Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Fast Vpn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Fast Vpn: Easy Method
What is Fast Vpn
Overview
FastestVPN (branded here as Fast Vpn) is a consumer VPN service that offers paid subscriptions and in‑app purchases to secure internet traffic, access geo-restricted content, and provide privacy features.
How it is delivered
The service is available via mobile apps (Apple App Store and Google Play) and direct website purchases. Subscriptions and purchases may be managed either through the app stores or the provider's website depending on where you bought it.
How to cancel Fast Vpn
If you purchased via Apple App Store
- Open Settings on your iPhone/iPad and tap your name, then tap Subscriptions.
- Find the FastestVPN subscription and tap it, then choose Cancel Subscription or turn off auto‑renewal.
- Apple manages billing and refunds for App Store purchases. For app listing details see the App Store page: FastestVPN on Apple App Store.
If you purchased via Google Play
- Open the Google Play Store app and tap your profile, then go to Payments & subscriptions > Subscriptions.
- Select the FastestVPN subscription and tap Cancel subscription to stop future renewals.
- Google Play manages billing and refund requests for Play Store purchases; FastestVPN refers users to the store for cancellation and refunds.
If you purchased directly from the website
- Log in to your account on the FastestVPN website and open the subscriptions or billing section.
- Turn off auto‑renewal or choose the option to cancel your subscription within your account settings.
- If you need assistance, contact FastestVPN support via the website; see terms and support references: FastestVPN Terms of Service.
What happens when you cancel
Access to the service
When you cancel an active subscription, you typically keep access until the current paid period ends.
After the period ends, the VPN access will stop and you will no longer be billed if auto‑renewal was turned off correctly.
Renewals and data
- Auto‑renewal must be turned off before the next billing date to prevent another charge.
- Account data (settings, account email) usually remains unless you request account deletion; check FastestVPN support for deletion policies.
Will I get a refund?
Official refund policy
FastestVPN offers a 31‑day money‑back guarantee for new purchases made via the website or supported stores. Refund requests must be made within 31 days of the initial purchase.
Refunds are issued via the same payment method and may take up to 31 days to reflect in your account.
Exceptions and important conditions
- No refunds for subscriptions cancelled after auto‑renewal or after the 31‑day period in most cases.
- Cryptocurrency payments are excluded from refunds.
- If you purchased through Apple or Google Play, the platform’s refund process and rules typically apply; contact them for store-managed purchases.
How to request a refund
- For website purchases: submit a refund request through FastestVPN support channels (see Terms of Service): FastestVPN Terms of Service.
- For App Store purchases: use Apple’s subscription management and refund request processes: App Store listing.
- For Google Play purchases: request refunds through Google Play’s help and subscriptions interface.
Fast Vpn plans and pricing
Price overview
Below are prices shown in the New Zealand App Store and public materials. Exact features per tier may vary by platform.
Plans table
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Fast VPN & Unlimited Proxy - Premium version | NZ$12.99 - NZ$99.99 | One‑time In‑App Purchase or subscription (various) | Premium version, Premium Access, Monthly subscription + trial |
| VPN - Fast VPN Super™ - VIP Subscription (Monthly) | NZ$14.99 (approx.) | Monthly | Premium features access |
| VPN - Fast VPN Super™ - VIP Subscription (Yearly) | NZ$99.99 (approx.) | Annual | Full‑year premium access |
Your consumer rights in New Zealand
Legal protections
Under New Zealand law (Consumer Guarantees Act and Fair Trading Act), consumers are entitled to services that are of acceptable quality, fit for purpose, and as described.
These statutory rights apply regardless of the provider’s own refund or cancellation policies.
How the law applies to VPN services
- If FastestVPN fails to perform as advertised (for example, not masking IP or poor speeds), that may breach the CGA guarantees.
- Refund policies cannot override statutory rights; you may still be entitled to remedies if the service is defective.
- For purchases via app stores, platform processes apply but consumer protection still applies under NZ law.
Customer experiences
Positive feedback
Many Trustpilot reviews praise FastestVPN for fast, responsive 24/7 customer support, reliable service, good speeds, and good value for money.
The App Store listing also emphasises the 31‑day money‑back guarantee and in‑app subscription management.
Negative feedback
Some users report connectivity problems, account lockouts, and difficulty cancelling or obtaining refunds.
Online reports (including Reddit threads) mention cases of the VPN appearing connected but not changing IP, low speeds, leaks, and unresponsive support - some users call this a serious concern.
Documentation checklist
Essential documents to gather
- Purchase receipt or invoice from FastestVPN, Apple App Store, or Google Play.
- Transaction ID and payment method details (card receipt, PayPal ID, etc.).
- Account email and username used for the FastestVPN account.
Helpful supporting evidence
- Screenshots of subscription status, auto‑renewal settings, and app store billing records.
- Chat transcripts or support emails and timestamps.
- Speed tests or IP test results if claiming the service failed to perform as advertised.
Common mistakes
Not cancelling in the right place
A common error is trying to cancel a store‑managed subscription through the VPN app or website when the purchase was made via Apple or Google. That does not stop store billing.
Missing the refund window or proof
Waiting until after auto‑renewal or beyond the 31‑day refund window can forfeit refund eligibility under FastestVPN’s stated policy.
Failing to keep receipts, transaction IDs, or screenshots makes disputes harder to resolve - always save proof at purchase.
Comparative recap
Quick comparison
| Aspect | Apple App Store | Google Play | Website (Direct) |
|---|---|---|---|
| Where to cancel | Apple Subscriptions in iOS Settings or App Store | Google Play Store > Subscriptions | Account settings on FastestVPN website |
| Refund window | Subject to Apple policies; FastestVPN states 31 days for new purchases | Subject to Google policies; FastestVPN states 31 days for new purchases | 31‑day money‑back guarantee for new purchases (website) |
| Refund method | Refunds via Apple payment method / Apple process | Refunds via Google payment method / Google process | Refunds via the same payment method used; may take up to 31 days |
| Common issues | Need to disable auto‑renewal in Apple settings to stop billing | Need to cancel subscription in Play Store to stop billing | Cancellation may stop future billing but refunds depend on timing and payment type |
After cancelling
Confirming cancellation
Check your subscription status in the App Store, Google Play, or your FastestVPN account to confirm auto‑renewal is off and no future charge is scheduled.
Save confirmation screenshots or emails as proof of cancellation.
If you need more help
- FastestVPN terms and support: FastestVPN Terms of Service
- Apple App Store listing: FastestVPN on Apple App Store
- Trustpilot reviews for user experiences: FastestVPN on Trustpilot
- Reddit discussion examples: Reddit thread
Address
Provider contact location
No specific postal address for FastestVPN was identified in the available public English sources for New Zealand or globally.
Recommended contact methods
Use in‑app or website account settings to cancel and contact FastestVPN support (live chat or email) for account issues or refund requests.
For App Store or Play Store purchases, use the respective store support channels for refunds or billing disputes.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.