Cancel KITS AI online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Kits Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Kits Ai: Easy Method
What is Kits Ai
Service overview
Kits Ai is an online service offering AI-based audio tools, including voice cloning, conversions and an audio toolkit. Plans range from a free tier to paid monthly subscriptions with varying download minutes and custom voice slots.
How it is delivered
The service is accessed via the Kits Ai website and related apps. Pricing and terms published by Kits Ai are in USD and billed through the platform or payment processor used at signup.
How to cancel Kits Ai
Primary cancellation method (web)
- Sign in to your account on the Kits Ai website.
- Go to Settings (Account or Subscription section).
- Select the "Cancel Subscription" option and follow any on-screen prompts.
Timing and platform notes
- Cancel at least three (3) days before the renewal date to avoid future charges.
- App Store and Google Play cancellation methods are not documented in the public Terms of Service, so use the web interface to ensure cancellation.
What happens when you cancel
Access after cancellation
After cancelling, you keep access through the end of the paid subscription period you already paid for. Features remain available until that expiry date.
Renewals and account status
Cancellation prevents future automatic renewals when completed in the required timeframe. Your account and uploaded content may remain unless you request deletion.
Will I get a refund?
Standard refund policy
Kits Ai states that subscription payments are non-refundable and there are no credits for partially used billing periods. This is the default policy in their Terms of Service.
Possible exceptions and appeals
- The Help Center confirms refunds are not generally authorised under the Terms of Service.
- Users who purchased an annual subscription in error may submit a support ticket to appeal for a refund or exception.
- If you believe the service was defective or misrepresented, you may have statutory remedies under New Zealand consumer law (see section on rights).
Kits Ai plans and pricing
Plans table
| Plan | Price (USD) | Approx NZD* | Period | Features |
|---|---|---|---|---|
| Free | US$0.00 | NZ$0.00 | Monthly | Basic tools, no downloads |
| Starter / Converter | US$11.99 | NZ$19.50 | Monthly | Unlimited conversions, 15 download minutes, 2 custom voice slots |
| Creator | US$24.99 | NZ$40.70 | Monthly | Unlimited conversions, 60 download minutes, 5 custom voice slots, full audio toolkit |
| Composer | US$59.99 | NZ$97.80 | Monthly | Unlimited conversions, unlimited downloads, 12 custom voice slots, all features |
Pricing notes
Prices are listed in USD on Kits Ai's site. Approximate NZD values use 1 USD ≈ NZ$1.63 as a guide and may vary with exchange rates and bank fees.
Your consumer rights in New Zealand
Statutory protections
Under New Zealand law (Consumer Guarantees Act and Fair Trading Act), services must be supplied with reasonable care and skill and match their description. Consumers may be entitled to remedies if not.
Limits of contract terms
- "No refunds" clauses do not automatically override statutory rights where the service is defective or misleading.
- Automatic renewal arrangements must be clearly disclosed and allow easy opt-out; difficulty cancelling may raise regulatory concerns.
Customer experiences
Positive feedback
A small fraction of reviews (around 2 - 3%) mention positive experiences with the product and features. These positive reports are relatively rare in public review sites.
Negative feedback and patterns
- Many users report cancellation difficulties or continued billing after attempting to cancel.
- Complaints include being charged after cancellation, lack of customer support responses, unauthorized or multiple charges, and dissatisfaction with service quality.
Documentation checklist
Before you cancel
- Account email and username used to register.
- Subscription page screenshot showing plan and next renewal date.
- Payment receipts or invoice showing the charge.
After attempting cancellation
- Screenshot or copy of cancellation confirmation (if provided).
- Bank or card statements showing any disputed charges.
- Support ticket IDs, emails, timestamps and copies of correspondence with Kits Ai.
Common mistakes
Timing errors
Not cancelling at least three days before the renewal date is a frequent mistake that can cause an unexpected renewal charge.
Wrong cancellation route
Another common error is cancelling through the App Store or Google Play when the Terms of Service point to web-based cancellation. This can leave the account active if Kits Ai requires web cancellation.
Comparative recap
Summary table
| Topic | Kits Ai (what to expect) | Key consumer action |
|---|---|---|
| Cancellation method | Web: "Cancel Subscription" in account Settings; App Store/Play not documented | Cancel via website at least 3 days before renewal |
| Refunds | Subscriptions stated as non-refundable; appeals possible for annual purchase errors | Keep evidence and submit ticket; consider statutory remedies if service faulty |
| Access after cancel | Access remains until end of paid period | Monitor account and billing statements until expiry |
| Common issues | Reports of continued billing, poor support responses, quality complaints | Document everything; contact payment provider if necessary |
After cancelling
Immediate steps
- Save any cancellation confirmation or screenshots of the subscription page showing cancellation.
- Check your card or bank statement for future charges and monitor until the paid period ends.
If problems continue
- Open a support ticket with Kits Ai and include documentation (screenshots, receipts).
- Contact your card issuer/payment provider to dispute unauthorised charges or stop recurring payments.
- For further help, consult New Zealand consumer advice bodies such as Consumer NZ or MBIE (Ministry of Business, Innovation and Employment).
Address
Provider contact details
No postal address for Kits Ai specific to New Zealand was found in publicly available sources. Cancellation and support appear to be handled via the website and Help Center.
If you need to escalate
- Submit a ticket via the Kits Ai Help Center: Kits Ai Help Center.
- Refer to Kits Ai Terms of Service: Terms of Service for official billing and refund language.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.