Cancel Localize.Mobi: Easy Method

What is Localize.Mobi

Service overview

Localize.Mobi is a location‑sharing service that lets users send and receive SMS links to locate devices or people. It offers short trials and recurring subscription plans for ongoing location checks.

Primary use cases

The service is typically used to generate an SMS link that a recipient opens to share a location. Plans range from short trials to monthly subscriptions with unlimited checks.

How to cancel Localize.Mobi

Cancel via the website (recommended)

• Go to the main page of localize.mobi.
• Scroll down to the Contact section and click the "Unsubscribe" button.
• Enter your email in the popup and type the word "Agree".
• Click Account → Cancel Subscription to complete cancellation.

Cancel via App Store / Google Play

• If you subscribed through the App Store or Google Play, cancel via those platforms using their standard procedures.
• Localize.mobi’s Help Center does not document specific step‑by‑step instructions for App Store or Google Play cancellations.

If web or store cancellation fails

• Contact support by email: [email protected].
• Document the date, method and any confirmation you receive when requesting cancellation.

What happens when you cancel

Access after cancellation

Cancellation typically stops future renewals but does not always remove access immediately for already‑paid periods.

If your subscription was paid for time remaining, you may retain access until the paid period ends depending on the subscription terms.

Automatic renewal and billing

Canceling should prevent automatic renewal on the next billing date if done correctly through the platform you used to subscribe.

For App Store/Google Play subscriptions, cancellation must be completed inside that store to stop renewals there.

Data and account information

Cancelling a subscription does not necessarily delete your account or stored data. Check the service’s privacy policy or contact support for data deletion requests.

Will I get a refund?

Refund policy

Localize.Mobi’s stated policy allows a full refund within 14 calendar days from the payment date.

• You have the right to request a full refund within 14 days of payment.
• Submit refund requests in writing and keep copies of correspondence.

Refund exceptions

If you used the service during a trial and did not disable automatic renewal, then were charged and continued using Localize, you may not be eligible for a refund.

• No refund after auto‑renewal if the service was used during the trial and you did not cancel automatic renewal.
• Documented continued use after renewal is the typical exception cited by the provider.

How to request a refund

• Contact [email protected] with your payment details and refund request.
• If subscribed via App Store/Google Play, follow each store’s refund process as required.

Localize.Mobi plans and pricing

Available plans

Pricing notes

No official NZD‑denominated pricing was found; prices above are USD with approximate NZD conversions using an exchange rate near 1 USD = 1.60 NZD.

Final NZD charges may vary due to payment processor fees and conversion rates applied at the time of payment.

Your consumer rights in New Zealand

Rights overview

Under New Zealand consumer protection laws such as the Consumer Guarantees Act and the Fair Trading Act, consumers have protections against services that are not as described or involve unfair practices.

These laws can apply to unsolicited or automatic transactions and may give grounds for refunds or stopping automatic renewals in some cases.

Where to get help

• Contact your payment provider or bank to query or block future charges.
• Seek guidance or make complaints to the Commerce Commission or Consumer Affairs bodies in New Zealand.

Recommended steps

• Document all cancellation attempts and communications with Localize.Mobi or app stores.
• Keep screenshots, receipts and dates to support refund or dispute claims.

Customer experiences

Positive feedback

Some users report the service worked well for locating devices via SMS links and solved tracking issues quickly.

Examples include Trustpilot reviews praising the SMS link functionality and successful location checks.

Negative feedback

Multiple reviews report unexpected recurring charges after free trials, difficulty cancelling, and problems obtaining refunds.

Some users reported that cancelling via the Play Store did not stop charges and described trouble contacting support; a few labelled the service a "scam" in public reviews.

Takeaway

The experiences are mixed: functionality is praised by some, while billing and cancellation issues are a recurring concern for others.

Documentation checklist

What to prepare before contacting support

• Receipt or transaction ID for the payment in question.
• Date and screenshot of subscription or trial start and any renewal.
• Evidence of cancellation attempts (screenshots, emails, store unsubscribe confirmations).

What to include in refund requests

• Your account email, payment method, and full description of the issue.
• Clear request for refund and preferred resolution (refund, cancellation confirmation, data deletion).

Common mistakes

Assuming uninstall = unsubscribe

Uninstalling the app does not automatically cancel a subscription in Google Play or the App Store.

Always check the store subscription management and cancel there if the initial purchase was through the store.

Not cancelling before trial ends

Many issues arise from forgetting to cancel a short trial before it auto‑renews. Set calendar reminders and cancel early if you do not want to continue.

Failing to document communications

Not keeping email or screenshot records makes disputes harder to resolve. Save every confirmation and message related to cancellation or refund requests.

Comparative recap

Key aspects at a glance

After cancelling

Immediate checks

• Confirm cancellation via on‑screen confirmation or email from Localize.Mobi.
• Verify that future automatic renewals are stopped by checking your App Store/Google Play subscriptions or bank statements.

If charges continue

• Contact your payment provider or bank to dispute unauthorised transactions.
• File complaints with Consumer Affairs or the Commerce Commission if you suspect unfair practices.

Helpful links

• Localize.Mobi main page
• Email Localize.Mobi support
• New Zealand Commerce Commission
• Consumer NZ

Address

Company address

Dzirnavu iela 57A - 4, 1010, Riga, Latvia

Contact email

Support: [email protected]