Cancel Everbee: Easy Method

What is Everbee

Overview

Everbee is a suite of tools for product research and online store management, offering Research and Store products to help sellers find products, analyse shops, and run storefronts.

The service is provided on a subscription basis with plans billed in USD and features that vary by plan level.

Core features

Features include product analytics, keyword and tag tools, shop insights, and a hosted store product with marketing and domain support.

Support and onboarding are included on many plans, and pricing is published in USD with rough NZD equivalents provided for guidance.

How to cancel Everbee

Cancel via EverBee web account

• Sign in to your EverBee account on the web.
• Navigate to Options → Account → Profile → "Cancel Subscription".
• Confirm cancellation; it takes effect at the end of the current billing cycle and no further charges will be applied.
• Reference: EverBee cancellation help.

Cancel EverBee Store (Dashboard) or contact support

• If you use EverBee Store, open the EverBee Store Dashboard and click the cancel button to stop the subscription before the next charge.
• The Store subscription remains active until the end of the billing cycle after cancellation.
• If you cannot cancel online, contact support at [email protected] for assistance.
• Reference: EverBee Store cancellation.

What happens when you cancel

Access after cancellation

When you cancel, your subscription remains active until the end of the current billing cycle.

You retain access to paid features for the remainder of that period; after that, access depends on plan and product limitations.

Renewals and billing

Once cancelled via the web or Dashboard, no new charges should be applied after the current period.

If you see continued charges after cancellation, contact support immediately and keep records of cancellation confirmation.

Will I get a refund?

Standard refund policy

For standard monthly plans, contact EverBee within 3 days of purchase to request a full refund of the last payment.

Reference: EverBee refund policy.

Annual plans and special offers

Annual subscriptions are eligible for a pro-rated refund of unused time, up to approximately 8 months, depending on when you cancel.

Black Friday bundles and similar offers may not be fully refundable once digital content is delivered, though pro-rated refunds for unused months may be possible; check specific terms.

Reference: Terms of service and offer FAQ.

Everbee plans and pricing

Pricing overview

EverBee lists pricing in USD; actual NZD billed depends on your payment processor and FX rates at purchase time.

NZD equivalents below are rough estimates and for guidance only.

Plans table

Your consumer rights in New Zealand

Key legal protections

Under New Zealand law, consumers are entitled to transparent cancellation and refund processes for digital subscriptions.

The Consumer Guarantees Act and Fair Trading Act require clear notice of auto-renewal and fair remedies for service failures.

Applying rights to EverBee

EverBee’s 3-day refund window for monthly plans and pro-rated refunds for annual plans align with fair trading expectations.

If you experience automatic renewals without proper notice or difficulty cancelling, you can assert your rights and request remedies under NZ consumer law.

Customer experiences

Positive feedback

Many users praise EverBee for simple setup, intuitive tools, and helpful onboarding support.

Some reviewers call it a "game changer" and highlight 24/7 support and onboarding assistance.

Negative feedback

Complaints include difficulty cancelling, unexpected charges after cancellation, and a short 3-day refund window.

Other reported issues are spammy emails, data accuracy concerns, and frustration with automatic renewals or refund refusals.

Documentation checklist

What to gather before you cancel

• Account email and username used with EverBee.
• Subscription plan name and billing date.
• Payment receipts or bank/credit card statements showing charges.
• Any cancellation confirmation emails or screenshots of the cancellation page.

What to include when contacting support

• Reference your account details and the date/time you cancelled (if applicable).
• Attach receipts or screenshots showing charges you dispute.
• State whether you request a refund and cite the relevant policy (3-day monthly, pro-rated annual).

Common mistakes

Not saving cancellation confirmation

Users sometimes cancel but do not save a screenshot or email confirmation, which makes disputes harder to resolve.

Always keep a record of the cancellation screen and any confirmation message or email.

Assuming App Store/Play Store cancellation applies

EverBee does not document separate App Store or Google Play cancellation flows; cancellation must be done via EverBee’s web interface or support.

Attempting to cancel only through a mobile app store may not stop EverBee billing unless you also cancel via the EverBee web account or contact support.

Comparative recap

Quick comparison

The table below summarizes how cancellation, refunds, and access work across EverBee channels and plan types.

Recap table

After cancelling

Next steps

Save any cancellation confirmation and monitor your bank or card statements for unexpected charges.

If you believe you were charged in error after cancelling, contact EverBee support and provide your documentation.

Helpful links

• How to cancel your subscription
• How to cancel EverBee Store subscription
• Refund policy
• Terms of service
• Support email: [email protected]

Address

Registered contact

Everbee Productions (NZ contact address):

287 Neilson Street, Onehunga, Auckland 1061, New Zealand

How to send notices

If you must send a physical cancellation notice or formal complaint, include your account details, cancellation date, and copies of relevant receipts.

Consider sending an email to support first, then a postal notice to the address above if you need a formal record.