Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Localize.Mobi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Localize.Mobi: Easy Method
What is Localize.Mobi
Service overview
Localize.Mobi is a location‑sharing service that lets users send and receive SMS links to locate devices or people. It offers short trials and recurring subscription plans for ongoing location checks.
Primary use cases
The service is typically used to generate an SMS link that a recipient opens to share a location. Plans range from short trials to monthly subscriptions with unlimited checks.
How to cancel Localize.Mobi
Cancel via the website (recommended)
- Go to the main page of localize.mobi.
- Scroll down to the Contact section and click the "Unsubscribe" button.
- Enter your email in the popup and type the word "Agree".
- Click Account → Cancel Subscription to complete cancellation.
Cancel via App Store / Google Play
- If you subscribed through the App Store or Google Play, cancel via those platforms using their standard procedures.
- Localize.mobi’s Help Center does not document specific step‑by‑step instructions for App Store or Google Play cancellations.
If web or store cancellation fails
- Contact support by email: support@localize.mobi.
- Document the date, method and any confirmation you receive when requesting cancellation.
What happens when you cancel
Access after cancellation
Cancellation typically stops future renewals but does not always remove access immediately for already‑paid periods.
If your subscription was paid for time remaining, you may retain access until the paid period ends depending on the subscription terms.
Automatic renewal and billing
Canceling should prevent automatic renewal on the next billing date if done correctly through the platform you used to subscribe.
For App Store/Google Play subscriptions, cancellation must be completed inside that store to stop renewals there.
Data and account information
Cancelling a subscription does not necessarily delete your account or stored data. Check the service’s privacy policy or contact support for data deletion requests.
Will I get a refund?
Refund policy
Localize.Mobi’s stated policy allows a full refund within 14 calendar days from the payment date.
- You have the right to request a full refund within 14 days of payment.
- Submit refund requests in writing and keep copies of correspondence.
Refund exceptions
If you used the service during a trial and did not disable automatic renewal, then were charged and continued using Localize, you may not be eligible for a refund.
- No refund after auto‑renewal if the service was used during the trial and you did not cancel automatic renewal.
- Documented continued use after renewal is the typical exception cited by the provider.
How to request a refund
- Contact support@localize.mobi with your payment details and refund request.
- If subscribed via App Store/Google Play, follow each store’s refund process as required.
Localize.Mobi plans and pricing
Available plans
| Plan | Price | Period | Features |
|---|---|---|---|
| 24‑Hour Trial | USD 0.89 (approx. NZ$1.40) | One‑day | Trial access for 24 hours |
| Daily Plan | USD 0.99 per day (approx. NZ$1.60) | Daily | Access for one day |
| Monthly Subscription | USD 49.80/month (approx. NZ$80/month) | Monthly | Unlimited number location checks |
Pricing notes
No official NZD‑denominated pricing was found; prices above are USD with approximate NZD conversions using an exchange rate near 1 USD = 1.60 NZD.
Final NZD charges may vary due to payment processor fees and conversion rates applied at the time of payment.
Your consumer rights in New Zealand
Rights overview
Under New Zealand consumer protection laws such as the Consumer Guarantees Act and the Fair Trading Act, consumers have protections against services that are not as described or involve unfair practices.
These laws can apply to unsolicited or automatic transactions and may give grounds for refunds or stopping automatic renewals in some cases.
Where to get help
- Contact your payment provider or bank to query or block future charges.
- Seek guidance or make complaints to the Commerce Commission or Consumer Affairs bodies in New Zealand.
Recommended steps
- Document all cancellation attempts and communications with Localize.Mobi or app stores.
- Keep screenshots, receipts and dates to support refund or dispute claims.
Customer experiences
Positive feedback
Some users report the service worked well for locating devices via SMS links and solved tracking issues quickly.
Examples include Trustpilot reviews praising the SMS link functionality and successful location checks.
Negative feedback
Multiple reviews report unexpected recurring charges after free trials, difficulty cancelling, and problems obtaining refunds.
Some users reported that cancelling via the Play Store did not stop charges and described trouble contacting support; a few labelled the service a "scam" in public reviews.
Takeaway
The experiences are mixed: functionality is praised by some, while billing and cancellation issues are a recurring concern for others.
Documentation checklist
What to prepare before contacting support
- Receipt or transaction ID for the payment in question.
- Date and screenshot of subscription or trial start and any renewal.
- Evidence of cancellation attempts (screenshots, emails, store unsubscribe confirmations).
What to include in refund requests
- Your account email, payment method, and full description of the issue.
- Clear request for refund and preferred resolution (refund, cancellation confirmation, data deletion).
Common mistakes
Assuming uninstall = unsubscribe
Uninstalling the app does not automatically cancel a subscription in Google Play or the App Store.
Always check the store subscription management and cancel there if the initial purchase was through the store.
Not cancelling before trial ends
Many issues arise from forgetting to cancel a short trial before it auto‑renews. Set calendar reminders and cancel early if you do not want to continue.
Failing to document communications
Not keeping email or screenshot records makes disputes harder to resolve. Save every confirmation and message related to cancellation or refund requests.
Comparative recap
Key aspects at a glance
| Feature | Localize.Mobi | Notes / What to check |
|---|---|---|
| Cancellation method | Website unsubscribe or store cancellation | Website has an Unsubscribe button; App Store/Play require store cancellation |
| Refund window | 14 calendar days | Exceptions apply if service used during trial and auto‑renewal was not disabled |
| Pricing | USD plans (trial, daily, monthly) | Approx NZD conversions provided; final charge depends on conversion fees |
| Common complaints | Unexpected recurring charges, cancellation difficulties | Document attempts and contact payment provider if needed |
After cancelling
Immediate checks
- Confirm cancellation via on‑screen confirmation or email from Localize.Mobi.
- Verify that future automatic renewals are stopped by checking your App Store/Google Play subscriptions or bank statements.
If charges continue
- Contact your payment provider or bank to dispute unauthorised transactions.
- File complaints with Consumer Affairs or the Commerce Commission if you suspect unfair practices.
Helpful links
Address
Company address
Dzirnavu iela 57A - 4, 1010, Riga, Latvia
Contact email
Support: support@localize.mobi
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.