Cancellation service #1 in Australia
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Enhancv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Enhancv: Easy Method
What is Enhancv
Service overview
Enhancv is an online resume and CV builder that offers templates, customization tools and AI-powered suggestions to help users create professional CVs and cover letters.
The platform emphasizes modern, ATS-friendly layouts and in-app guidance to speed up resume creation and tailoring for job applications.
Who uses it
Users include job seekers, career changers and professionals who want a polished CV quickly, as well as recruiters looking for readable formats.
Enhancv is offered globally and is accessible via web; mobile subscriptions may be managed through the App Store or Google Play.
How to cancel Enhancv
Cancel via the web
- Sign in to your Enhancv account and open the Billing page.
- Click "Cancel Subscription".
- Complete the short cancellation survey and confirm the cancellation.
- Keep a copy of any confirmation or screenshot for your records.
Cancel via mobile stores
- If you subscribed through the App Store or Google Play, you must cancel via that store's subscription management.
- Enhancv's Help Center and Terms do not provide specific mobile-store steps, so follow Apple or Google support pages for cancellation instructions.
What happens when you cancel
Access after cancellation
When you cancel via the web, you retain full Pro access until the end of the current billing period.
After the billing period ends, your account switches to read-only mode and you will no longer be able to edit Pro features.
Renewals and account state
Auto-renewal stops for the cancelled subscription at the end of the paid period; you will not be billed further for that subscription period.
Your account data and created resumes generally remain accessible in read-only mode unless you delete the account.
Will I get a refund?
Standard refund policy
- Monthly subscriptions: non-refundable if any service was used during the billing period.
- Quarterly and semi-annual plans: pro-rated partial refunds may be provided - you are charged for months used at the monthly Pro rate and the remainder is refunded.
Exceptions and fault-based refunds
- If Enhancv is at fault (for example, service breaks or failures to deliver), a refund may be granted.
- Refund decisions for special cases are handled by Enhancv support and may require evidence of the issue.
Enhancv plans and pricing
Pricing visibility
Official sources list pricing in USD (and occasionally EUR); exact NZD charges are calculated at checkout and may include taxes and conversion differences.
Because specific NZD prices are not publicly available from Enhancv sources, local checkout will determine final NZD amounts.
Summary table
| Plan | Billing options | Price (NZD) |
|---|---|---|
| Monthly Pro | Monthly | Varies |
| Quarterly / Semi-annual | Quarterly, Semi-annual | Varies |
| Mobile (App Store / Google Play) | Managed by store | Varies |
Your consumer rights in New Zealand
Cancellation and refunds under NZ law
New Zealand consumer law requires clear cancellation and refund rights for digital services with recurring billing.
Enhancv provides a web cancellation path and offers pro-rated refunds for longer plans, but monthly plans are typically non-refundable if used.
What to do if service fails
- If Enhancv fails to deliver the service, NZ consumer protection may entitle you to remedies such as fixes or refunds.
- Contact Enhancv support first; if unresolved, you can escalate through local consumer protection channels in New Zealand.
Customer experiences
Positive feedback
- Users praise the user-friendly interface, modern templates and ATS-friendly design.
- Some customers report fast, responsive support and quick refund processing in certain cases.
- Many say Enhancv helped them tailor resumes and secure interviews or jobs.
Common criticisms
- Some users find unexpected costs (e.g., discovering downloads require payment only after building a resume).
- Free trials can be limited (branding watermarks, section limits) and some users find this restrictive.
- Customization limits and occasional formatting or ATS-parsing issues are reported anecdotally.
Documentation checklist
What to gather before contacting support
- Account email and username associated with Enhancv.
- Proof of purchase: receipt, order confirmation or billing statement.
- Subscription method: whether you signed up via web, App Store, or Google Play.
Helpful supporting items
- Screenshots of billing entries, the Billing page or the cancelled subscription confirmation.
- Dates of charge(s) and the last successful access to Pro features.
- Short notes describing the issue if you are requesting a refund due to service failure.
Common mistakes
Assuming mobile subscriptions cancel via Enhancv
Many users try to cancel mobile subscriptions inside the Enhancv web app; if your subscription was purchased via the App Store or Google Play, you must cancel through that store.
Check your purchase receipt to confirm which platform billed you before contacting Enhancv support.
Missing proof of purchase or screenshots
Users sometimes request refunds without providing receipts, dates or screenshots, which slows resolution.
Collecting clear evidence upfront speeds support responses and reduces the chance of disputes.
Comparative recap
Key points at a glance
This table summarizes cancellation, refund and subscription handling for quick reference when deciding or acting.
Use it to decide next steps based on how you purchased the subscription.
Comparison table
| Aspect | Web subscription | App Store / Google Play |
|---|---|---|
| How to cancel | Billing page in Enhancv account | Cancel via App Store or Google Play subscription settings |
| Refund policy | Monthly non-refundable if used; pro-rated refunds for longer plans; exceptions if at fault | Refunds follow store policies; contact store support for refunds purchased through them |
| Pricing visibility | Listed in USD/EUR; NZD determined at checkout | Varies by store and local currency |
After cancelling
Links and next steps
- How to cancel your plan (Enhancv Help Center)
- Refunds and billing questions (Enhancv Help Center)
- Enhancv Terms and Pricing FAQ
Escalation and consumer support
- If you cannot resolve the issue with Enhancv, contact New Zealand consumer protection for guidance on digital services.
- Keep all correspondence and proof of attempts to cancel when escalating a dispute.
Address
Enhancv corporate contact
Enhancv R&D
9A Sinanishko Ezero Str., 1680 Sofia, Bulgaria
Notes on local address
Enhancv does not list a separate New Zealand postal address; use the global headquarters address above for formal communications if required.
For subscription-specific issues, the Help Center and in-app Billing page are the fastest channels.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.