage |
Your consumer rights in New Zealand
Digital content rules
Digital content and services generally do not have a 14-day cooling-off right in New Zealand. That means change-of-mind refunds are not automatic for downloads or streamed services.
Remedies under the Consumer Guarantees Act
- The Consumer Guarantees Act requires that services be of acceptable quality, fit for purpose and match their description.
- If Deepart is faulty or does not perform as advertised, you may seek repair, replacement or refund under the CGA.
- Document faults and communicate them promptly to support or your payment provider when claiming a remedy.
Customer experiences
Positive feedback
- Users praise responsive and helpful customer support in some cases, for example for license transfers. See reviews on Trustpilot: Deep Art Effects on Trustpilot NZ.
- Creative users appreciate the app’s flexibility to customise and develop filters and artistic outputs.
Common complaints
- Some users report unexpected recurring charges after supposedly one-off or lifetime purchases, and difficulty cancelling those charges.
- Others describe intrusive upsell pop-ups during trials and delays or slow responses from support for technical issues such as uploads or video processing.
Documentation checklist
What to gather
- Order number and purchase receipt (email or store receipt).
- Date of purchase and payment method (card, PayPal, Apple ID, Google account).
- Screenshots of subscription status, billing entries, and any error messages.
- Correspondence with support (emails, ticket numbers) and timestamps.
How to present it
- Keep records in one place (folder or PDF) to attach to a support email or store refund request.
- Clearly state the requested remedy (cancel subscription, refund, or technical fix) and include concise facts and evidence.
Common mistakes
Mistakes when cancelling
Attempting to cancel a mobile subscription via the app rather than through Apple or Google Play is a frequent error. Mobile subscriptions must be cancelled in the store where they were purchased.
Another common mistake is not keeping the order number or receipt, which slows support verification.
Mistakes when requesting refunds
Assuming a 14-day automatic refund right for digital content in New Zealand can lead to disappointment; digital services are treated differently under local law.
Also, not providing evidence of fault or poor performance makes a CGA claim harder to substantiate.
Comparative recap
At a glance
| Situation | Desktop / Web | App Store / Google Play | NZ consumer rights |
|---|---|---|---|
| How to cancel | Contact support@deeparteffects.com with order number; follow store policy. | Cancel via your Apple ID or Google Play subscription settings. | No general 14-day cooling-off for digital content; follow CGA for faults. |
| How to request a refund | Email support for a review; refunds processed per store policy. | Request refund through Apple or Google Play refund processes. | If service is faulty or not as described, remedies (repair/replace/refund) may apply under the CGA. |
| Who handles refund | Deep Art Effects support / store policy | Apple or Google Play | Consumer can seek remedy via CGA or dispute with payment provider if needed. |
Notes
Always check the receipt and the exact purchase channel before contacting support. The route for cancellation and refund depends on whether the purchase was made directly via desktop/web or through an app store.
After cancelling
Follow-up actions
- Save email confirmation of cancellation and any ticket numbers from support.
- Monitor bank or card statements for any continued charges and report them promptly to your bank and to Deep Art Effects support.
- Export any creative work you want to keep from your account before any access expiry.
Useful links
- Email Deep Art Effects support
- Deep Art Effects official website
- Trustpilot NZ reviews
- Apple Report a Problem (refunds)
- Google Play refunds & subscriptions
Address
Postal address
No postal cancellation address in New Zealand was identified for Deepart. If you require a mailing address, request one from support via email.
Support contact
Primary contact for cancellations and support: support@deeparteffects.com.
For mobile purchases and refunds, contact the store where you bought the subscription (Apple or Google Play) using the links above.