Cancel KRISP online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Krisp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Krisp: Easy Method
What is Krisp
Product overview
Krisp is an AI-powered audio tool that removes background noise, offers transcription, and provides AI meeting notes and summaries for calls and recordings.
It is offered as a desktop and mobile app, plus subscription plans for individuals and teams.
Primary features
Key features reported by users include voice cancellation, transcription, accent conversion and AI meeting notes.
Plans vary by features such as daily minutes, storage and team/admin controls.
How to cancel Krisp
Web (direct via Krisp)
- Sign in to your Krisp account.
- Go to Settings → Billing → Plan Details → Manage Subscription → Downgrade.
- Your account remains active until the end of the current billing cycle.
- Reference: Krisp cancellation article.
Mobile (App Store and Google Play)
- iOS (App Store): Use iOS Settings → your name → Subscriptions → Krisp → Cancel. Apple handles App Store subscriptions and refunds.
- Android (Google Play): Open Play Store → Profile → Payments & subscriptions → Subscriptions → select Krisp → Cancel.
- For Google Play guidance, see a general Play Store cancellation guide: cancel via Google Play.
What happens when you cancel
Access and billing
When you cancel a direct Krisp subscription the account stays active until the end of the paid billing period.
There is no automatic partial refund unless Krisp’s Terms or special exceptions apply.
Data and account status
Krisp does not publicly provide detailed NZ-specific data-retention rules in the cancellation article.
To be safe, export any important recordings, transcripts or settings before cancelling and check account settings after cancellation.
Will I get a refund?
Krisp refund policy
Krisp’s Terms of Use state that fees are non-refundable unless expressly stated otherwise.
The Master Subscription Agreement confirms there are generally no refunds on termination except for material breach by the company that is not cured.
Sources: Krisp help, Master Subscription Agreement.
Possible exceptions and steps
- If you believe a refund is warranted (billing error, duplicate charge, or company breach) contact Krisp support with receipts and account details.
- For App Store or Google Play purchases, refunds are typically handled by Apple or Google - contact them directly for requests.
- There is no Krisp-documented 14‑day cooling off or automatic change‑of‑mind refund for New Zealand customers.
Krisp plans and pricing
Overview of common plans
Below are approximate plans and NZD price equivalents based on USD pricing converted at ~1 USD ≈ 1.65 NZD.
For exact NZD billing, view your subscription while signed in with a New Zealand billing address or check the App Store / Google Play listing.
Pricing table
| Plan | Approx. NZD price | Period | Core features |
|---|---|---|---|
| Free | NZ$0.00 | Per month / ongoing | 60 min/day noise cancellation, unlimited transcription, 2 AI notes/day (USD‑based info) |
| Pro (monthly) | approx NZ$26.40 | Monthly | Unlimited noise cancellation, transcription, AI notes, 5 GB storage |
| Pro (annual equivalent) | approx NZ$13.20 / month (annual billing) | Monthly equivalent of annual billing | Same as Pro, billed annually |
| Business (monthly) | approx NZ$49.50 | Monthly | Team tools (SSO/SCIM), 30 GB storage, admin controls |
| Business (annual equivalent) | approx NZ$24.75 / month (annual billing) | Monthly equivalent of annual billing | Same as Business, billed annually |
Your consumer rights in New Zealand
Change of mind and refunds
Under New Zealand law businesses are not required to provide refunds simply because you change your mind.
There is no automatic right to a “change‑of‑mind” refund unless the seller’s own policy says so.
Reference: Consumer Protection - Change of Mind.
Service quality and guarantees
The Consumer Guarantees Act requires services to be of acceptable quality and fit for purpose.
If Krisp’s service is faulty or fails to meet reasonable standards you may have remedies under NZ consumer law; keep evidence of issues when you raise a claim.
Customer experiences
Positive feedback
Many users describe Krisp as "amazing", "game changing and affordable" and praise noise cancellation, AI notes and transcription features.
Positive reviews are visible on public review sites for reference.
Common complaints
Frequent negatives include slow or unresolved customer support, app instability and issues with audio device switching.
Users also report unclear auto‑renewal notifications and occasional high CPU usage or crashes.
Documentation checklist
What to prepare before cancelling
- Account email and user name used to subscribe.
- Subscription receipts or credit card statements showing the charge.
- Subscription ID or order number if available.
- Screenshots of subscription settings and billing page.
Where to check for records
- Krisp account Billing or Plan Details page.
- App Store or Google Play subscription history for mobile purchases.
- Support ticket copies or email correspondence with Krisp.
Common mistakes
Wrong platform cancellation
Many users try to cancel on the Krisp website when the subscription was billed through Apple or Google.
If you subscribed via the App Store or Play Store you must cancel through that store, not the Krisp web dashboard.
Assuming automatic refunds or immediate stop
Another mistake is assuming cancelling will trigger an immediate refund or stop access immediately.
With direct Krisp subscriptions access usually continues until the end of the billing period and refunds are not guaranteed.
Comparative recap
Quick comparison
| Route | How to cancel | Refund likelihood | Access after cancel | Notes |
|---|---|---|---|---|
| Web (direct Krisp) | Sign in → Settings → Billing → Plan Details → Manage Subscription → Downgrade | Low (non‑refundable by default) | Active until end of billing cycle | Use Krisp help article for details: help.krisp.ai |
| App Store (iOS) | iOS Settings → your name → Subscriptions → Krisp → Cancel | Handled by Apple; possible via Apple refund process | Depends on Apple billing; typically active until period end | Cancel through Apple to stop future renewals from App Store billing |
| Google Play (Android) | Play Store → Profile → Payments & subscriptions → Subscriptions → Krisp → Cancel | Handled by Google Play; refund requests go to Google | Typically active until end of paid period | See general Play Store cancellation guidance: Google Play guide |
Which route to choose
If you signed up directly on Krisp use the web cancellation path for fastest effect on the account settings.
If billed via Apple or Google use their subscription managers so future charges are stopped by the store.
After cancelling
Follow-up actions
- Confirm cancellation by checking your Krisp billing page and email for any confirmation message.
- Export or back up any transcripts, recordings, or settings before access ends.
- If you believe you are owed a refund, contact Krisp support and include receipts and account details.
Helpful links
- Krisp cancellation help: help.krisp.ai
- Master Subscription Agreement: krisp.ai
- Consumer rights (New Zealand): consumerprotection.govt.nz
- Google Play cancellation guide (general): Google Play guide
- Apple subscriptions help (general): Apple support - manage subscriptions
Address
Mailing address
Krisp Technologies, Inc. Attn: Cancellation / Termination Department
2150 Shattuck Ave, Penthouse 1300, Berkeley, CA 94704, United States
When to use this address
Use the physical mailing address only for formal written notices or if requested by Krisp; cancellations are normally completed online.
If you need to send documents by post, include account details and a clear statement of the action you request.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.