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Funimate

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New Zealand

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Funimate Pro Subscription | Postclic
Funimate
PIXERY BILGI TEKNOLOJILERI ANONIM SIRKETI, ARI TEKNOKENT 2 BINASI B BLOK, N:4/2/4 RESITPASA MAHALLESI
34467 Istanbul Turkey
support@funimate.com
Cancellation of Funimate contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Funimate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Funimate
PIXERY BILGI TEKNOLOJILERI ANONIM SIRKETI, ARI TEKNOKENT 2 BINASI B BLOK, N:4/2/4 RESITPASA MAHALLESI
34467 Istanbul , Turkey
support@funimate.com
REF/2025GRHS4

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Cancel Funimate: Easy Method

What is Funimate

Overview

Funimate is a mobile app for creating and editing short videos with effects, transitions and music. It is commonly used for dance clips, social posts and short-form creative edits.

Main purpose

The app offers a free tier and a PRO subscription that unlocks extra effects and removes some limits. Many users compare its social features to apps like TikTok.

How to cancel Funimate

App Store (iOS)

  • Open Settings on your iOS device.
  • Tap your name at the top, then tap "Subscriptions".
  • Find and select Funimate, then choose "Cancel Subscription".
  • If you cancel during a free trial, access ends immediately; post-purchase cancellations keep PRO until the billing period ends.
  • More details: Funimate cancel & refund info.

Google Play (Android)

  • Open the Google Play Store and go to Order history or Subscriptions.
  • Locate the Funimate subscription, then select "Cancel subscription".
  • To request a refund within about 48 hours of a charge, use "Request a refund" or "Report a problem" in your order history.
  • If more than ~48 hours have passed, contact the developer via the email shown on Funimate's Google Play page.
  • More details: Funimate cancel & refund info.

Web / Direct contact

  • If your purchase requires developer intervention (commonly after the Google Play refund window), email the developer as listed on the app store page.
  • Include your order number, account email and device details to speed up handling.
  • See Funimate’s support notes: Funimate cancel & refund info.

What happens when you cancel

Access after cancellation

For free trials cancelled during the trial, access may end immediately. For paid subscriptions, access typically continues until the end of the current billing period.

Subscription renewal & billing

Cancelling stops future renewals; you won't be charged again after the current paid period ends. Always verify the subscription status in your device's subscription settings.

Account data and app use

Cancelling a subscription does not usually delete your Funimate account or uploaded content. To remove data, follow the app's account deletion options or contact support for guidance.

Will I get a refund?

General refund policy

Refunds depend on the store you used to buy the subscription (Apple App Store or Google Play) and any applicable time limits. Stores usually handle refunds according to their own rules.

Specific refund windows

  • Free trial: If you cancel within 24 hours before the 7-day trial ends, you avoid charges; otherwise you may be billed automatically.
  • Google Play: If you request a refund within about 48 hours of purchase via Google Play order history, decisions are usually quick (often same day, up to 4 business days).
  • Apple/App Store: Use Apple's "Report a Problem" system to request refunds; processing times can vary and refunds may appear within ~48 hours.

Exceptions and developer refunds

After initial platform windows (e.g., ~48 hours on Google Play), refunds may be granted at the developer’s discretion. Contact the developer if the store cannot process your request.

Funimate plans and pricing

Available plans

Publicly available, NZ-specific prices are not published in web-searchable sources. Prices shown in-app may vary by country and store.

How to find exact prices

Check the App Store or Google Play on a New Zealand account or within the app to see NZD pricing and available billing intervals.

Plan Price (NZD) Notes
Free (with 7-day trial) Varies Free tier with optional trial for PRO features.
Pro subscription Varies Unlocks extra effects and removes some limits; billing periods may vary.
In-app purchases Varies Individual items or packs may be available inside the app.

Your consumer rights in New Zealand

Statutory rights

Under New Zealand consumer law (for example the Consumer Guarantees Act), services must be of acceptable quality, fit for purpose and supplied with reasonable care.

Using your rights

If Funimate is defective, crashes, or fails to meet reasonable expectations, you may be entitled to remedies such as a fix, replacement or refund under NZ law.

When stores and developers don’t help

If store or developer processes fail, you can pursue a refund via your payment provider (bank or credit card) or seek advice from consumer protection agencies in New Zealand.

Customer experiences

Positive feedback

  • Many users enjoy Funimate for creative video edits and social sharing; reviewers compare it favourably to short-form social apps.
  • Recent ratings and scores indicate generally good user experience for some users; see review summaries for details.

Common complaints

  • Users report lag, crashes or jerky edits on some devices, and frustration when features are locked behind PRO.
  • Ads, paywalls and stability issues are recurring negative points in public feedback.

For compiled reviews: Funimate reviews and aggregated scores: unitQ Funimate score.

Documentation checklist

What to gather before contacting support

  • Order or receipt number from App Store or Google Play.
  • Account email used in Funimate and the device type (iOS/Android).
  • Date and time of the purchase or trial start.
  • Screenshots of the subscription page, order history and any error messages.
  • Transaction ID from your bank or card statement if relevant.

Extra items that help

  • Short description of the problem and steps you already tried (e.g., cancelling via settings).
  • Developer contact email as shown on the app store page (useful after store windows close).

Common mistakes

Missing the cancellation window

Many users assume uninstalling the app cancels the subscription. Uninstalling does not stop billing; you must cancel via the App Store or Google Play subscriptions page.

Using the wrong account or store

If you have multiple Apple IDs or Google accounts, you may cancel the wrong subscription. Always check the order receipt to confirm the account used for purchase.

Failing to keep proof

Not saving order receipts or screenshots makes refunds and disputes harder. Keep transaction emails and screenshots until the issue is resolved.

Comparative recap

Quick overview

The table below summarises cancellation ease and refund likelihood across common methods.

Method Ease of cancellation Refund likelihood Action needed
App Store (iOS) Easy via iOS Settings → Subscriptions Refunds via Apple Report a Problem; variable Cancel in Settings; use Apple for refunds
Google Play (Android) Easy via Google Play subscriptions High within ~48 hours via Google Play; developer after that Use order history for refund request; contact developer if needed
Web / Developer Variable; depends on developer response Possible after store windows, at developer discretion Email developer with receipts and order IDs

After cancelling

Follow-up actions

Confirm cancellation in your subscriptions list and save confirmation screenshots or emails. Monitor your payment method for any unexpected charges.

Helpful links and next steps

If store assistance fails and you believe your statutory consumer rights in New Zealand have been breached, consider contacting your bank or a consumer protection agency for further options.

Address

Developer address

PIXERY BILGI TEKNOLOJILERI ANONIM SIRKETI, ARI TEKNOKENT 2 BINASI B BLOK, N:4/2/4 RESITPASA MAHALLESI 34467, Istanbul, Turkey

Notes about a New Zealand contact

Funimate does not list a specific New Zealand postal address. Use the developer email shown on the app store page for direct contact and include New Zealand consumer rights references when relevant.

FAQ

To cancel your Funimate Pro subscription on iOS, open Settings, tap your name, select 'Subscriptions', find Funimate, and choose 'Cancel Subscription'. Remember to keep proof of cancellation.

If you cancel your Funimate subscription on Google Play, you can request a refund within about 48 hours of the charge by using 'Request a refund' in your order history. If more than 48 hours have passed, contact the developer directly.

If you cancel your Funimate subscription after the billing period, you will retain access until the end of that period. If you cancel during a free trial, access ends immediately.

Cancelling your Funimate subscription does not delete your account or uploaded content. If you want to remove your data, follow the app's account deletion options or contact support.

Yes, if you cancel during the free trial, you can avoid charges if done within 24 hours before the trial ends. For Google Play, refunds are typically processed within 48 hours of the purchase.