Cancel Jobleads: Easy Method

What is Jobleads

Service overview

JobLeads is a paid career service that provides premium job-search tools, AI matching, resume feedback and access to a network of headhunters.

Services are sold as a short trial and then a recurring Premium Membership with international pricing (USD/EUR).

Membership types

Typical offers include a low-cost trial (one-time) and a monthly Premium Membership that renews automatically.

Pricing and billing are handled in non-NZD currencies; local NZ pricing is not published.

How to cancel Jobleads

Cancel via account settings

• Log into your JobLeads account.
• Go to your subscription or billing section and follow the cancel subscription link.
• Confirm cancellation and keep the confirmation screenshot or email for your records.

Cancel via Help Center or support

• If you cannot cancel in-app, contact JobLeads support through the Help Center: JobLeads Help Center.
• Provide account email, subscription details and request written confirmation of cancellation.

What happens when you cancel

Access after cancelling

When you cancel before the renewal date you retain full Premium access until the end of the current billing period.

No penalties or hidden fees are charged for cancellations made before renewal.

Renewal and data

Cancelling stops future automatic renewals but does not delete your account automatically.

If you want data removed, request account deletion separately via support and keep any confirmation you receive.

Will I get a refund?

General refund policy

JobLeads investigates billing concerns such as incorrect charges or unauthorised payments and may issue refunds if warranted.

Refund decisions for New Zealand customers are discretionary and handled under JobLeads’ internal policies.

Timing and trial refunds

• If you cancel before a 14-day trial converts to a paid subscription you will not be charged for that conversion.
• If a refund is approved, JobLeads processes it and it typically takes 7 - 14 days to begin processing.
• Once processed, refunds can take up to 14 days to appear in your account depending on your bank and payment method.

Jobleads plans and pricing

Pricing table

Currency and local pricing

JobLeads does not publish NZD pricing; trial and subscription fees appear in USD or EUR depending on offer.

Expect your bank or card issuer to apply currency conversion and any foreign transaction fees.

Your consumer rights in New Zealand

Right of withdrawal

JobLeads offers a 14-day right of withdrawal only where mandatory consumer law requires it (e.g., EU/UK/Switzerland).

This automatic 14-day statutory right does not apply to New Zealand customers under JobLeads’ Terms of Use.

Refunds and disputes

• Refunds for NZ customers are discretionary; JobLeads will review billing issues and special circumstances.
• If JobLeads declines a refund, you can check your card issuer’s dispute process or seek consumer advice in NZ.

Customer experiences

Positive feedback

Many users report detailed, prompt and personalised resume feedback and useful recruiter matches.

JobLeads advertises high satisfaction metrics and numerous positive reviews on its official pages.

Negative feedback and common complaints

Some users report unexpected charges after trials, difficulty obtaining refunds, or slow support responses.

Complaints on public review sites mention automatic renewals and challenges cancelling - review those experiences before subscribing.

Documentation checklist

What to prepare before contacting support

• Account email and user name associated with JobLeads.
• Date you subscribed and any trial start/expiry dates.
• Payment details or transaction IDs showing the charge you dispute.
• Screenshots or confirmation emails of cancellation attempts, if any.

What to keep after cancellation

• Written confirmation of cancellation from JobLeads (email or screenshot).
• Refund confirmation or ticket number if you requested reimbursement.
• Bank statements showing any disputed charges for reference when contacting your card issuer.

Common mistakes

Not cancelling before renewal

Many users are charged because they did not cancel before the trial or billing renewal date.

Always cancel a few days before renewal and keep a confirmation to avoid unexpected charges.

Assuming automatic refunds

Some subscribers assume a 14‑day automatic refund right applies in NZ; JobLeads’ NZ Terms do not guarantee this.

If you rely on a trial or expect a refund, document communications and raise concerns promptly with support.

Comparative recap

Key points comparison

After cancelling

What to check

• Keep your cancellation confirmation and monitor bank/card statements for any further charges.
• If charged after cancellation, contact JobLeads support and provide your documentation.

Helpful links

• JobLeads cancellation policy
• How to request a refund
• Refund timing information
• JobLeads NZ Terms of Use

Address

Postal address (use if a written cancellation is required)

Jobleads Ltd, Speersort 10, 20095 Hamburg, Germany.

If you send postal cancellation, include account details, signature and request written confirmation.

Support contact

For fastest response use the Help Center: https://support.jobleads.com/hc/en-us.

If you escalate a billing dispute, provide the documentation checklist items and your cancellation confirmation.